Solved MSE won't install

[RaviR]

What's funny is i N-E-V-E-R installed any other security software lol. Still i will use all those tools mentioned to see if i can get MSE to install. Seems MSE can only be installed on a fresh copy of windows..lame!

 

[Borg 386]

I'd give it a shot RaviR, I've been looking for that article I read about the rootkit preventing the install of MSE, haven't been able to find it yet unfortunately.

 

[RaviR]

Guys i read here Installation Error 0x80070643and it said to remove microsoft antispyware which im guessing is windows defender. But i can't seem to find a removal tool for it. What do you think? Viable option?

 

[EzioAuditore]

See How To Uninstall, Remove, Or Disable Windows Defender In Windows 7

 

[gaz]

mse

might be a daft question but did you empty your temp folder??

i think im right in saying installs go there then removed when installation complete
if unsuccessful files can get left behind


it happened to me when i tried installing IE9 on second install
it said downloading but did nothing because files were in temp folder

just a thought

 

[RaviR]

*sighs* i give up.. maybe if i'm reinstalling my OS i'll put back on MSE till then windows defender it is >_>. Thanks guys for all your help. Lol funny thing is my Microsoft help request hasn't been answered yet.

 

[Golden]

While you wait for MS to get back to you, run Malwarebytes - you dont want to leave yourself too open for too long.

Regards,
Golden

 

[RaviR]

Thank you =)

 

[Jacee]

Save the log from MBam, then copy/paste back here.

 

[RaviR]

Save the log from MBam, then copy/paste back here.

Malwarebytes' Anti-Malware 1.50.1.1100
Malwarebytes

Database version: 5630

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

1/28/2011 2:35:03 PM
mbam-log-2011-01-28 (14-35-03).txt

Scan type: Quick scan
Objects scanned: 156208
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

[mjf]

RaviR,
I had a "relatively good run" installation wise with MSE. Certainly wasn't installed on a "fresh copy of windows" - your #21 post.

Referring to an earlier thread I removed McAfee with the MCPR tool. MSE installed and ran "ok". When I had issues (for me) with MSE and MS's own Backup & Restore I dumped it. My argument was if you cannot get compatibility right here forget it. Others have been having issues with MSE.
I bought NIS2011 even though I had other free options.

RaviR I hope you get it sorted but know when to call it a day. There are other options.

 

[RaviR]

RaviR,
I had a "relatively good run" installation wise with MSE. Certainly wasn't installed on a "fresh copy of windows" - your #21 post.

Referring to an earlier thread I removed McAfee with the MCPR tool. MSE installed and ran "ok". When I had issues (for me) with MSE and MS's own Backup & Restore I dumped it. My argument was if you cannot get compatibility right here forget it. Others have been having issues with MSE.
I bought NIS2011 even though I had other free options.

RaviR I hope you get it sorted but know when to call it a day. There are other options.

Well right now i'm using malwarebytes, still awaiting a response from MS help if i don't get any guess i'll have to look into other security options. I always liked MSE, it ran seamlessly and efficiently in my view.Thanks for you response.

 

[Jacee]

RaviR, I just found this bit of advice. See if the instructions work for you:

1. Uninstall Microsoft Security Essentials.
2. Download and install Windows Installer Cleanup from http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
3. Use the Windows Installer Cleanup to uninstall Microsoft Antimalware.
4. Open regedit and look for HKLM/Software/Microsoft/Microsoft Antimalware. If it's still there then remove it.
5. If you have problems removing the registry entry then you need to take ownership and permissions to delete that entry.
6. Try to install Microsoft Security Essentials again

 

[RaviR]

RaviR, I just found this bit of advice. See if the instructions work for you:

1. Uninstall Microsoft Security Essentials.
2. Download and install Windows Installer Cleanup from http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
3. Use the Windows Installer Cleanup to uninstall Microsoft Antimalware.
4. Open regedit and look for HKLM/Software/Microsoft/Microsoft Antimalware. If it's still there then remove it.
5. If you have problems removing the registry entry then you need to take ownership and permissions to delete that entry.
6. Try to install Microsoft Security Essentials again

link isn't working and option 4? not seeing any HKLM only HKEY

 

[Fayla]

HKLM= HKey_Local_Machine

ravir, i just found this bit of advice. See if the instructions work for you:

1. Uninstall microsoft security essentials.
2. Download and install windows installer cleanup from http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
3. Use the windows installer cleanup to uninstall microsoft antimalware.
4. Open regedit and look for hklm/software/microsoft/microsoft antimalware. If it's still there then remove it.
5. If you have problems removing the registry entry then you need to take ownership and permissions to delete that entry.
6. Try to install microsoft security essentials again

link isn't working and option 4? Not seeing any hklm only hkey

 

[RaviR]

See not a single other program..just Mbm which i just installed

 

[RaviR]

HKLM= HKey_Local_Machine

ravir, i just found this bit of advice. See if the instructions work for you:

1. Uninstall microsoft security essentials.
2. Download and install windows installer cleanup from http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
3. Use the windows installer cleanup to uninstall microsoft antimalware.
4. Open regedit and look for hklm/software/microsoft/microsoft antimalware. If it's still there then remove it.
5. If you have problems removing the registry entry then you need to take ownership and permissions to delete that entry.
6. Try to install microsoft security essentials again

link isn't working and option 4? Not seeing any hklm only hkey

Ah! I learned something lol...and no there isn't any reg file there

 

[Fayla]

I think this will be my only real post on this matter

I Google'd the error code you listed and found a guide which said to check the permissions on a registry entry, namely, this entry: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

On my System the following groups: Administrators / TrustedInstaller / SYSTEM have FULL control, while Users have read only. What does your system have set permission wise for that above HKLM entry?

HKLM= HKey_Local_Machine

link isn't working and option 4? Not seeing any hklm only hkey

Ah! I learned something lol...and no there isn't any reg file there

 

[RaviR]

I think this will be my only real post on this matter

I Google'd the error code you listed and found a guide which said to check the permissions on a registry entry, namely, this entry: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

On my System the following groups: Administrators / TrustedInstaller / SYSTEM have FULL control, while Users have read only. What does your system have set permission wise for that above HKLM entry?

HKLM= HKey_Local_Machine

Ah! I learned something lol...and no there isn't any reg file there

Same as you only user has read control alone

 

[Fayla]

That's fine then , sorry that it was of no help.

I think this will be my only real post on this matter

I Google'd the error code you listed and found a guide which said to check the permissions on a registry entry, namely, this entry: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

On my System the following groups: Administrators / TrustedInstaller / SYSTEM have FULL control, while Users have read only. What does your system have set permission wise for that above HKLM entry?

Ah! I learned something lol...and no there isn't any reg file there

Same as you only user has read control alone