Solved Most video thumbnails do not load

Webberjo

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I've been having a problem getting my video thumbnails to show ever since I installed Windows Media Player 12. I already have VLC Media Player installed and they were showing up fine before. Now it's only showing video thumbnails for .avi and .wmv files (that I've noticed), but not for .mp4. I've done a lot of searching and tried many things to get it back the way it used to be.

  • "Always show icons, never thumbnails" is unchecked and folders have been reset.
  • I've deleted my IconCache and rebooted.
  • VLC has all of its default file extension privileges, including .mp4.
  • I tried uninstalling VLC, restoring all of WMP's file type associations and rebooting.
  • Disabled WMP in "Turn Windows features on or off" and rebooted.
  • Downgraded WMP from 12 to 11.
  • Added "DisableThumbnailCache" to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced with value set to 0 and rebooted.
  • Running "regsvr32 shmedia.dll"/"regsvr32 /u shmedia.dll" gives an error saying the module failed to load. I checked and it wasn't even in my system32 folder, so I tried downloading shmedia.dll, putting in my system32 folder and trying again. This time I got an error saying the module may not be compatible with the version of Windows I'm running.
None of these helped bring my video thumbnails back. If anyone's got any more suggestions, I'm all ears.
 

My Computer

OS
Windows 7 Ultimate x64
Welcome to Seven forums!

I don't know what codecs you are using, but I strongly suggest you use these:
Shark007 Windows 7 Codecs.
It should also fix your thumbnailing problems. More info about the codecs is on the site.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
QuadCore Intel Core i5-4440, 3100 MHz
Motherboard
ASRock B85 Pro4
Memory
Kingston HyperX Black 8GB DDR3 1600MHz CL9 Dual Channel
Graphics Card(s)
Gigabyte GeForce GTX 770 OC WindForce 3X 2GB DDR5 256-bit
Sound Card
On Board
Monitor(s) Displays
BenQ +VA GW2460HM 24 inch 4 ms GTG
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 840 EVO 120GB
WD Black 500GB SATA III 64MB - 7200 RPM
PSU
Super Flower Golden Green SF-600P14XE(HX) 600W
Case
Zalman Z3 Plus
Browser
Palemoon
The thumbnails were showing up just fine before I installed WMP12 though. Doesn't VLC already come with all the codecs required to play videos?
 

My Computer

OS
Windows 7 Ultimate x64
VLC does support all kind of formats and plays almost everything, but the codec pack I offered you is custom tailored for Windows 7 and WMP (and all the other video players out there), frequently updated and maintained and its developer offers great support here and on his forums. Give it a try, see if it fixes your problem (which it will).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
QuadCore Intel Core i5-4440, 3100 MHz
Motherboard
ASRock B85 Pro4
Memory
Kingston HyperX Black 8GB DDR3 1600MHz CL9 Dual Channel
Graphics Card(s)
Gigabyte GeForce GTX 770 OC WindForce 3X 2GB DDR5 256-bit
Sound Card
On Board
Monitor(s) Displays
BenQ +VA GW2460HM 24 inch 4 ms GTG
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 840 EVO 120GB
WD Black 500GB SATA III 64MB - 7200 RPM
PSU
Super Flower Golden Green SF-600P14XE(HX) 600W
Case
Zalman Z3 Plus
Browser
Palemoon
I may just be being fussy, but I don't like WMP very much at all. I prefer something much simpler like VLC. Do you think my problem would be fixed if got a 64-bit shmedia.dll, or am I going to have to reinstall my OS?
 

My Computer

OS
Windows 7 Ultimate x64
It doesn't matter what player you use, the codecs work with any player. I don't think that getting a new shmedia.dll will fix your problem, but I'm no expert in the field.

I also found this fix on the VLC forums. It doesn't have any confirmation it's working except from the poster. Try it out. But in the end, I still strongly recommend the codecs I posted. The pack will save you from any headache with playing video files.
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
QuadCore Intel Core i5-4440, 3100 MHz
Motherboard
ASRock B85 Pro4
Memory
Kingston HyperX Black 8GB DDR3 1600MHz CL9 Dual Channel
Graphics Card(s)
Gigabyte GeForce GTX 770 OC WindForce 3X 2GB DDR5 256-bit
Sound Card
On Board
Monitor(s) Displays
BenQ +VA GW2460HM 24 inch 4 ms GTG
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 840 EVO 120GB
WD Black 500GB SATA III 64MB - 7200 RPM
PSU
Super Flower Golden Green SF-600P14XE(HX) 600W
Case
Zalman Z3 Plus
Browser
Palemoon
Wow, you are just amazing, that actually worked! You indeed are skilled my friend! Thank you so much for saving me $8 in Advil for the next couple days. =D
 

My Computer

OS
Windows 7 Ultimate x64
I'm glad I could fix your problem. But which was it? The codecs or the .reg file?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
QuadCore Intel Core i5-4440, 3100 MHz
Motherboard
ASRock B85 Pro4
Memory
Kingston HyperX Black 8GB DDR3 1600MHz CL9 Dual Channel
Graphics Card(s)
Gigabyte GeForce GTX 770 OC WindForce 3X 2GB DDR5 256-bit
Sound Card
On Board
Monitor(s) Displays
BenQ +VA GW2460HM 24 inch 4 ms GTG
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 840 EVO 120GB
WD Black 500GB SATA III 64MB - 7200 RPM
PSU
Super Flower Golden Green SF-600P14XE(HX) 600W
Case
Zalman Z3 Plus
Browser
Palemoon
Thank so muck! I've been looking for a solution for this problem for a longtime. You make my day :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
Antivirus
avira
codecs

it was the codecs that made the fix for me. windows 7 :D
 

My Computer

OS
Windows 7 home x64
Problem Solved

The .reg file worked perfect... what is in that? magic?

I lost thumbnails messing with codecs and conversion software trying to get Windows Live Movie Maker working. this fixed it.
 

My Computer

Computer type
PC/Desktop
OS
windows 32
Almost solved!

After installing latest version of the VLC player I lost all my video thumbnails. After installing your reg fix I've got most of them back (.mp4, .wmv) except the VLC linked ones like .flv. Quicktime doesn't show either. There was obviously a registry problem created by the VLC install. Would installing your codec pack sort the rest out???
Many thanks for the fix so far...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
Antivirus
McAfee
Browser
Explorer 8, Firefox, Chrome
I don't use WMP at all, and edit only AVCHD files - does the Shark codec set have anything to offer me? I'm always keen to keep up with the latest and greatest, but it's often gotten me into trouble and my system gives me no problems at the moment.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build, plus 3 additional HDs installed by hubby
OS
Windows 7 Professional 64 bit
CPU
Intel core i7 3820 @ 3.60 GHz
Motherboard
Gigabyte
Memory
32 Gb DDR III
Graphics Card(s)
NVIDIA GeForce GTX 680 (2 in parallel)
Sound Card
NVIDIA High Definition audio
Monitor(s) Displays
SAMSUNG 23" 3D USB 3 -connected monitor
Screen Resolution
1920 X 1080
Hard Drives
C: - 256Gb SSD
E: - 3Tb WD hard drive for video storage only
F: - 750Gb WD hard drive for music and sounds storage
G: - 1.5Tb WD hard drive for images
H: - 0.5Tb WD hard drive for document storage
J: - 3Tb WD external hard drive for imag
Case
Biggest full tower case I could find!
Cooling
3 x 8" fans
Keyboard
Microsoft Digital Media Keyboard 3000
Mouse
Logitech HID compliant G9X Laser Mouse
Internet Speed
SLOW - we allegedly have DSL but it's slow in the Boondocks
Antivirus
Nortons + Malwarebytes for malware
Browser
Chrome, Firefox
Other Info
Two LG Blu Ray burners; one is much newer but I didn't know what to do with the old one and there was a spare slot in my case, so they sit there together. 1 bank of card readers and USB ports below Blu Rays.
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