MSI Laptop not loading pages on browser via wifi

[Leebillingham]

I have suddenly stumbled on this problem:

My Windows 7 has stopped loading web pages ( spinning round and never loads ) however if I use my iPhone as a personal hotspot it works ....... I've tried Firefox, ie, chrome but still nothing

Please help ( I'm a novice lol )

Ps / hi everyone I'm a newby

 

[GokAy]

Power cycle your router and then try a System Restore to a date prior to the issue - http://www.sevenforums.com/tutorials/700-system-restore.html

 

[Leebillingham]

Hi. Thanks for reply ....... Done the router ( even have sky involved at the moment and they don't know what the issue is - tried a brand new router , to no avail ....... System restore is only allowing me to go back to 13/10/15 for some unknown reason ....... Was working fine til about 4 weeks ago and I have attempted to reset laptop to factory settings but this won't allow as I don't have the disks

 

[GokAy]

Does it work alright with a wired connection?

Try deleting the wireless connection and re-connect afterwards: http://www.sevenforums.com/tutorials/120670-wireless-network-remove.html

 

[GokAy]

Hmm, you tried another router so perhaps not the connection that is messed up.

What is the network location in Network and Sharing Center (Home/Work/Public)?
Did you try disabling any firewall and similar apps? Which security software are you using?

 

[Leebillingham]

I have superantispyware and malware bytes that's all ...... It is home network ........ When wired it works, not great but does ....... However the wireless symbol on bottom right of screen does not change to the monitor symbol ........ Just says an I identified network

 

[Leebillingham]

I have tried disabling firewalls etc but no difference.......works perfect when using my iPhone as personal hotspot

 

[GokAy]

Monitor symbol is for wired connections, wireless is supposed to be 4 bars unless your laptop has a special icon for it (OEM tend to have their own wireless manager).

Unidentified network should be the issue. That means it is not set to Home (Network Location is a feature of Windows, wasn't asking where you were ).

Try to change the location to Home by clicking HomeGroup in lower left in Network and Sharing Center and then "What is a network location?" (or similar).

Report back how it goes please.

Got few more things to try depending.

 

[Leebillingham]

i cant see anything that is like " what is a network location " , ive clicked the home group which brings up " change homegroup settings "

 

[Leebillingham]

it says this computer belongs to a home group

 

[GokAy]

Were you joined to a HomeGroup previously? Already answered.

Check these services (services.msc) - start if not:
- DHCP Client - Automatic
- DNS Client - Automatic
- Network Connections - Manual
- Network Location Awareness - Automatic
- Remote Procedure Call (RPC) - Automatic
- IPsec - Manual
- Network List Service - Automatic
- Network Store Interface Service - Automatic

 

[Leebillingham]

these are the screens i get

 

[Leebillingham]

all them in the list are the same and are all " started "

 

[GokAy]

Hmm, run as admin - Download Complete Internet Repair - MajorGeeks
Select Options: 1-2-3-4-and Reset Windows Firewall

 

[Leebillingham]

done that, its just the same unfortunately

 

[Leebillingham]

Hi again

Right, strange happenings lol

Things were exactly the same last night with IE, Firefox and Chrome, so i decided to try another random browser ( one ive never heard of - SLIMBROWSER )

Guess what? My laptop is working fantastically with this browser ( but nothing with the others i mentioned above !!!! ) To be honest, any browser to me is " a browser " so makes no difference which i use ............ but its got me stumped as to why these other browsers dont work anymore ?????

Thank you so much for your help, i shall continue using this browser over this weekend to ensure all stays good ......... just a little annoying as im not used to this browser, but am sure i will learn

UPDATE : Sunday 18th - Seems ok apart from now i cannot do windows updates ( looks like it stuck.....continuosly searching and nothing happens.......also wont upgrade browsers or adobe ????

 

[Leebillingham]

Back to square one web browsers are all running slow/none existant again

 

[torchwood]

Lee,
Sky have there own security products that come with the package, they are optional thou.
Can you log in to your sky account, and check which if any you have enabled.
I do know they have an AV, Web filter etc.

Roy

 

[torchwood]

Just had a look at your other thread re updating,
What i suspect was/is happening, where you were downloading those updates and browsing the web you are using up all of the bandwidth that your comp has, (and you need more DDR2 ram to improve its performance).
Hence everything is backing up like a queue on a motorway.
Once those 200+ updates have downloaded i suspect you will be able to browse quicker.

Roy