My system showing dark screen after installing Kespersky antivirus

vasnate

New member
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2:08 AM
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3
Urgent Assistance!!!!!!!!!!!!!!!!!!!
I installed an antivirus kespersky trial version on my window 7 system. Consequently it started running slowly. I restarted it but till this moment I can't access my files and folders. It no longer opens. It shows a black background screen. I tried to delete/unintal the software from save mold but could not. Unfortunately too, there's no restore point or backup for my system. I tried the recovery but it was not runing
I don't want to format y system yet.

How do I get out of these?
 

My Computer My Computer

At a glance

643202 gb
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
64
CPU
320
Memory
2 gb
Urgent Assistance!!!!!!!!!!!!!!!!!!!
I installed an antivirus kespersky trial version on my window 7 system. Consequently it started running slowly. I restarted it but till this moment I can't access my files and folders. It no longer opens. It shows a black background screen. I tried to delete/unintal the software from save mold but could not. Unfortunately too, there's no restore point or backup for my system. I tried the recovery but it was not runing
I don't want to format y system yet.

How do I get out of these?

I believe you installed a product from Kaspersky. If so, you can visit the following link for instructions on how to uninstall their software;

Service article
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i5 quad processor16 GBRadeon HD 5770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
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