My dvd player wont work!!

[reyes]

Hi, im having an issue with my dvd drive, it wont let me install adobe cs4. I cant play anything it was working a few weeks ago. Im lost!!

I have Hp pavilion dv9000 and windows 7.

When i put in a disk nothing pops up. I have my settings set to ask me when i put a disk in.

 

[Britton30]

Welcome to Seven Forums reyes.

Does the CD/DVD show in your Computer window after inserting it? Do you hear it running after inserting a disk?
Go to Start>Contol Panel>Device Manager and click on DVD/CD-ROM Drives, right click on your drive, Properties, driver. Click uninstall driver and reboot, Windows should install the driver when you boot up. See if that works.

   Note

There are many models of HPdv 9000

 

[karlsnooks]

reyes,



Microsoft Fix it Solution Center: troubleshooting software issues

type DVD n the filter box.

 

[reyes]

When i go in to the start menu i dont even see my dvd drive its gone!! I sent out my laptop to get fixed or should i say messed up. I did what both of you said no dvd drive. where can i safely download it?

 

[reyes]

Yes i can hear the cd running just nothing happens it worked a few weeks ago. Nothing shows up when i put in it.

 

[Britton30]

Does the DVD drive appear in the Computer window? You need to go to Device Manager to see if it is listed.
If you sent it to be "fixed", I would take it back and tell the "techs" they broke it.

 

[karlsnooks]

Yes i can hear the cd running just nothing happens it worked a few weeks ago. Nothing shows up when i put in it.

To help u to help you, please complete your system specs. Here's how:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.
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thanks,
karl