Solved Mouse/keyboard dont run after I rolled back from win 10 to win 7

[Mazenworld]

Hi
I had windows 10 and I rolled back to win 7
So mouse and keyboard stopped working
They works fine on bois and Hirens boot CD
But they stopped working when windows login page pop up,
So I cannot put ky password to login.
I unplugged mouse and keyboard and I used different usb ports for both of them but still not working.
Im usign Gigabyte Motherboard and BT USB mouse and keyboard.
Anyhelp please ?
Note: I cant do system restore or windows repair, also I dont want to format or lose my data.
I dont mind to re install windows but I would like to keep installed programs and my data safe.
Thanks

 

[oscer1]

Hi welcome to the forum

Try a ps/2 keyboard and mouse or a regular corded usb mouse and keyboard.
you won't be able to reinstall the os without reinstalling the program and your data will be lost. you could try using a live cd like ubuntu to get your data off the somputer in case you have to re install the os.

 

[Mazenworld]

Hi, thx for the fast reply
So the only way is to try PS2 ?
I think it is drivers problem so is there any way to update drivers using Dos or CMD etc. ?
Or maybe there is something I can try before I re install new OS ?
Because mouse and keyboardworking fine om bois and on hirens boot win xp CD
Thanks again

 

[oscer1]

from what you wrote in first post i had thought you were using a blu-tooth keyboard and mouse if so try a regular usb keyboard and mouse.

 

[Mazenworld]

Yes u right
I just used cabel usb mouse and it worked fine on hirens win xp CD but it didnt work on windowns 7 start up,

 

[oscer1]

ok try a cmos reset and see if that helps you. also go to bios and load defualts. write down how the bios is now so you can put things back if it changes things.

 

[Mazenworld]

Sorry Oscar , try a cmos reset, I didnt get it what dose it mean and what I have to do,
I did bois load defaults but nothing changed.
Thanks

 

[oscer1]

power down the computer open case and remove the coin size battery for like 5 minutes then put battery back in and try again. another thing you could try is going to F8 and Disable Driver Signature Enforcement

 

[Mazenworld]

I tried both before and nothing changed , but I took out the battery for 1 min not 5 mins, so do I have to try to keep it for 5 mins ?

 

[Mazenworld]

Even I tried chkdsk /f /r
And I tried scannow/ etc.
Nothing changed ))) strange if I knew that I will face this problem if I will roll back to win7, than it was better to keep win 10

 

[oscer1]

I tried both before and nothing changed , but I took out the battery for 1 min not 5 mins, so do I have to try to keep it for 5 mins ?

i do not think its going to make a differance

 

[maxie]

At the Login screen bottom left hand side click on Ease Of Access ... May not help much but should get you logged in ...

 

[Mazenworld]

Well Oscar thanks alot, im moving the data and I decided to format coz seem It will be hard to fix this problem soecially that I tried many ways butnothing changed ... thanks for your time ...

 

[Mazenworld]

Sorry maxie cant use mouse too, the problem mouse and keyboard got crazy)))

Thanks alot guys for ur time ...

 

[oscer1]

sorry could not be of more help. your welcome

 

[ICIT2LOL]

Just so I have it clear in my mind did you upgrade to 10 or was the 10 on already?

Myself I cloned my 7 drive and used the clone to upgrade to 10 so in the event I didn't like the 10 I could simply swap out the drives.

But in any case could we have some more specs please

SYSTEM SPECS

mate can we have some system specs please as what you have postedgives us not that much to work with and given there are so many manufacturersof components and configurations that do influence what goes on within anygiven machine and OS.

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

In any case this is a possibility if you upgraded Change your mind about Windows 10? Here's how you can roll back - CNET

 

[GokAy]

Do they work in Safe Mode? Perhaps Bluetooth driver is disabling somehow when OS loads.

 

[Countrygurl]

I'm having the same issue. Installed win 10 didn't like it so rolled back to win 7 now my touchpad on laptop isn't working neither is my mouse and I'm stuck at the login page. Spent 12 hrs looking online and on the phone with HP and Microsoft got nowhere. Just said that my drivers were deleted have no idea how to reinstall. Also mouse and touchpad don't work in safe mode.Please help so frustrating!

 

[ICIT2LOL]

Hello Country girl now I have just bought an HP G3 laptop that was downgraded form 8 to 7 and I had problems +++++ trying to disable the touchpad and all it took was a download of the driver for the touchpad from HP to get the option of disabling because I think the driver was still installed for 8 and had not been downloaded for the 7 OS so I suggest you try the HP support site for your machine - if we knew exactly what your specs were we could help more ie exact model number etc

So

SYTEM SPECS ADD IN
can we have some system specs please as what you have posted gives us not thatmuch to work with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

 

[Countrygurl]

Its an HP Pavillion model is g6-1c61ca 64 bit OS is Windows 7 home premium. The laptop was bought back in 2012. I'm not sure what else you need sorry. I can't access the login in page as touch pad doesn't work. HP told me to download the touchpad drivers on another computer to a USB and then download into my HP but I'm not sure how to do that if I can't login. They said it deleted my win 7 drivers and still has win 10 drivers that's why touchpad or mouse ain't working, also wanted $100 to help me wether it took 5min or an hr as my warranty has ran out. Also when I reboot and continuously hit F8 it brings me to where I can repair or do a system restore etc. the mouse and touchpad work on that page. I tried to do a system restore to an earlier date but it sat at the box that said restoring files for 3 hours so I just stopped it. There has got to be a way to do this without me losing everything. So frustrated and upset right now as Iam returning back to college and need my computer. I wish now I never downloaded win 10.