My screen turns black after the recommended intel hd graphics install

[cizaphil]

Help, I have been trying to solve this issue for some time now, the problem is that my screen turns black on startup after the microsoft recommended graphics driver installation? what do I do?

 

[Eric3742]

Is there any CD for installation on the driver.

If yes, do use the manufacturer driver file.

Most windows driver are common, "generic", and your card my not able to use generic.

Google search for the driver, especially on the manufacturer website.
This is most common, to many manufacturer to add updated drivers in the website, as this is recommended.
And they may also upload new drivers.

Windows driver may not be able to use, due to the "generic" as at the point of Windows installation.

 

[RoasterMen]

Tell us the model number of your laptop and we'll give you the right driver. Downloading that driver directly from Intel is very very wrong on Pre-Built Desktops and Laptops and as Eric said, that'll be one of the results.