MSI Laptop not loading pages on browser via wifi

Leebillingham

New member
Local time
8:37 PM
Messages
15
Location
Teesside
I have suddenly stumbled on this problem:

My Windows 7 has stopped loading web pages ( spinning round and never loads ) however if I use my iPhone as a personal hotspot it works ....... I've tried Firefox, ie, chrome but still nothing

Please help ( I'm a novice lol )

Ps / hi everyone I'm a newby :)
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Hi. Thanks for reply ....... Done the router ( even have sky involved at the moment and they don't know what the issue is :( - tried a brand new router , to no avail ....... System restore is only allowing me to go back to 13/10/15 for some unknown reason ....... Was working fine til about 4 weeks ago and I have attempted to reset laptop to factory settings but this won't allow as I don't have the disks
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Hmm, you tried another router so perhaps not the connection that is messed up.

What is the network location in Network and Sharing Center (Home/Work/Public)?
Did you try disabling any firewall and similar apps? Which security software are you using?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
I have superantispyware and malware bytes that's all ...... It is home network ........ When wired it works, not great but does ....... However the wireless symbol on bottom right of screen does not change to the monitor symbol ........ Just says an I identified network
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
I have tried disabling firewalls etc but no difference.......works perfect when using my iPhone as personal hotspot
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
Monitor symbol is for wired connections, wireless is supposed to be 4 bars unless your laptop has a special icon for it (OEM tend to have their own wireless manager).

Unidentified network should be the issue. That means it is not set to Home (Network Location is a feature of Windows, wasn't asking where you were :)).

Try to change the location to Home by clicking HomeGroup in lower left in Network and Sharing Center and then "What is a network location?" (or similar).

Report back how it goes please.

Got few more things to try depending.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
i cant see anything that is like " what is a network location " , ive clicked the home group which brings up " change homegroup settings "
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
it says this computer belongs to a home group
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
Were you joined to a HomeGroup previously? Already answered.

Check these services (services.msc) - start if not:
- DHCP Client - Automatic
- DNS Client - Automatic
- Network Connections - Manual
- Network Location Awareness - Automatic
- Remote Procedure Call (RPC) - Automatic
- IPsec - Manual
- Network List Service - Automatic
- Network Store Interface Service - Automatic
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
these are the screens i get
 

Attachments

  • 1.jpg
    1.jpg
    70 KB · Views: 3
  • 2.jpg
    2.jpg
    55.8 KB · Views: 3

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
all them in the list are the same and are all " started "
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
done that, its just the same unfortunately :(
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
Hi again :)

Right, strange happenings lol

Things were exactly the same last night with IE, Firefox and Chrome, so i decided to try another random browser ( one ive never heard of - SLIMBROWSER )

Guess what? My laptop is working fantastically with this browser ( but nothing with the others i mentioned above !!!! ) To be honest, any browser to me is " a browser " so makes no difference which i use ............ but its got me stumped as to why these other browsers dont work anymore ?????

Thank you so much for your help, i shall continue using this browser over this weekend to ensure all stays good ......... just a little annoying as im not used to this browser, but am sure i will learn :)

UPDATE : Sunday 18th - Seems ok apart from now i cannot do windows updates ( looks like it stuck.....continuosly searching and nothing happens.......also wont upgrade browsers or adobe ????
 
Last edited:

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
Back to square one :( web browsers are all running slow/none existant again :(
 

My Computer My Computer

At a glance

windows 7 home premium 64 bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
msi cx705mx
OS
windows 7 home premium 64 bit
Lee,
Sky have there own security products that come with the package, they are optional thou.
Can you log in to your sky account, and check which if any you have enabled.
I do know they have an AV, Web filter etc.

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Just had a look at your other thread re updating,
What i suspect was/is happening, where you were downloading those updates and browsing the web you are using up all of the bandwidth that your comp has, (and you need more DDR2 ram to improve its performance).
Hence everything is backing up like a queue on a motorway.
Once those 200+ updates have downloaded i suspect you will be able to browse quicker.

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Back
Top