Solved My printer sharing keeps saying the printer is offline. Help!

therealsimpsons

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I have a laptop and a desktop. I've shared a single wireless printer for years. Suddenly, I keep getting an error message whenever I try to print with the laptop. It says: "sorry the printer is offline". No, it isn't because I can print from the desktop, wirelessly.

I have tried everything I know and can't figure it out. Any ideas would be appreciated.

Both run Win 7 Home Premium.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Home Premium 64
CPU
Intel Core i5 3570K @ 3.40GHZ 3.80 GHZ
Motherboard
Gigabyte GA-B75M-HD3
Memory
16GB
Graphics Card(s)
EVGA Nvidia GeForce GTX 750Ti
Sound Card
Creative Sound Blaster Audigy FX
Monitor(s) Displays
Dell 2407WFP-HC
Screen Resolution
1920 x 1200
Hard Drives
1TB Toshiba DT01ACA100 ATA Device
PSU
Inland Silver Series ILS 500R2
Case
Thermaltake V3 Black
Cooling
some fans that are inside :)
Keyboard
ONN wireless
Mouse
Logitech wireless laser
Internet Speed
4.89 avg dl speed 3.67 avg ul speed
Antivirus
Microsoft Security Essentials
Browser
Mozilla
hi,

have you tried uninstalling the printer and start from scratch
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
hi,

have you tried uninstalling the printer and start from scratch

What a great tip! Thanks so much. :)

Actually, I searched around the internet and found up to date drivers, which I downloaded, and installed. Then I deleted the printer from the laptop and re-installed it. All is well!

:D:D
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Win 7 Home Premium 64
CPU
Intel Core i5 3570K @ 3.40GHZ 3.80 GHZ
Motherboard
Gigabyte GA-B75M-HD3
Memory
16GB
Graphics Card(s)
EVGA Nvidia GeForce GTX 750Ti
Sound Card
Creative Sound Blaster Audigy FX
Monitor(s) Displays
Dell 2407WFP-HC
Screen Resolution
1920 x 1200
Hard Drives
1TB Toshiba DT01ACA100 ATA Device
PSU
Inland Silver Series ILS 500R2
Case
Thermaltake V3 Black
Cooling
some fans that are inside :)
Keyboard
ONN wireless
Mouse
Logitech wireless laser
Internet Speed
4.89 avg dl speed 3.67 avg ul speed
Antivirus
Microsoft Security Essentials
Browser
Mozilla
Good to hear. Good job
You can mark the thread as solved.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
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