Need Some Serious Help

amfmeister

New member
Local time
9:41 PM
Messages
1
Good day, everyone!

I don't exactly know what is the problem of my computer right now so I hope you guys can help me.

1. Files in the desktop are gone. Only 2 empty folder remains including Computer and Recycle Bin and the user folder
2. The icons in my taskbar become unknown files and something pops up saying "Can't open this item" "It might have been moved, renamed or deleted. Do you want to remove this item?
3. Drive G: files are working but some are unknown files (e.g. VLC file becomes .bin file, Microsoft Office Files becomes unknown and it says that my Microsoft Office Plus cannot be located)

4. I scanned my computer thrice already using ESET, Avast and Malwarebytes. Viruses are deleted already.
Still my files are missing.

Anyone can help me? thanks in advance!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate
CPU
64-bit Operating System
Memory
4 gb RAM
Hard Drives
C: E: D: F: G:
Antivirus
ESET 8 / AVAST
Browser
Google Chrome
Hello and welcome to the seven forum. Can you open in safe mode if so does it do it there also.

1. Are you sure there are no virus's or Trojans left inside your system.

2. When did this problem start and what were you doing a the time if you remember.

To make sure download the free version of this and run a full scan, don't do anything until the scan is complete.
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64-Bit SP1
CPU
Intel Core i7 2600
Motherboard
Lenovo
Memory
8.00 GB Dual-Channel DDR3
Graphics Card(s)
1024MB GeForce GT 420
Sound Card
Intergrated Realtex ALC888S
Monitor(s) Displays
LG W40 series Widescreen
Screen Resolution
1920 by 1080 widescreen
Hard Drives
932GB Hitachi HDS TB
External drive 640 GB also
PSU
300W
Case
Tower
Cooling
yes came installed
Keyboard
Lenovo
Mouse
Laser wirless 5000
Antivirus
MBAM / Superantispyware pro paid for.
Browser
Google /
Other Info
PLDS DVD-RW DH16ABSH
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