Multiple .NETFX Updates Failed: Error Code 643

[cjkuhlenbeck]

Alright, First of all thanks to those who at least read this.
I'll also start by saying this isn't my first attempt at resolving this. The first try left me beaten, broken, bruised and I gave up.

So lets recap there. About 6 months ago, I attempted to install a .NETFX update, believe it was 4.5. I received error code 643. I let it go for a week or two until a program required the update. So I tried several "fixes" from Microsoft to resolve. The final attempt being to uninstall ALL of .NETFX and manually re-install each one individually. I waited a few more days for that one. Finally went to give it a go. I made a list of the packages I needed to re-install, and then used the cleanup tool to remove them all. Finished the uninstall and then restarted.

Reboot...Attempt a manual install....NETFX 1.0 cannot be installed error code 643. I tried, and tried, and tried, and tried, but nothing. Finally, I just gave up. I still use the computer everyday, but the errors are piling up. Little things not working anymore, and performance has taken a pretty major hit.

The only resolve I could find if the previous steps didn't work is to format and install. ...That's not really an option. My hard drives are sorted, and there's pieces all over. There's well over 100 applications that I CONSISTENTLY use, and many are LARGE and would take DAYS o re-install. I didn't then, nor do I now have the time to do that.

I realize my options are cut really short at this point, but I'm wondering what all my options are. I need the registry to stay...mostly..in tact. I thought about upgrading to windows 8 (which I'd rather not do) in hopes it would resolve it, but I'm really not an 8 fan. Not hating for those that do, but I like 7. The other option I heard was an overlay install. Essentially using the install disc to "upgrade" over the OS. I like this option but it seems certain information doesn't transfer, though I haven't clearly understood what does, and what doesn't get transferred. The last 2 options are slim, Somehow figure out how to fix the update process, or magically hope start up repair will resolve.

Thanks to anyone who read this wall of text, and thanks in advance if anyone responds. I love my computer, almost to a crazy level, but I'm almost to a point of unplugging it and walking away. I hope someone has an answer. Has anyone else had similar issues? Were you able to resolve it?

I could include my windows log files, but some are miles long from other issues. WU gaves the same error for all failed updates. Error Code 643

SURT has been stuck at around 80% for "Installing Hotfix for Windows (KB947821) (update 1 of 1)... "

 

[NoelDP]

Here's the summary from your SFC data....

2013-12-02 00:27:16, Info                  CSI    00000355 [SR] Repairing 9 components
2013-12-02 00:27:16, Info                  CSI    00000356 [SR] Beginning Verify and Repair transaction
2013-12-02 00:27:16, Info                  CSI    00000358 [SR] Cannot repair member file [l:20{10}]"comuid.dll" of Microsoft-Windows-COM-ComPlus-UI-COMUID, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-12-02 00:27:16, Info                  CSI    0000035a [SR] Cannot repair member file [l:22{11}]"mspaint.exe" of Microsoft-Windows-mspaint, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-12-02 00:27:16, Info                  CSI    0000035c [SR] Repairing corrupted file [ml:520{260},l:88{44}]"\??\C:\Program Files (x86)\Internet Explorer"\[l:14{7}]"pdm.dll" from store
2013-12-02 00:27:16, Info                  CSI    0000035e [SR] Repairing corrupted file [ml:520{260},l:88{44}]"\??\C:\Program Files (x86)\Internet Explorer"\[l:20{10}]"msdbg2.dll" from store
2013-12-02 00:27:16, Info                  CSI    00000362 [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Explorer"\[l:14{7}]"pdm.dll" from store
2013-12-02 00:27:16, Info                  CSI    00000364 [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Explorer"\[l:20{10}]"msdbg2.dll" from store
2013-12-02 00:27:16, Info                  CSI    00000368 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"iesetup.dll" from store
2013-12-02 00:27:16, Info                  CSI    0000036a [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"ieuinit.inf" from store
2013-12-02 00:27:16, Info                  CSI    0000036c [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:24{12}]"iernonce.dll" from store
2013-12-02 00:27:16, Info                  CSI    00000371 [SR] Cannot repair member file [l:20{10}]"comuid.dll" of Microsoft-Windows-COM-ComPlus-UI-COMUID, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-12-02 00:27:16, Info                  CSI    00000372 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-12-02 00:27:16, Info                  CSI    00000375 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"comuid.dll"; source file in store is also corrupted
2013-12-02 00:27:16, Info                  CSI    00000377 [SR] Cannot repair member file [l:22{11}]"mspaint.exe" of Microsoft-Windows-mspaint, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-12-02 00:27:16, Info                  CSI    00000378 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-12-02 00:27:16, Info                  CSI    0000037b [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"mspaint.exe"; source file in store is also corrupted
2013-12-02 00:27:16, Info                  CSI    0000037d [SR] Repairing corrupted file [ml:520{260},l:88{44}]"\??\C:\Program Files (x86)\Internet Explorer"\[l:14{7}]"pdm.dll" from store
2013-12-02 00:27:16, Info                  CSI    0000037f [SR] Repairing corrupted file [ml:520{260},l:88{44}]"\??\C:\Program Files (x86)\Internet Explorer"\[l:20{10}]"msdbg2.dll" from store
2013-12-02 00:27:18, Info                  CSI    00000383 [SR] Repairing corrupted file [ml:520{260},l:40{20}]"\??\C:\Windows\ehome"\[l:18{9}]"ehres.dll" from store
2013-12-02 00:27:18, Info                  CSI    00000385 [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Explorer"\[l:14{7}]"pdm.dll" from store
2013-12-02 00:27:18, Info                  CSI    00000387 [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Program Files\Internet Explorer"\[l:20{10}]"msdbg2.dll" from store
2013-12-02 00:27:18, Info                  CSI    0000038b [SR] Repairing corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:32{16}]"iernonce.dll.mui" from store
2013-12-02 00:27:18, Info                  CSI    0000038d [SR] Repairing corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:30{15}]"iesetup.dll.mui" from store
2013-12-02 00:27:18, Info                  CSI    00000391 [SR] Repair complete

That leaves us with the following problems...

  Line 436: 2013-12-02 00:27:16, Info                  CSI    00000358 [SR] Cannot repair member file [l:20{10}]"comuid.dll" of Microsoft-Windows-COM-ComPlus-UI-COMUID, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 437: 2013-12-02 00:27:16, Info                  CSI    0000035a [SR] Cannot repair member file [l:22{11}]"mspaint.exe" of Microsoft-Windows-mspaint, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 445: 2013-12-02 00:27:16, Info                  CSI    00000371 [SR] Cannot repair member file [l:20{10}]"comuid.dll" of Microsoft-Windows-COM-ComPlus-UI-COMUID, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 448: 2013-12-02 00:27:16, Info                  CSI    00000377 [SR] Cannot repair member file [l:22{11}]"mspaint.exe" of Microsoft-Windows-mspaint, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll post a fix protocol for them later today - in the meantime, it may be a good idea to run CheckSUR and see if that produces any more results...


Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply

 

[cjkuhlenbeck]

Thanks for your help.
As far as the CheckSUR tool, it did finally finish with KB947821. I let it run overnight, rebooted, and attempted an update using windows update again. Same failed updates. I tried to reopen CheckSUR again, but it said "data is invalid". So I redownloaded it. When I reopened it, it said update KB947821 is available, and now its installing it again. Not sure what the deal is there.

Once it installs the update again, Ill upload the log, looks like it wiped it when I reopened the SURTool.

CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-02 11:23

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 315
 No errors detected

 

[NoelDP]

Interesting results from the CheckSURPersist file - they would seem to indicate major corruption of an unknown form - but the later CheckSUR.log file indicates that all is well.



I've uploaded a file - cjkaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\cjkaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\cjkaa
or
DIR E:\cjkaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\cjkaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt.

then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link.

 

[cjkuhlenbeck]

I tried to do the steps listed, but it appears i dont have a "Repair my computer" option. The ones listed I can remember were;
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Boot Logging
and something about disabling driver signing

I tried safe mode with command prompt, but I got an error saying winsxs doesn't exist (even though I could navigate to the folder using cd windows\winsxs)

Should I try loading from the install disc? I believe that has a repair option. I know its supposed to be here, not sure why its not unless I am missing the restore partition.

So update on that last comment.
My restore drive showed up in the OS.
Now it lists the "System Reserved" drive in My computer. Not sure what caused it, but i guess that means its for sure there...

Update to that update, noticed the System Reserved is missing the needed "Recovery" folder. Not sure where it went, but will try the above steps using repair with the install CD.

 

[cjkuhlenbeck]

So I ran from install disc, used command prompt, and was able to complete those steps.
SkyDrive Link: https://skydrive.live.com/redir?resid=EB5B51220F9B3F8A%21167

Also, not sure if its worth noting, but the System Reserve drive is gone again, and before I did xcopy I tried

sfc /scannow /offbootdir=G:\ /offbwindir=G:\Windows

As per another thread mentioned. It scanned clean, and gave pretty much the same message as before, so I went ahead and did the XCOPY. After that I rebooted as you said, ran SFC, and uploaded the logs.

 

[NoelDP]

The SFC data shows exactly the same pattern of fixed/unfixed problems as previously.
I suspect that you may have malware present, of some description.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

 

[cjkuhlenbeck]

Done, found a few objects related to some IE toolbar that I never noticed. Probably because I only use IE when Chrome and FF fails me. Removed them as you said, and rebooted.

Running a second scan now, then I'll retry the steps listed earlier and see if it has any effect.

Update: Finished second scan - returned clean
Booted to Repair, ran /scannow, then xcopied the files. rebooted, reran SFC and uploaded zip to skydrive
https://skydrive.live.com/redir?resid=EB5B51220F9B3F8A%21296

 

[NoelDP]

It still has the same errors
It seems as if you may not be copying the files to the proper location.
It's either that, or I gave you the wrong files.
I'll check later! have to get to work now.

 

[NoelDP]

It's unusual for the system drive to come up as G: in the RE - but not impossible.
How many hard drives are there in your system? How many partitions in each? (Just a little concerned that you may be copying to the wrong folder!) are you dual-booting in any way?

 

[cjkuhlenbeck]

5 Hard Drives ( I excluded one from system specs, it's mostly just there in case I need to copy a lot of data off fast, I have the 5th in a server tray to sata for fast transfers) I also have 2 DVD drives. I'm pretty positive I'm doing the right thing. I'm not so unfamiliar with command prompt. I ran DIR on drives from C: to G:, choosing G: when I discovered the typical install folders ( Windows, Users, Program Files, Program Files (x86), ...cjkaa. Command prompt reported the files copied fine. Ran recovery from a DVD, and install folder on option screen reported (unknown). I don't have any other boot options kept internal. I have some live installations on USB drives, Linux, XPPE, etc, but none on any internal HDDs. I DO however have some VMware installs kept on one of the drives, but they're kept in the standard VMware format vmx files. I think you gave me the right files, and I think I did the instructions properly. I'm just as baffled as you. The only thing I can come up with is maybe the files got corrupted during down/upload. I'll try to download from another PC and extract to a flash drive later tonight, hopefully with different results.

Thanks again for your help.

 

[NoelDP]

Certainly with 5 drives, there's the potential for the System partition to be anything from C to V!

Anything's possible - copying from another install or machine (or extracting from the original Windows DVD) is worth a go.