Solved Network drive crashes explorer

[Devux]

So I have a user, with a network drive mapped as P: and when he opens My Computer and double-clicks the P drive it takes anywhere between 2 - 3 minutes to load. End users, being impatient, click on it to the point of it "not responding" and crashing explorer.
Thing of it is, I created a shortcut on his desktop to the location of the files where is P: drive maps to, and there is no delay when he uses the shortcut, just the network drive. So for the time being the shortcut will work as a bandage, but I'd like to know what the root problem is and how to permanently fix it.

 

[brady]

event log errors simply relating to explorer crashes? or are there other system/security/applicational errors?

 

[Devux]

Actually there aren't any errors in the event log at the time of this taking place. I did find an interesting work-around that seems to be working for the time being. I remapped the network drive using the IP rather than the name of the machine where the files are being accessed. Probably means there is something wrong with DNS somewhere.

 

[brady]

is this the only user having to remap to the IP? DNS problems generally don't simply affect 1 user.

 

[Devux]

is this the only user having to remap to the IP? DNS problems generally don't simply affect 1 user.

Yeah, he's the only one. Tried flushing the DNS on his machine, didn't help.