My laptop can't "find" my C: drive.

JacobMCB

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Hey guys, I woke up this morning with quite the problem. I had a powerpoint that I was supposed to give on my laptop this morning for school.. Unless I can get that fixed in 45 minutes then I won't be...

I'll start with this, I have an HP Pavilion dv7. 8GB RAM, 1TB Hard drive, i7 [email protected].

Anyways, here's my issue. Normally I don't shut down my computer, I either just leave it in sleep mode or I put it into hibernate. I noticed everytime that I would click my start bar there was the little yellow triangle on my Shutdown button. (signifying the windows updates obviously) I'm normally one to stay away from any sort of Windows updates because I've heard of horror stories in the past, so, normally I just leave them there or check the reliabibility of the update first.

So, I decided to shut down my computer. It took a long time to shut down, longer than normal. The updates took their normal time to install but that wasn't the issue after they had installed it took another 10 minutes for the laptop to power down.

This worried me, I immediately started it back up after this happened..

Here's where it starts, my computer starts up with the Windows Repair loop. But unlike a normal simple fix, this one is a bit more unique. When I enter the recovery stages I notice that it shows "D:" drive. My main drive is my C:, which holds all my data. I enter the BIOS and still no luck with finding the C: drive. I went ahead and opened my computer up to see if I had a loose connection between the motherboard and the hard drive, but everything was fine.

Does anyone have any clue how to fix this? Is there a way that I can locate my C: drive?

Did I somehow get a virus, if so how can I find my C: drive to clean it?

Also, I apologize for any grammar and spelling errors that may be on this post - I am writing this from my iPhone due to not curretly having a computer.
 

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Windows 7 Ultimate x648GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Memory
8GB RAM
Browser
Google Chrome
I just typed this in command prompt..

C:\>dir
Volume in Drive C is SYSTEM
Volume Serial Number is (blah blah)

Directory of C:\

File Not Found

C:\>
 

My Computer My Computer

At a glance

Windows 7 Ultimate x648GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Memory
8GB RAM
Browser
Google Chrome
Did you power it off before the updates were done?

Updates are important, the "horror" stories are that, stories for the most part. In my experience I have had no issues with any in 6-7 years.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Nope, the updates were completely done to my knowledge. The reason I know this is the "Restart your computer in 15 minutes" prompt came up, I had immediately selected the "Postpone 4 hours."
 

My Computer My Computer

At a glance

Windows 7 Ultimate x648GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Memory
8GB RAM
Browser
Google Chrome
I just attempted to run the repair disk, when I clicked on the "C:" hard drive to select an image, I got "You must format the disk to use it." Once I selected it it said "Windows can't format C - Check to see that the disk and drive are connected properly, make sure that the disk is not read-only, and then try again. For more information, search help for read-only files and how to change them."
 

My Computer My Computer

At a glance

Windows 7 Ultimate x648GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Memory
8GB RAM
Browser
Google Chrome
New error while starting..
 

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My Computer My Computer

At a glance

Windows 7 Ultimate x648GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Memory
8GB RAM
Browser
Google Chrome
Doesn't look very good. Got any backups of your important files (or disk images)...?

I'd remove the hd, use a usb enclosure and connect it to another pc and see if it can be read, as an attempt to recover files you may need. Good luck.
 

My Computer My Computer

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W7, W8.1
Computer type
Laptop
Computer Manufacturer/Model Number
Dell \ Lenovo\ HP \ Toshiba
OS
W7, W8.1
Antivirus
MSE, Malwarebytes
Browser
FF
My friend has one, we're going to meet sometime this week and see if we can get something worked out. Hopefully we'll be able to save some of the important stuff on it.. I have tons of projects on the hard drive that I've worked on. (I'm a graphic designer) I was stupid not to backup more frequently...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x648GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Memory
8GB RAM
Browser
Google Chrome
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