MSE will not install after a bad uninstall

[Tousdae]

Hello,

For a few days when MSE ran a full scan it would always get caught up in the same place. So, I got the idea that I'd uninstall it and reinstall it. I uninstalled and rebooted. When I got back the icon was still on the bar. It is red and x'd out. When I click it says it is off and my computer is in danger. It will not turn on. It does run a scan. I looked in program and features and it is not listed. I tried to reinstall it, and now there is an error that it can't be reinstalled. Please help.

*edit to provide more info - Prior to this when a scan was failing I'd stop the scan. It wouldn't stop and when I tried to close the icon, it wouldn't.

Thank you.

 

[maxie]

Hi ... Read the Link below ... Some of the Solutions should help ...

Error 0x8007064c -- MSE will not uninstall or reinstall. - Microsoft Community

 

[Tousdae]

Ok. Thanks

 

[Tousdae]

I followed the instructions that I could. There were things they wanted me to delete in the registry that weren't there. I restarted the pc and the mse icon wasn't on the bar. The notification flag then told me to turn it on, so it's still here. I tried to install anyway, but I couldn't.

 

[maxie]

What about the Fix did you try that ? ...

 

[Tousdae]

I'll have to look that link over again to see. I've done so much, I don't know.

Thanks.

 

[andrew129260]

Take a look at our tutorial section

How to Completely Uninstall Microsoft Security Essentials

 

[Jacee]

Malware or a virus (that MSE can't deal with) has possibly stopped MSE from re-installing.

Can you scan your machine with ESET OnlineScan?

I'd like you to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the
   
   button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on
      
      to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the
      
      icon on your desktop.
4. Check
   
5. Click the
   
   button.
6. Accept any security warnings from your browser.
7. Check
   
8. Push the Start button.
9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
10. When the scan completes, push
    
11. Push
    
    , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Push the
    
    button.
13. Push