Solved Multiple Win7 updates fail to install

[NealG58]

Torchwood

Attached are the CBS logs after a reboot.

Neal

 

[torchwood]

Hi Neal,
few manifests missing,
Ill get them for you in the next couple days.

Roy

 

[torchwood]

Hi Neal,
havn't forgotten you.
Having a problem sourcing the manifests, i've put a call out to the Guru but hes not been around much lately.

Have sent you a PM.


Roy

 

[NoelDP]

Hi Neal - torchwood asked me to let you have these files

I've uploaded a file - ng8aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ng8aa in the same place.
Open this folder - there should be one folders inside it (Manifests)

Copy the content of the Manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[torchwood]

THANK YOU NOEL.

Roy

 

[NealG58]

Noel and Torchwood,

Thank you for assisting me with this issue. Attached is the CheckSUR.log and Check.persist.log files.

Looks like a few more errors are still present.

Neal

 

[NealG58]

Any progress? Still having issues updating. Going to try and find Noel on Sysnative forums.

 

[NoelDP]

<waves> I'm here! </waves>

Con you run a new CheckSUR report and post the log - things may have changed in three months (sorry about that!).

 

[NealG58]

Not a problem Noel. Attached are the two log files you requested. I ran CheckSUR then rebooted.

Neal

 

[NoelDP]

Doesn't look to be too difficult -

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	crypt32.dll	amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.18648_none_b97943ccf4882112	
(f)	CSI Payload File Missing	0x00000000	crypt32.dll	x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.18648_none_5d5aa8493c2aafdc	
(f)	CSI Payload File Missing	0x00000000	cryptsvc.dll	x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.22856_none_78674e03124dbd1f	
(f)	CSI Payload File Missing	0x00000000	crypt32.dll.mui	amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.22856_en-us_2cad2db0ea22550b	
(f)	CSI Payload File Missing	0x00000000	crypt32.dll	amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22856_none_b9f611fe0dafa746	
(f)	CSI Payload File Missing	0x00000000	cryptnet.dll	amd64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.22856_none_759f913c2bb199b0	
(f)	CSI Payload File Missing	0x00000000	cryptsvc.dll	amd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.22856_none_d485e986caab2e55	
(f)	CSI Payload File Missing	0x00000000	crypt32.dll	x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22856_none_5dd7767a55523610	
(f)	CSI Payload File Missing	0x00000000	cryptnet.dll	x86_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.22856_none_1980f5b87354287a	
(f)	CSI Payload File Missing	0x00000000	crypt32.dll.mui	x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.22856_en-us_d08e922d31c4e3d5

If I don't have the files to hand it could take a couple of days to get them sorted - I'll be back.

 

[NealG58]

Thank you Noel! I believe this started after the 'Win10 upgrade' that was forced on Win7 users, corrupted some of the files when I uninstalled the Win10 software. It never installed, just parked the installer files on the hard drive but the update issues started right after.

Neal

 

[NealG58]

Any progress?

 

[NoelDP]

Oh good grief! - I forgot all about it
I'm snowed under at work at the moment - I'll try and post the fix over the weekend.

Sorry!

 

[NealG58]

Not a problem. Work is starting to look like Snowpocalypse for me as well. Just finishing 11 days straight at work.

Neal

 

[NealG58]

Bump

 

[NealG58]

Any news Noel?

 

[NoelDP]

Youch! sorry about that, but it's been really crazy at work for the past few months

The problem I'm having here is that there have been very few times when this particular error type has appeared in a CheckSUR log - and I've forgotten how to deal with them (if I ever knew!).
In theory it should just be a case of placing the relevant files in the Winsxs folder, and running SFC to get the files in place.

I'll have to dig into my archive of updates for these files - which with luck I'll be able to do this afternoon - and see if I can find them!

 

[NealG58]

I appreciate your working with me on this and I fully understand being crazy at work! If you need me to do anything (short of a shotgun blast to the hard drive), just let me know.

Neal

 

[NoelDP]

Hmmm - I just came across what may be the cause of the problem, which would avoid messing about with the files themselves.

Is KB3004394 installed as an update?

If so then you need to install http://support.microsoft.com/en-us/help/3024777/error-0x800706f7-occurs-after-you-install-kb-3004394-and-then-run-wind
If it's not installed, then we'll have to do the replacement.

 

[NealG58]

I looked through the installed updates and did not see KB3004394 as being installed. There are only two KB3004xxx updates installed and the 394 isn't one of them.