Multiple BSOD's caused by everything from Youtube to BF3

[Arc]

I am seeing the same driver bug in all the latest dumps.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck C4[/COLOR], {91, 2, fffffa800f980b50, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b775d )

Followup: MachineOwner
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0: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
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[COLOR=Red]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/COLOR]
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
[COLOR=Red]Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.[/COLOR]
Arg2: 0000000000000002
Arg3: fffffa800f980b50
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_91

CUSTOMER_CRASH_COUNT:  1

[COLOR=Red]DEFAULT_BUCKET_ID:  [I][B][U]WIN7_DRIVER_FAULT[/U][/B][/I][/COLOR]

PROCESS_NAME:  CivilizationV.

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF8000D40DFB0

LAST_CONTROL_TRANSFER:  from fffff8000ccd64ea to fffff8000cc7fc00

STACK_TEXT:  
fffff800`0d407ff8 fffff800`0ccd64ea : 00000000`000000c4 00000000`00000091 00000000`00000002 fffffa80`0f980b50 : nt!KeBugCheckEx
fffff800`0d408000 fffff800`0cd24605 : 00000000`00000004 fffff800`0d4080d0 00000000`00000003 fffff800`0d4080d8 : nt! ?? ::FNODOBFM::`string'+0x4884
fffff800`0d408040 fffff800`0cd4271d : fffff880`06f56000 fffff880`06f5c000 fffff800`0d4080b0 fffff880`04a4eacc : nt!RtlEnoughStackSpaceForStackCapture+0x15
fffff800`0d408070 fffff800`0cd435bb : 00000000`00000001 fffff800`0d4080f0 00000000`00000000 fffff880`04abd2dd : nt!RtlWalkFrameChain+0x4d
fffff800`0d4080a0 fffff880`04a7275d : 00000000`00000000 fffff800`0d408130 fffffa80`0e02e000 00000000`00040120 : nt!RtlCaptureStackBackTrace+0x4b
fffff800`0d4080d0 00000000`00000000 : fffff800`0d408130 fffffa80`0e02e000 00000000`00040120 fffff800`0d408150 : nvlddmkm+0x1b775d


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+1b775d
fffff880`04a7275d ??              ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  nvlddmkm+1b775d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50f94c87

FAILURE_BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b775d

BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b775d

Followup: MachineOwner
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0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`048bb000 fffff880`05362000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Fri Jan 18 18:52:15 2013[/COLOR] (50F94C87)
    CheckSum:         00A92B69
    ImageSize:        00AA7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please uninstall the display driver as suggested in Post #2 and then install GeForce 306.23 Driver
http://www.sevenforums.com/bsod-hel...aused-everything-youtube-bf3.html#post2381590

 

[RedHawke]

Ok you are right somehow I had 3.11 driver and I have no clue how, I had the 3.06 one before and i followed the guide to prevent automatic updating so i'm not sure how it updated the driver.

 

[RedHawke]

Yeah still having the issue where it re-installs the 3.11 driver every time I restart my pc, even though i followed that guide and keep checking the setting is still the same.

 

[Arc]

Let us see the crash dumps?

 

[RedHawke]

I think it will just be the same issue as before where it is the wrong driver. The problem for me is my PC keeps reverting to this driver that causes the BSOD's every time it reboots, even though I follow that guide to stop automatic driver updating by windows.

 

[Arc]

If the driver auto update work, it should install the latest version directly, not the earlier one than the latest.

I think the best is you should start afresh with a clean install. The situation is not sounding very good.

 

[RedHawke]

Well I looked up what you are talking about, and it would appear that windows update only provides the 311.06 drivers for Nvidia graphics cards. Which for my PC, I seem to get BSOD's with the 311 and 310 lines and the stopped responding and has recovered with the 314 lines of drivers. My main issue is why is windows update still installing a new driver even when i have it disabled. And how do I stop that?

 

[Arc]

If you have followed http://www.sevenforums.com/tutorials/82137-drivers-turn-off-automatic-driver-installation.html, driver should not be installed via windows update anymore .... at least as far as I know and experienced.

You told that you have followed it and still the driver is being auto installed. That's why I am finding no more way to stop it.

 

[essenbe]

Arc, Have you tried setting windows update to 'let me decide what updates to install'? That will keep it from automatically downloading and installing updates, but I don't know if it will stop it updating from the driver store. If that does not work, set windows update to never install windows updates.

 

[Arc]

Steve, here ithe issue is, as far as I am seeing, the latest display driver causing it:

The earlier two versions are buggy ... in most of the cases they problems, and those are problematic here, too.

So I suggested an earlier stable version. Here is a part of my suggestion to him ...

Install the latest WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Learned the technique from you.

But, despite of http://www.sevenforums.com/tutorials/82137-drivers-turn-off-automatic-driver-installation.html, it is automatically updating to a buggy one. How can it be stopped?

 

[essenbe]

Arc, have him turn off WU, go to C: Nvidia and open the folder, open the display drivers folder, delete everything in it. it will be files with driver numbers like 314.22, 301.xx. Have him delete all of those folders, but do not deledt the displat drivers folder, only what's inside. Go to uninstall programs and find the Nvidia drivers. Uninstall the all, 3D vision, PhysX, nvidia Update, all o them except the Nvidia graphice driver. uninstall the Nvidia Graphics driver last. It will then tell you to reboot. Reboot and Windows will install a graphics adapter. That is OK. It is not a graphics driver. Then install the graphics drivers exactly like you showed him. Only install the Graphics driver and PhysX and check the clean install box. That will be as clean an install as you can get. But, the graphics adapter windows will install is OK. It is not a graphics driver.

 

[essenbe]

Arc, in the first post you made, you stated the computer thinks driver verifier is turned on. Driver verifier, as you know, is made to make the drivers crash. Have you addressed that problem? If it is turned on, almost any driver will crash. Also, as far as the driver being installed. That is why you clean out the display drivers folder. When you install The drivers, sometimes the Nvidia installer will see another or newer driver in that folder and install it instead of the one you downloaded. So, delete all of them first, I have windows update to check for drivers but let me decide what to install. It has never installed a driver I didn't want.

 

[Arc]

That is the driver bug, Steve
Actually the DV is not enabled, but the driver bug makes the computer think that the DV is enabled.
If it is really DV enabled there, the default bucket ID would have been "Verifier enabled vista minidump" (it will contain the word vista for windows 7, too).

The driver the OP is getting every time via an update is that buggy driver. So it should be stopped.

@ OP, follow what essenbe suggested.
First download the target driver.
Then disconnect the internet.
Then uninstall the display driver.
Then go to :C:\Nvidia\Display Driver, and delete all the folders in it.
Now install the target driver as suggested earlier.
Restart.
Now connect the internet back. Make it sure that auto driver update is disabled.

Hope it will work.

 

[RedHawke]

Ok I followed that exactly, and so far it seems to have no issue. Thanks to you both I will let you know if it continues to keep this same driver without updating.

 

[essenbe]

If you leave WU set to check for drivers but let me decide, it should not, unless you let it. If you see a graphics driver in Windows update, just right click it and select 'Hide update'. Next time you open windows update, it shouldn't be there.

 

[essenbe]

That is the driver bug, Steve
Actually the DV is not enabled, but the driver bug makes the computer think that the DV is enabled.
If it is really DV enabled there, the default bucket ID would have been "Verifier enabled vista minidump" (it will contain the word vista for windows 7, too).

The driver the OP is getting every time via an update is that buggy driver. So it should be stopped.

@ OP, follow what essenbe suggested.
First download the target driver.
Then disconnect the internet.
Then uninstall the display driver.
Then go to :C:\Nvidia\Display Driver, and delete all the folders in it.
Now install the target driver as suggested earlier.
Restart.
Now connect the internet back. Make it sure that auto driver update is disabled.

Hope it will work.

Sorry, Arc. I guess that's what I get for getting into your job. I'm not smart enough to do what you do.

 

[Arc]

A student cannot be smarter than his teacher ... so I cannot be smarter than you

It is you who taught me all about graphics driver, Steve. What I posted here are all based on what I learned from you, including that screenshot.

 

[RedHawke]

Ok so everything seemed to be going fine. The driver did not automatically update again and I had no more issues, until yesterday. Yesterday the pc was just sitting on my desktop with no applications open when it suddenly started getting the error where your driver has stopped responding and has recovered over and over for about 5 minutes followed by a blue screen of death. I have attached the image of the first error and the crash dump. Edit* The driver was not updated, the driver which had this issue was the 306.23 driver.

 

[VistaKing]

Lets try this to fix the error in the photo

TRY THIS FIX FIRST !

Right-click on your desktop, choose the NVIDIA Control Panel

Click on Manage 3D Settings

Power management mode Adaptive is the default setting

Change it to Prefer maximum performance

Then click Apply button no reboot required.

   Tip

If the above doesn't fix the error try the bottom tip

Click the rb: button type regedit in the Search programs and files box, and then right-click on regedit under Programs (1) If you get the User Access Control window click on the Yes button .
Navigate to and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers

On the Edit menu, click New

For 32 bit Windows
Select DWORD (32-bit) value.
Type TdrDelay as the Name and click Enter.
Double-click TdrDelay and add 8 for the Value data and click OK.

For 64 bit Windows

Select QWORD (64-bit) value.
Type TdrDelay as the Name and click Enter.
Double-click TdrDelay and add 8 for the Value data and click OK.

Close the registry and restart the PC .

 

[Arc]

Ok so everything seemed to be going fine. The driver did not automatically update again and I had no more issues, until yesterday. Yesterday the pc was just sitting on my desktop with no applications open when it suddenly started getting the error where your driver has stopped responding and has recovered over and over for about 5 minutes followed by a blue screen of death. I have attached the image of the first error and the crash dump. Edit* The driver was not updated, the driver which had this issue was the 306.23 driver.

Generally this is a hardware error. It happens as the GPU is taking more time than permitted to display graphics to your monitor. We tried with different driver versions, got the same results. Now, IMHO, if you try to increase the GPU (Graphics Processing Unit) processing time by adjusting the Timeout Detection and Recovery registry value, It will not be a good attempt, as said here:

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.

Source: "Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista

I would suggest you to not modify the registries if you are not sure yourself what you are doing. Coz those settings will continue in registry even after you change the GPU. So better you replace your GPU.