Solved Missing information under system.

[Reject]

Under system information in control panel the cpu and ram information is missing. Its not important nor does it impact performance in any way just curious why?

 

[Maguscreed]

hmm...
is the windows management insturmentation (WMI) service running?

Have you tried just rebooting and re-running the index score as well?

 

[Reject]

I have tried everything other then reinstalling the os. I had this for a while. Can't remember when I first noticed it tho. Yea the WMI is running. And the computer has been power cycled multiple times. I don't remember how many times i reran the index score.

 

[Maguscreed]

Do the items appear correctly in dxdiag?

 

[Reject]

It shows the correct amount of ram, and nothing on the cpu other then it has 4 CPU's guessing because it a quad.

 

[Maguscreed]

It would almost seem to be a problem of the bios communicating it properly.
Has the bios been reset at any point since this began?

 

[Reject]

No I don't think so I didn't update the bios or reset it.

 

[Maguscreed]

Well that's my last thought is that resetting the esid info in the bios might get windows to suddenly recognize it.
Outside of that I don't really have anything as I have not seen the specific issue anywhere else before
Usually it's just misreported ram.

 

[Reject]

Like I said its not important just wanted to know. Thanks alot.