Solved Monthly Scan on my Sisters' Computer

[Jesse Williams]

Panda

 

[DavidE]

Panda has an option to detect PUPs.
Make sure it is enabled.
I can get on a system with Panda if you need screen prints.

 

[Jesse Williams]

I had to do 4 because there are a lot of programs installed.

 

[Jesse Williams]

Yes, that would be great. I will try and see if PUPs are enabled.

 

[Jesse Williams]

DavidE, that feature is on.

 

[maxie]

There is a lot of Programs on there Jesse .. I see that NetGenie again and Akamai NetSession Client ...

 

[Jesse Williams]

What is Akamai NetSession Client? Some of that has to do with her school work. Autodesk, and DWG we cannot remove.

 

[maxie]

What is Akamai NetSession Client - Microsoft Community

 

[DavidE]

DavidE, that feature is on.

OK, you don't need my screen print.

I use MBAM real-time and it has blocked PUPs from being installed.
I have Lifetime licenses.
MBAM 2 is now a subscription (annual fees) license.

I didn't find any lifetime licenses on Newegg, looks like they are sold out..
It looks like you can still get a lifetime license on Amazon.
Amazon.com: malwarebytes
Amazon.com: Malwarebytes Anti-Malware Pro (LIFETIME, OEM License, Immediate Code Issued, No CD) [Online Code]: Software

The new annual license is apx. $25/yr USD for 3 PCs.

 

[Jesse Williams]

Okay. Thanks, DavidE. I will need to discuss that with my family about purchasing the full version.

 

[Jesse Williams]

Well, I don't know how Akamai got installed. Unless, it got installed when she was installing Autodesk, which she needs for school.

 

[maxie]

Your Sister does watch a lot of Videos

 

[Jesse Williams]

Why do you say that? She got a Roku for Christmas. She watched videos on her phone and Roku. I wouldn't say she watches a lot of videos on it much. My other sister uses it too for her school work.

 

[Jesse Williams]

But, she might do it. I don't know.

 

[maxie]

I only said that cause you told me she did watch quiet a lot of Videos ... So i assumed it was on the Computer ..

I apologize for that so sorry ...

 

[Jesse Williams]

Oh okay! I understand now. Sorry about that, Maxie. Didn't mean to sound bossy.

 

[maxie]

No you did not Jesse all is good

 

[Jesse Williams]

Okay

 

[Callender]

PUP Detection?

Just to mention that Emsisoft Emergency Kit can also detect and remove PUPs but in theory MBAM shouldn't miss them. Maybe give it a shot if nothing else works.

 

[Jesse Williams]

I will try that Callendar. Should I run another scan with Malwarebytes, first?