Microsoft Security Essentials

[sbuxman]

Hewlett-Packard HP G62 Notebook PC Windows 7 Home Premium (x64) (build 7600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/28/2010 2:12:10 AM
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon II P340 Dual-Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: Hewlett-Packard 1444 69.37
Bus Clock: 200 megahertz
BIOS: Hewlett-Packard F.29 04/07/2011
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
None discovered None discovered
Drives new – drive encryption Memory Modules c,d
319.86 Gigabytes Usable Hard Drive Capacity
236.64 Gigabytes Hard Drive Free Space

hp DVDRAM GT30L SATA CdRom Device [Optical drive]

SAMSUNG HM321HI [Hard drive] (320.07 GB) -- drive 0, s/n S25WJDNZ903129, rev 2AJ10001, SMART Status: Healthy 2812 Megabytes Usable Installed Memory

Slot 'Bottom - Slot 1 (top)' has 1024 MB (serial number 61C4A309)
Slot 'Bottom - Slot 2 (under)' has 2048 MB (serial number 98E5103C)
Local Drive Volumes new – volume encryption

c: (NTFS on drive 0) * 302.24 GB 234.02 GB free
d: (NTFS on drive 0) 17.51 GB 2.53 GB free
f: (FAT32 on drive 0) 104 MB 94 MB free
Bus Clock: 200 megahertz
BIOS: Hewlett-Packard F.29 04/07/2011
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
None discovered None discovered
Drives new – drive encryption Memory Modules c,d
319.86 Gigabytes Usable Hard Drive Capacity
236.64 Gigabytes Hard Drive Free Space

=============================================

I installed a completely new Win7 OS on this HP laptop in the middle of NOV earlier this year with superb help from Greg Rocker and his crew. It's worked fine until the owner started receiving the following message:

"Windows did not pass genuine validation.
Security Essentials will become disabled in 29 days if
you do not resolve this issue.

To continue using Security Essentials, click Go online
and resolve now and get genuine Windows."

Would someone please shed some light on the problem and suggest a fix?

Thanks in advance...

sbuxman

 

[nostaw5]

did you put your CD key during setup? and did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated"

30 days (or less) to activate windows.

This happens because even though you entered the key, microsoft still needs to activate your copy. by phone or online.

 

[Pauly]

MSE only works on genuine install
Where did you get the install media/product key
Post a MGADiag report and we can let you know
MGADiag

 

[sbuxman]

I know I entered the CD key, but not sure about this: "did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated" So I'll get my hands on the system asap and verify.

Thanks, and I'll post back here...

sbuxman

did you put your CD key during setup? and did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated"

30 days (or less) to activate windows.

This happens because even though you entered the key, microsoft still needs to activate your copy. by phone or online.

 

[Golden]

Some more information on MGADIAG:

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

 

[sbuxman]

The key was on a 6-installation license I've used in the past, but I'll still perform the MGADiag report and then post back here.

Thanks.

sbuxman

MSE only works on genuine install
Where did you get the install media/product key
Post a MGADiag report and we can let you know
MGADiag

 

[gregrocker]

What six-installation license is this? I've not heard of it.

Does it require Enterprise version, for VLK activation? This is to be administered by a company or organization's IT Pro.

 

[nostaw5]

I know I entered the CD key, but not sure about this: "did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated" So I'll get my hands on the system asap and verify.

Thanks, and I'll post back here...

sbuxman

[/QUOTE]

Did you verify?

 

[sbuxman]

WOW, then let me check back over the media I used, because I know it worked just fine for the last clean install you walked me through, and there was never a problem with activation : )

Thanks.

What six-installation license is this? I've not heard of it.

Does it require Enterprise version, for VLK activation? This is to be administered by a company or organization's IT Pro.

 

[sbuxman]

I'll have my hands on it tomorrow latest as I've already missed the opportunity to have him bring it to work today...

I know I entered the CD key, but not sure about this: "did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated" So I'll get my hands on the system asap and verify.

Thanks, and I'll post back here...

sbuxman

Did you verify?[/QUOTE]

 

[bigmck]

The Product Key is a 25-Character alpha/numeric key. There should be a sticker on your PC with it. If you purchased a Win 7 disk, the Key should be on it.

 

[nostaw5]

I'll have my hands on it tomorrow latest as I've already missed the opportunity to have him bring it to work today...

I know I entered the CD key, but not sure about this: "did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated" So I'll get my hands on the system asap and verify.

Thanks, and I'll post back here...

sbuxman

Did you verify?

[/QUOTE]

not a problem

 

[sbuxman]

After such a long time since I started this thread, I've finally put my hands on the owner's system again and 1) run the MCADIAG .exe file and 2) followed the posting instructions. Below are the results. Is there still a chance that I can activate this system's Win7 install, because my attempts to validate/activate with the product ID I have are unsuccessful, yet I could have sworn that I successfully accomplished this before ?!

I apologize for the extended time it's taken to retrieve the system and I hope you can assist me further. The minimum cost I'm looking at if I can't legally accomplish this is $109.00, purchasable through Microsoft.

Thanks so much for your time and consideration.

sbuxman

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GW8T2-V3JRQ-JGXF3
Windows Product Key Hash: WC7wv2nKmIkBVDdCYLVWJXuJd00=
Windows Product ID: 00359-OEM-8882225-24635
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {651B7890-698F-4850-8321-FB0D33D3547A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{651B7890-698F-4850-8321-FB0D33D3547A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JGXF3</PKey><PID>00359-OEM-8882225-24635</PID><PIDType>3</PIDType><SID>S-1-5-21-3677203081-253304271-739537174</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G62 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20110407000000.000000+000</Date></BIOS><HWID>F02A3107018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-224635-02-1033-7601.0000-0072013
Installation ID: 012934657403537843791651610483638182387950362255265913
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: JGXF3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 1/7/2013 9:46:17 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:17:2012 14:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAln2MrM4PVPnQSbbtXK7qRVhy1n/WHxh5
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   HP      1444    
  FACP   HP      1444    
  HPET   HP      1444    
  BOOT   HP      1444    
  MCFG   HP      1444    
  SLIC   HPQOEM  SLIC-MPC
  SSDT   AMD     POWERNOW

 

[bigmck]

The Product Key is a 25-Character alpha/numeric key. There should be a sticker on your PC with it. If you purchased a Win 7 disk, the Key should be on it.

Did you find the above sticker? Is that the Product Key that you entered in the PC?

 

[sbuxman]

No, I entered a product key from a Win 7 upgrade disk I had received from a software store in Orange County, CA. The owner no longer has any media that may have come with his laptop. Am I completely out of luck? Better said, is he completely out of luck?

The Product Key is a 25-Character alpha/numeric key. There should be a sticker on your PC with it. If you purchased a Win 7 disk, the Key should be on it.

Did you find the above sticker? Is that the Product Key that you entered in the PC?

 

[gregrocker]

The media is not at issue here. You were asked if there is a COA sticker on the PC with the Win7 Product key. This is what is used for Clean Reinstall - Factory OEM Windows 7 as illustrated in the tutorial:



This should be on the bottom of a laptop, under the battery, or back of a PC tower.

If you used an Upgrade version did it activate at the time? If you used a new or wiped HD which caused the installer to see no OS when booted then it requires installing without the key, then afterwards running Option 3 in Clean Install with a Upgrade Windows 7 Version to activate Upgrade version on new or wiped HD.

 

[bigmck]

No, I entered a product key from a Win 7 upgrade disk I had received from a software store in Orange County, CA. The owner no longer has any media that may have come with his laptop. Am I completely out of luck? Better said, is he completely out of luck?

Does the sticker that you got the Product Key from look like the one in the above post from Gregrocker? You should have entered a 25 character alpha/numeric key. Is that what you entered?

 

[sbuxman]

Sorry, yes, there is a COA sticker on the bottom of the laptop. No, in my haste I did not enter the product key inscribed on that sticker. That's my mistake.

The version of Win 7 Home Premium that I installed on the subject HP laptop was downloaded from the same authorized Digital River site per the tutorial provided in response to previous posts of mine, which addressed a similar procedure I had to perform on a different, ACER laptop. Again, my mistake.

Will the product key on the COA sticker on the bottom of this HP laptop resolve my issue?

Thank you.

sbuxman

The media is not at issue here. You were asked if there is a COA sticker on the PC with the Win7 Product key. This is what is used for Clean Reinstall - Factory OEM Windows 7 as illustrated in the tutorial:

View attachment 249192

This should be on the bottom of a laptop, under the battery, or back of a PC tower.

If you used an Upgrade version did it activate at the time? If you used a new or wiped HD which caused the installer to see no OS when booted then it requires installing without the key, then afterwards running Option 3 in Clean Install with a Upgrade Windows 7 Version to activate Upgrade version on new or wiped HD.

 

[gregrocker]

Yes, as long as it's the same Win7 version as on sticker.

This is all answered in the tutorial.

 

[sbuxman]

Activation successful

Thanks again, Greg. Your tutorials are T.H.E. Best.

sbuxman

Yes, as long as it's the same Win7 version as on sticker.

This is all answered in the tutorial.