My VX-7000 camera not working with Win 7 - Help

[mystiky]

I am running Windows 7 Ultimate - 64bit version.
My video camera is Microsoft VX-7000.
My Lifecam software is Windows 7 64bit compatible, release 3.0

My Lifecam software installed without problems but when I double-click on the LifeCam software, I get an BLANK screen with a message that states "no camera connected".

However, when I run/use Skype (latest version 4.1.0.179), the camera works without problems, which confirms that the camera is OKAY.

I have checked Microsoft Support and found article KB933311 titled "No camera connected" error message, and the video preview is blank when you start the LifeCam software: http://support.microsoft.com/kb/933311


but none of those issues effect me, nor did it solve anything.


So, what is happening? Any ideas?

 

[TaraSWinTeam]

Have you checked the drivers, are they all up to date? http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

Cheers,
Tara

 

[mystiky]

Have you checked the drivers, are they all up to date? Windows 7 Compatibility Center home

Cheers,
Tara

Hi Tara,

I would assume so, as I did a clean install of Windows 7 and installed the full software of LifeCam 3.0, which is supposed to be Win 7 compatible.

 

[TaraSWinTeam]

Drivers are not automatically set up with a clean install of an OS, check for updates here: http://www.microsoft.com/windows/com...s/default.aspx.

Tara
Windows Outreach Team

 

[mystiky]

Drivers are not automatically set up with a clean install of an OS, check for updates here: http://www.microsoft.com/windows/com...s/default.aspx.

Tara
Windows Outreach Team

Of course I installed the software, as written in my original posting. I installed Lifecam 3.0, for the the camera (VX-7000), which is a Microsoft Product.

And yes, it's Windows 7 compatible:

http://www.microsoft.com/windows/com...7000&os=64-bit

That's why I am puzzled! Still no resolution.