My labtop won't accept windows 7 x64 bit only 32 bit !

[mahmoudabdulrad]

Hi ,

My specs: CPU I3 ( x64 based processor )

RAM 4GB

hard drive : 500

i was running windows 8.1 professional x64 bit and i decided to downgrade to windows 7

so i installed windows 7 ultimate x32 bit but found that it only shows 2.86 RAM so,

i tried to install the windows 7 ultimate x64 and it just stop in the middle of installation !

i tried several editions of windows x64 bit but they all fails

im using bootable DVD to install , and i want to install the x64 version or any other way to upgrade from 32 to 64 without new installation .

 

[Ztruker]

You must boot the DVD and do a Clean Install, formatting before installing. You can't install from a booted 32 bit Windows system.

 

[mahmoudabdulrad]

What I Do ...

- Restart
- Boot setup
-CD/DVD
-any key to start install
-choose C drive
-Format
-Install
-Expanding windows files ................... ERROR !

 

[gregrocker]

Is this a WIndows 8 PC and if so did you disable Secure Boot in BIOS Setup, boot the DVD as a UEFI Device?

Did Win8 Pro come with the PC with option to downgrade to Windows 7 Pro? If so why are install Ultimate?

Where did you get Ultimate and how is the DVD burned? It sounds like a problem with the disk.

Work through steps to Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

 

[mahmoudabdulrad]

my labtop didn't come with any dvd , or windows i mean with no windows sticker on it i received it from dealer with windows 7 32 bit with his name

i used an .iso windows and burned to dvd with Windows7 USB DVD tool

 

[gregrocker]

How exactly do you plan to activate Win7?

Where did you get the ISO? Confirm it is intact from Step 1 of Clean Reinstall Windows 7.

 

[mahmoudabdulrad]

anytime i try to install it won't complete

even from DVD

what i do :

flash ISO to USB

Boot from usb

format system disk

start installation

........... ERROR ............


i want to know if it's true that my pc may not accept x64 ?

cuz a friend told me that there are some devices that won't accept the x 64 of 7 even i can run x64 of 8.1

 

[gregrocker]

Any modern processor is 64 bit.

Answer my questions in last post!

How are you "flashing" the ISO to USB?

 

[mahmoudabdulrad]

i mean burn ,,, and i use rufus2.1