missing itunesMobileDevice.dll

SusanFuchs

New member
Local time
1:08 PM
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3
How do I find and reinstall this? I'm trying to run XCopyExpert and I keep getting the message.
Unable to load iTunesMobileDevice.dll Specified module could not be found Exception from HRESULT: 0x8007007E

I have uninstalled and installed iTunes to see if it would show up.

This all started when I wanted to copy from my iPod to my desktop. So help in that area is appreciated too.

Thanks
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7
CPU
Intel i5-2400 3.10 GHz
Antivirus
Webroot
Browser
Firefox
Try these steps:

1) Uninstall iTunes... make sure to uninstall ALL Apple software (Mobile Device, Update, Bonjour, etc)
2) Remove any remaining files in “C:\Program Files\Common Files\Apple”
3) Reboot your computer
4) Clean out registry for Apple dlls. You can used CCleaner.
5) Reboot your computer, again
6) Download last version iTunes from Apple, Reinstall it.

John
 
Last edited:

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
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