nano transmitter for mouse stopped working

jawzforlife

New member
Local time
12:37 PM
Messages
47
Location
Minnesota
I have a microsoft wireless mobile mouse 6000

Been working fine all year. Most recently I had it in my netbook. I got a pop up that said the UDB device was not recognized. I tried to reinstall the microsoft intellipoint mouse software again but that didn't fix it.

I then tried it in my other laptop which it has working in the past, and when i plugged in the receiver it the computer said it was an unrecognizable device.

So now I cant use the mouse.

Any other things I should look at. Is there some kind of warranty from microsoft?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel i7 860 2.8GHzG.SKILL Ripjaws DDR3 1600, 8gbGIGABYTE (GV-R455D3-512I)
OS
Windows 7 Home Premium x64
CPU
Intel i7 860 2.8GHz
Motherboard
MSI (P-55-GD65)
Memory
G.SKILL Ripjaws DDR3 1600, 8gb
Graphics Card(s)
GIGABYTE (GV-R455D3-512I)
Monitor(s) Displays
DELL 20.1" LCD
Screen Resolution
1680 x 1050
Hard Drives
WD 500gb 7200rpm
PSU
OCZ 700watt (OCZ700SXS)
Case
XCLIO (Godspeed Two Advanced)
Cooling
COOLMASTER (Hyper 212+)
Keyboard
microsoft comfort 5000
Mouse
microsoft comfort 5000
Internet Speed
DSL
Other Info
LAPTOP:
HP Pavilion dv4-2164us
Windows 7 Home Premium 64-bit
Intel i3-330m
4gb ram /

NETBOOK:
HP Mini 110-3130nr
Are you sure that it's the software from Software Downloads: Wireless Mobile Mouse 6000

The 'Start Here' guide reads:
To view Help on the PC: Start > All Programs > Microsoft Mouse > Mouse Help

The Microsoft Product Guide adds:
For up-to-date help about using or troubleshooting your device, go to the Microsoft Help and Support Web sit at Microsoft Support

Would it be OK if I left the mouse on all day and night?
 
Well lets start off with something simple. Install new batteries.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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