Solved Monitor display goes out unless projector is powered on

ponymom05

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I just upgraded one of our classrooms to a Dell Optiplex 380 running Windows 7. We have many of the model 380 running Windows XP. This is one of the first few w/Win 7. I connected a projector to the unit with an Ultima SXGA Monitor Y-cable. This allows what is on the desktop to show on the projector screen. I am not looking to do a dual-display, just a mirror of the desktop. This has always worked fine with Win XP on the same model.

If I power up the computer w/o powering on the projector, I get no display on the monitor. As soon as I power on the projector, my monitor display comes on. If I then power off the projector, my monitor display will stay on for about 3-4 minutes, then goes blank. Again, if I then power on the projector, my display comes back.

We cannot leave the projector on all the time as it shortens the life of the bulb and the teacher obviously does not always want to display what is on her screen for the class to see (email, etc.). She has been simply disconnecting the projector from the Y-cable and using her monitor until which time she wants to use the projector. A band-aid, not a solution.

Thinking it may be a hardware issue with the onboard video, i brought in another of the same model and it did the same thing. I tested same model, only running Windows XP and it DID NOT blank out. This makes me think it is a Windows 7 issue, but I am not familiar enough to know what.

Everything I have found online to try does not work. Since I do not really have 2 separate displays (the Y-cable acts as one), the extended desktop and dual display solutions don't apply. Dell online chat suggested I need an additional video card that allows for dual display. I can't ageree with this since I can use the same setup in Win XP and it works fine. This really has me baffled. Has anyone else seen this?

Thanks
 

My Computer My Computer

At a glance

Windows 7 ProfessionalPentium Dual Core E54004.0
Computer Manufacturer/Model Number
Dell Optiplex 380
OS
Windows 7 Professional
CPU
Pentium Dual Core E5400
Memory
4.0

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks, I've tried that. Didn't make a difference.
 

My Computer My Computer

At a glance

Windows 7 ProfessionalPentium Dual Core E54004.0
Computer Manufacturer/Model Number
Dell Optiplex 380
OS
Windows 7 Professional
CPU
Pentium Dual Core E5400
Memory
4.0
I finally found the solution to this. I put on a USB powered splitter and it works great. I didn’t even know they made them!! Thanks for your help.
 

My Computer My Computer

At a glance

Windows 7 ProfessionalPentium Dual Core E54004.0
Computer Manufacturer/Model Number
Dell Optiplex 380
OS
Windows 7 Professional
CPU
Pentium Dual Core E5400
Memory
4.0
That's great news. I didn't know about that either.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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