Solved MS Word 2010 to PDF failing

[pincushion]

I seem to be doing all the right things to save a file as PDF but it finally fails with an error message. Not sure why, I am using Foxit Reader and after installing doPDF this did the job nicely but still left wondering why MS Word fails. I think I am up to date but possibly not. Any thoughts?

:huh:

 

[Kaktussoft]

What has foxit reader to do with the problem??? It's WORD that creates the pdf. You did save as pdf isn't it?
Do you have the problem with all the word-documents you tried?

What error message?

 

[pincushion]

What has foxit reader to do with the problem??? It's WORD that creates the pdf. You did save as pdf isn't it?
Do you have the problem with all the word-documents you tried?

What error message?

Yes of course I tried to save as PDF following procedure. I know the PDF reader has nothing to do with what MS Word does. This is the error message -

'The export failed due to an unexpected error'

Any solution?

:mad2:

ps No I don't have any other problems with MS Word just with saving as PDF files.

 

[Kaktussoft]

excel and powerpoint give also errors when saving as pdf?

 

[Kaktussoft]

check file %windir%\syswow64\t2embed.dll and "%windir%\system32\t2embed.dll
rightclick and click properties. Now click on "security" tab.
What privileges has SYSTEM, ADMINISTATORS, USERS? (sholuld be READEXECUTE and READ)
What privilges has TRUSTEDINSTALLER? (should be FULL CONTROL)
No deny access?
More accounts listed?

 

[pincushion]

The .dll file has those permissions and if it makes any difference I run as administrator. The document is about 40 pages and is a docx which I created. I altered the Trusted Locations to include this file since I thought it might be that but still the same unless this depends upon a reboot. I don't use Excel or Powerpoint so will leave those until later if possible. I notice from searching that there have been problems with saving to PDF via MS Word. I have tried both options - Save As and then choosing the .pdf extension and also the Save and Send and then Create a PDF with the same result. I included the Foxit note in case MS Word depended on Adobe Acrobat Reader functions in any way - I uninstalled that some time ago. As I commented the resulting PDF from using doPDF looks fine.

Thanks for your help.

:huh:

 

[CB]

How about repairing the Office installation from Programs and Features.? Who knows it solved the matter.
As I can see this far, Office 2010 has never failed on me regardless the size of the files I work with.

Kevin

 

[pincushion]

I think I might have located the problem - Fixit 50792 - which I did apply -

MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011

This seems to cause problems with Word and PDF files - will let you know if successful.



ps This was the cause and saving is working now - not sure why file is 505 kb as opposed to 253 kb for the one created by doPDF though!



Thanks for help chaps.

 

[CB]

Good luck then.

 

[Kaktussoft]

I think I might have located the problem - Fixit 50792 - which I did apply -

MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011

This seems to cause problems with Word and PDF files - will let you know if successful.



ps This was the cause and saving is working now - not sure why file is 505 kb as opposed to 253 kb for the one created by doPDF though!



Thanks for help chaps.

Microsoft Releases Critical Windows Security Update

 

[RoutersforHuman]

Very simple solution, if you want a document to be saved it pdf, then just download this software and you can print any word/excel/notepad to the pdf format. Here is the link:

PDF Printer - Download.com

 

[Kaktussoft]

the microsoft fixit tool DID change the security settings on t2embed.dll!!
Are you very sure there were NO deny security settings on that file prior to running the fix?
Also sure USERS have read+execute permission?

 

[pincushion]

Very simple solution, if you want a document to be saved it pdf, then just download this software and you can print any word/excel/notepad to the pdf format. Here is the link:

PDF Printer - Download.com

Ta, but if you read my original post you'll know that I found doPDF which did the job. I was just wondering why I had the problem as I don't like to see software crippled in any way. It seems the Fixit 50792 to counter a malware issue caused the problem as reversing it solved the problem.

:huh:

 

[pincushion]

the microsoft fixit tool DID change the security settings on t2embed.dll!!
Are you very sure there were NO deny security settings on that file prior to running the fix?
Also sure USERS have read+execute permission?

I'm not sure what state it was in prior to the Fixit but reversing it seems to have cured the problem but also perhaps left me vulnerable to attack. I am not likely to need the option very much so it might be best to do the Fixit and just use doPDF anyway. It seems to do what I want and makes smaller files, not that this is that important.

Thanks again, it seems you had the right file to investigate.

:huh:

 

[Kaktussoft]

the microsoft fixit tool DID change the security settings on t2embed.dll!!
Are you very sure there were NO deny security settings on that file prior to running the fix?
Also sure USERS have read+execute permission?

I'm not sure what state it was in prior to the Fixit but reversing it seems to have cured the problem but also perhaps left me vulnerable to attack. I am not likely to need the option very much so it might be best to do the Fixit and just use doPDF anyway. It seems to do what I want and makes smaller files, not that this is that important.

Thanks again, it seems you had the right file to investigate.

:huh:

Dopdf is an pdf-writer as far as I know. It doesn't create clickable links in the table of contents for example. Also it doesn't create a bookmarklist that you can display on the left in acrobatreader and use for navigation.

A pdf-file created from WORD has more info in it than simple fake print output.

 

[pincushion]

the microsoft fixit tool DID change the security settings on t2embed.dll!!
Are you very sure there were NO deny security settings on that file prior to running the fix?
Also sure USERS have read+execute permission?

I'm not sure what state it was in prior to the Fixit but reversing it seems to have cured the problem but also perhaps left me vulnerable to attack. I am not likely to need the option very much so it might be best to do the Fixit and just use doPDF anyway. It seems to do what I want and makes smaller files, not that this is that important.

Thanks again, it seems you had the right file to investigate.

:huh:

Dopdf is an pdf-writer as far as I know. It doesn't create clickable links in the table of contents for example. Also it doesn't create a bookmarklist that you can display on the left in acrobatreader and use for navigation.

A pdf-file created from WORD has more info in it than simple fake print output.

It was a very simple document so you are probably right about having to look for a better solution if I do need something better. I could perhaps leave the Fixit off - I seem to be extremely lucky on not getting malware - never had any on any of my systems. I looked at cutePDF and PrimoPDF and went for the simplest one for the task required.

:huh: