Solved Multiple Update Issues

[Freddieb42]

I decided to take advantage of the free upgrade to Win 10 from Microsoft and uncovered a host of problems, many of which I have fixed with the help of this forum. IE was crashing, Troubleshooter wasn't working, Many Important Updates had been failing since February 2015 but not being too tech savvy I had been putting off doing anything about them.

I have spent 4 or 5 days now and have managed to get IE and Troubleshooter working and have installed all but 2 Important Updates and most of the Optional Updates. Many I did manually and with Hotfixes, but most installed automatically, perhaps dependent on updates that hadn't installed? Troublesome Important Updates are KB3033929 and KB3109094 and won't install from the Microsoft downloads using the standalone installer. No error code, but the installer says it can't install them. Automatic Updates are now working well, thanks to all the great folks on this forum!

I have received errors 8007490 & 80073712, which seem to be fairly common in the forum threads.

As per instructions I have run all suggested diagnostics and the CheckSur.log result shows:

Summary:
Seconds executed: 3614
Found 281 errors
CSI Manifest Missing Total count: 153
CSI Payload File Missing Total count: 95
CBS MUM Missing Total count: 33

As suggested elsewhere, I have tried to repair my Windows 7 Pro 32 bit installation using my disk and then running Upgrade, but I get the message that I can't upgrade Windows 7 to Windows 7!

Any assistance would be greatly appreciated, as I would still like to upgrade to Win10.

CBS folder is available on Google Drive, 48.4 MB:

https://drive.google.com/open?id=0ByBhmesyQqHTQ19meU5IbHQ2c0E

Thank you!

 

[torchwood]

Hi Freddie
Long story short if you have a W7 Pro sticker on your comp go the direct route
Windows 10 - Clean Install - Windows 10 Forums
there is far to much corruption on your system and i suspect your discs are corrupt

Roy

 

[Freddieb42]

Hi Freddie
i suspect your discs are corrupt

Roy

Hi, thanks for the reply! The installation disk is the original Dell program disk. The computer came with Windows XP installed and with disks for both WIN XP and WIN 7. I had a choice on purchase and elected for Win XP, but then I did my own install of Win7 upgrading from WIN XP using the Dell disk.

I don't have a sticker but have the Product ID, OEM as it is from Dell.

 

[torchwood]

As they gave you a choice we might get lucky on 2 counts
Is there a product code on the W7 discs packaging,
please run this tool
http://go.microsoft.com/fwlink/?LinkID=52012

post the results and ill check.

Roy

 

[Freddieb42]

As they gave you a choice we might get lucky on 2 counts
Is there a product code on the W7 discs packaging,
please run this tool
http://go.microsoft.com/fwlink/?LinkID=52012

post the results and ill check.

Roy

On the disk itself is a CN number but doesn't look like the product ID. The Product ID shows in Control Panel> System under Windows is Activated, so I assume that is the correct Product ID.

The two Updates that I couldn't install have now disappeared from the updates to be installed list after I did a reboot so I assume they have been installed.

 

[torchwood]

Hi Freddie,
theres still way to much corruption on your system, BUT that shouldn't interfere with the w10 upgrade its the updates that really matter.
Have you run the w10 upgrade adviser? or have the flag in the bottom right corner of you comp.

Roy

 

[torchwood]

if the answer to the above is flag present, NO
Try this W10 update downloader
http://download.windowsupdate.com/d..._d6308e28c41fcbd15695343d83709ed1c4bf5812.msu

roy

 

[Freddieb42]

Hi Freddie,
theres still way to much corruption on your system, BUT that shouldn't interfere with the w10 upgrade its the updates that really matter.
Have you run the w10 upgrade adviser? or have the flag in the bottom right corner of you comp.

Roy

I haven't tried to upgrade to Win10 since I discovered all the update failures. I have a small white flag on my taskbar that recommends that I upgrade now.

I tried to download http://go.microsoft.com/fwlink/?LinkID=52012 but Save File is grayed out.

 

[torchwood]

HIT the flag

Roy

 

[Freddieb42]

HIT the flag

Roy

O.k. Starting download. I think it will take a few hours. I will keep you posted. Thanks!

 

[Freddieb42]

HIT the flag

Roy

Win 10 upgrade started the download then after a while it stopped and Windows Update opened up and there were 3 updates not installed, so I guess that was why. I am now going to try and install them manually from the Update Catalog.

 

[Freddieb42]

Windows 10 download fails

Time after time Windows 10 upgrade starts downloading then fails with a message to install updates. Trying to install updates also fails. I've tried hiding the updates but Windows 10 download still fails and tells me to install updates.

 

[torchwood]

Hi Freddie
Have a read of this W10 tutorial.
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

BEFORE you do anything

To be on the safe side id like to check something can you run this tool and post the results
http://go.microsoft.com/fwlink/?LinkID=52012


Roy

 

[Freddieb42]

Hi Freddie
Have a read of this W10 tutorial.
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

BEFORE you do anything

To be on the safe side id like to check something can you run this tool and post the results
http://go.microsoft.com/fwlink/?LinkID=52012


Roy

I ran the diagnostics. Please advise which results to post. Every Security Update i installed yesterday failed!

 

[torchwood]

all of it please

Roy

 

[Freddieb42]

all of it please

Roy

I have a number of CAB files then one log file. What do I post and how? Sorry, new territory for me!

 

[torchwood]

Hi
just follow the instructions for the download, dont need any cab files, just from this link.
http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html


roy

 

[Freddieb42]

Report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EE246E61-9F37-4674-884F-C753DFA0DDD9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EE246E61-9F37-4674-884F-C753DFA0DDD9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-3840299653-3278756507-1513308774</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 3500</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100521000000.000000+000</Date></BIOS><HWID>41473507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-3081-7600.0000-0942012
Installation ID: 021491323601794151332511809944782821561260731456657174
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 19/03/2016 10:03:25 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqj4PtqFrHuIgnoAyC4WS4TXrs9cXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          WN09    
  FACP            DELL          WN09   
  HPET            DELL        WN09
  MCFG            DELL        WN09
  SSDT            AMICPU        PROC
  SLIC            DELL          WN09   
  OSFR            DELL          M08    
  SSDT            AMICPU        PROC

 

[torchwood]

Hi Freddie,
32KD2-K9CTF-M3DJT-4J3WC-733WD
Thats the base OEM code for all Dell W7 pro machines.

Interesting error code thou
What is your Boot order in Bios, (do you have an external drive connected?)

Roy

 

[Freddieb42]

I connect WD MyPassport for backups, but had a previous WD external hard drive.

Boot order is CD/DVD. Hard Disk, USB

I have downloaded to USB Windows 10 Upgrade. Do you suggest I put off installation until errors are fixed or will the upgrade fix the errors?