My optical drive doesn't read DISC

[shaun166]

Hi guys, there is some seriously issue with my optical drive. When i put in any DVD inside it just have a sound "like the DISC is running" for 3 times and it stopped. I tried a lot of different disc. It doesn't read the Disc at all...

So is it my hardware problem?? ARG...

 

[DeaconFrost]

It sounds like a hardware issue. You could try to put it in another computer as a test, or look for updated firmware.

 

[Roderunner]

If the above didn't help, uninstall dvd drive in Device Manager then reboot.

 

[cyclic]

make sure the data cable is properly connected at each end too.

 

[wanchoo]

In case all of the above does not work then optical drive may have given up the ghost and packed up. In that case it may have to be replaced.

 

[shaun166]

thanks guys.. tried all the above steps it still doesn't read any dvds. I guess i have to visit Sony..

 

[Roderunner]

thanks guys.. tried all the above steps it still doesn't read any dvds. I guess i have to visit Sony..

Have you tried using a dvd/cd cleaning disk ?

 

[boohbah]

is the drive showing in "computer"

 

[wanchoo]

From the OP thread starting post I had inferred that it was showing in the Laptop.

 

[boohbah]

no mention of that in first post
, it may be that has been overlooked,
(perhaps as it was showing in device manager then it is showing in " computer")
possibly the OP could confirm that the cd/dvd drive is indeed showing to rule out that issue.

 

[shaun166]

I did clean the disk. There is a DVD drive icon in my computer just that it doesn't read any disc.

 

[cyclic]

MS Fixit util can help with these problems, if that doesn't work and as it's not an intermitant problem I think it's time to agree it's the drive itself (lens probably).

 

[A Guy]

It sounds like the laser pickup is trying to read the disc. That is the three tries you are hearing. But is not able to read. That is usually a hardware issue. If you have the OS disc (or any bootable disc), boot using that disc and see if it will boot from the optical drive. If it does, it is a software problem. If it will not boot from disc, it is likely a hardware issue. A Guy