Need some serious help please!

[Josh123476]

Hello there.

I have a awful situation going on on my second PC. I clicked on a file by accident in my downloads folder from years ago and the screen went withe with nothing on it except my mouse cursor (which I can move). It is not frozen because I can still hear stuff like dvd's playing in the background if I put them in.

So this happens everytime now when I start my computer. I did attempt to start up in standard safe mode in order to do a system restore, but it just automatically restarts my PC for some reason so I can't even do that.

However, the other two safe modes work but I don't know anything about computers to try and fix it from there. To make matters worse, I don't have a windows disk as it is a second hand PC and quite old (only used for browsing the internet and watching videos) and all other options I found on the internet I can't do as I cannot access either safe mode or 'normal' mode.

Can this even be fixed? Can someone help please? Thanks in advance

 

[ThrashZone]

Hi and welcome to SevenForums,
Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Other advanced methods,

http://www.sevenforums.com/tutorials/69585-safe-mode.html

Advanced startup options (including safe mode) - Windows Help

 

[GokAy]

Wondering, is it a black screen with mouse or your desktop background with mouse?

 

[Josh123476]

Okay so I tried all those methods you suggested twice and now it restarts when I load safe mode and with networking so I can't even use those.

And no its a white screen I get if I boot up normally.

 

[GokAy]

Did you try a clean startup? http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Do you get Context Menu if you right click?

 

[Josh123476]

I can't get on to do a clean startup. And no it doesn't

 

[GokAy]

Try loading Last Known Good Configuration in F8 menu.

If not, see http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html for what you can do.

 

[ThrashZone]

Hi,
So you tried this as well ?
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

 

[Josh123476]

Yep. Tried both of your suggestions. They both didn't work. I think its beyond repair at this point