My Laptop shows often BSOD error

[softys]

Hi,

In my toshiba laptop whenever i use Huwaei UMG1831 modem and download something iam gettkng BSOD error .


Iam atatching the dump file.


Pleas help me out in this issue.

Thanks in advance.

 

[yowanvista]

Seems like the crash has caused by Ewusbnet.sys with description USB NDIS Miniport Driver is a driver file from company Huawei Technologies Co., Ltd. I would recommend to uninstall the Drivers completely and download the latest drivers and install it.

If that does not fix it, i recommend contacting the manufacturer for a fix as this is a known issue

Unable to load image \SystemRoot\system32\DRIVERS\ewusbnet.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ewusbnet.sys
*** ERROR: Module load completed but symbols could not be loaded for ewusbnet.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800a37f7b6, fffff8800a6d48b8, fffff8800a6d4110}

Probably caused by : ewusbnet.sys ( ewusbnet+27b6 )


SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800a37f7b6, The address that the exception occurred at
Arg3: fffff8800a6d48b8, Exception Record Address
Arg4: fffff8800a6d4110, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
ewusbnet+27b6
fffff880`0a37f7b6 f6410a05        test    byte ptr [rcx+0Ah],5

EXCEPTION_RECORD:  fffff8800a6d48b8 -- (.exr 0xfffff8800a6d48b8)
ExceptionAddress: fffff8800a37f7b6 (ewusbnet+0x00000000000027b6)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000000000020a
Attempt to read from address 000000000000020a

CONTEXT:  fffff8800a6d4110 -- (.cxr 0xfffff8800a6d4110)
rax=00000000000005ea rbx=fffffa80049b5b01 rcx=0000000000000200
rdx=fffffa80049b5800 rsi=0000000000000000 rdi=fffffa80096c9000
rip=fffff8800a37f7b6 rsp=fffff8800a6d4af0 rbp=fffffa8004e86d90
 r8=fffffa80096c9100  r9=0000000000000000 r10=fffffa8003d26710
r11=0000000000000000 r12=fffffa80096c9138 r13=00000000000005dc
r14=fffffa80049b5820 r15=0000000000000001
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
ewusbnet+0x27b6:
fffff880`0a37f7b6 f6410a05        test    byte ptr [rcx+0Ah],5 ds:002b:00000000`0000020a=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000000000020a

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034b80e0
 000000000000020a 

FOLLOWUP_IP: 
ewusbnet+27b6
fffff880`0a37f7b6 f6410a05        test    byte ptr [rcx+0Ah],5

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800a37f7b6

STACK_TEXT:  
fffff880`0a6d4af0 00000000`00000000 : 00000000`00000000 fffffa80`096c9000 fffffa80`049b5b00 fffffa80`00000000 : ewusbnet+0x27b6


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  ewusbnet+27b6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ewusbnet

IMAGE_NAME:  ewusbnet.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4adef4ac

STACK_COMMAND:  .cxr 0xfffff8800a6d4110 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_ewusbnet+27b6

BUCKET_ID:  X64_0x7E_ewusbnet+27b6

Followup: MachineOwner
---------