Network Location Stuck In Public Mode

[UKMedia]

No probs Baron, I wasn't clear in my terminology.

Expand the the Networks Adapters group within Device Manager and select 'Uninstall' and then ensure 'Delete the driver software for this device' is selected in the following dialogue.

Once this has completed, please select 'Scan for hardware changes' under the 'Action' menu.

Regards
UKMedia

 

[Xeno Morph]

Ok, I see that now. I was just confused. Uninstalling is deleting the driver. So after uninstalling/deleting driver/drivers, my attempt at installing the the new drivers was unsuccessful. I keep getting this error message, stating computer doesn't meet system requirements. The pc is an HPE-500y that I upgraded a few years ago with nVidia 450GTS graphics card and X-FI Titanium audio card. I don't understand why I'm getting this error message. I'll go back to the HP site this evening and double check that I d/l the correct drivers. I'm posting from my other pc for now.

Baron

 

[ICIT2LOL]

Now that board Baron does it come with one of those little screw on wireless adaptor modules - my Z77 board came with one - don't use it but it did require a secondary driver.

Now the network adaptor you nee is this one Motherboards - M5A99X EVO - ASUS

Tell me if I have back about face and I cannot find that particular driver on the Realtek site either

 

[UKMedia]

Ok, I see that now. I was just confused. Uninstalling is deleting the driver. So after uninstalling/deleting driver/drivers, my attempt at installing the the new drivers was unsuccessful. I keep getting this error message, stating computer doesn't meet system requirements. The pc is an HPE-500y that I upgraded a few years ago with nVidia 450GTS graphics card and X-FI Titanium audio card. I don't understand why I'm getting this error message. I'll go back to the HP site this evening and double check that I d/l the correct drivers. I'm posting from my other pc for now.

Baron

Hi Baron

Have you tried to Scan for Hardware changes and allow auto search?

Regards
UKMedia

 

[ICIT2LOL]

To save ploughing back have you opened Device Manager as well any yellow triangles?

To se what you have installed try this

Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Goon opening out further until you get to the device itself. click on it and itwill highlight. In the right hand window there will be a very detaileddescription of that device as in brand, speeds model number etc etc These arevery detailed and are just what is needed for searching for drivers etc.

Seemy pic for an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.

 

[Xeno Morph]

Ok, so I double checked to be sure I d/l the correct drivers, which I did, but I d/l them again in case the package got corrupted during the first d/l. I get the same error message during install process.

Device Manager screenshot taken before I removed drivers. No yellow triangles. When I scanned for hardware changes, it reinstalled old drivers, plus I got this MS Virtual Wi-Fi Miniport Adapter, which I have to assume is for my new cell phone. Last time I had a cell phone the screens weren't color yet. Now that I'm thinking about it, it occurs to me that the issue I'm having, (stuck in public mode) happened around the same time I got my cell phone.:huh: Could it be that this might have something to do with issue?
I'll check out that software link. Thanks guys.

Baron

 

[Xeno Morph]

@ICit2lol

Now the network adaptor you nee is this one Motherboards - M5A99X EVO - ASUS

That MB is in my custom built system. The one we've been talking about is HP Pavlion Elite HPE-500y. It Has Foxxcon MB.

Baron

 

[Xeno Morph]

I was thinking last night that we have been focusing all our attention on one individual pc, when in fact every pc/laptop on this network is experiencing the same issue. My custom system, my laptop, the system I am presently on, and 2 other pc's in different rooms in the house, are all stuck in "Public Mode". If one gets stuck in "Public Mode", how is it that every other pc on network has the same issue? Doesn't make sense. Could one network setting on a pc effect the network settings on other pc's on the network? One would have to set each pc on the network to "Public Mode" individually. Right?:huh: :banghead::banghead::banghead::banghead:

Baron

 

[ICIT2LOL]

@ICit2lol

Now the network adaptor you nee is this one Motherboards - M5A99X EVO - ASUS

That MB is in my custom built system. The one we've been talking about is HP Pavlion Elite HPE-500y. It Has Foxxcon MB.

Baron

Oops sorry mate I get a bit confused sometimes as I head for the specs if I come in late on the thread or have not been on too many threads at once or return late any case - sorry.

Now networking problems are always but always nightmares to me (and a lot of others I guess) and I on the whole like to have the offending machine in my hot little hands when working on them.

Now if every machine is stuck on Public I am wondering if it is a modem / router issue?? Again a very convoluted device to work with for me and I am reckoning that 2XG is the member who could fix this as she is up there with networking.

If you like I could drop her a PM and ask her to take a look at this??

 

[Xeno Morph]

@ICit2lol,

Oops sorry mate I get a bit confused sometimes...

Hey, no worries. I've been confused ever since this problem started. I'm not as patient with myself as I used to be, so I'm at the point now where I start throwing things.

If you like I could drop her a PM and ask her to take a look at this??

Getting a fresh perspective on this would be outstanding! Thanks again for your input.

Baron

 

[ICIT2LOL]

ok mate I will PM her and see what she can take a look and see. I will be very surprised if she cannot work it out.
John

 

[2xg]

Hi Xeno,

I've been called to jump in, if you don't mind of course. Although, can't promise that I'll be able to provide great results but definitely will work hard on resolving your issue.

Was there any changes in your network? i.e. New router or modem?

I've noticed that your DNS servers are: 192.168.1.1 and 192.168.0.1 - coming from your Westell Modem and Linksys according from the ipconfig/all output that you've posted.

Verizon requires changing the Modem into a Bridge mode when connecting a 3rd party router. Can you please verify your current setup? Changing your Westell 6100 modem to Bridge Mode | Highspeed Internet | Residential Support | Verizon

A test - Please manually assign the DNS in either your LAN or WLAN settings of one computer for now, use 192.168.0.1, see if you can change the Public network.
How to Assign a Static IP Address in Windows 7, 8, XP, or Vista
It should look similar to the image below.

Another update of your progress will be appreciated.

 

[Xeno Morph]

Ok, awesome! Thanks for taking the time to take a look at what is becoming my nightmare.

Was there any changes in your network? i.e. New router or modem?

No new hardware. Last thing I replaced was the router, 2, maybe 3 years ago.

Verizon requires changing the Modem into a Bridge mode when connecting a 3rd party router. Can you please verify your current setup? Changing your Westell 6100 modem to Bridge Mode | Highspeed Internet | Residential Support | Verizon

I'll get back to you tomorrow on the modem with some screen shots of the settings.

A test - Please manually assign the DNS in either your LAN or WLAN settings of one computer for now, use 192.168.0.1, see if you can change the Public network.
How to Assign a Static IP Address in Windows 7, 8, XP, or Vista
It should look similar to the image below.

I'll also have an answer for this tomorrow.

Thank you again for your help.

Baron

 

[2xg]

No worries, we'll be on stand by.

 

[Xeno Morph]

Verizon requires changing the Modem into a Bridge mode when connecting a 3rd party router. Can you please verify your current setup?

Ok, not sure but I think this is what you wanted to see...

A test - Please manually assign the DNS in either your LAN or WLAN settings of one computer for now, use 192.168.0.1, see if you can change the Public network.

Unfortunately, I couldn't get it out of "Public Mode" after the change. That's assuming I followed instructions correctly. (see bottom image) Should I change setting back the way it was? Thanks again.

Baron

 

[2xg]

Thanks for the images provided.

Can you please try to access your Modem and Router by using the Gateway IP?
http://192.168.1.1

http://192.168.0.1

Please leave the configuration as is from your Modem/Router but change the DNS back to Obtain DNS automatically.

Also, click on the Start button and type cmd, up to the top right right on the cmd and run as an Administrator.
How to run the dos command prompt (cmd.exe) as an administrator

Lets ping the 2 Gateway IPs from the command prompt, type: ping 192.168.1.1, when it's done type ping 192.168.0.1, please post the results.

Should I change setting back the way it was? Thanks again

 

[Xeno Morph]

Can you please try to access your Modem and Router by using the Gateway IP?
http://192.168.1.1

http://192.168.0.1

Do you mean from my browser? If so...
192.168.1.1 gets me access to modem.
192.168.0.1 is a different story. Asks for username and password. Tried default admin for user and password for password. No luck.
If you meant something else could you be more specific. Sorry but I'm not very knowledgeable when it comes to networking and the terminology.

Please leave the configuration as is from your Modem/Router but change the DNS back to Obtain DNS automatically.

OK.

I'll post the ping results tomorrow.

Thank you again. I very much appreciate you taking time to help me with this.

Baron

 

[2xg]

You did good Xeno.

So that it will be easier for us to further look into issue (I know...I know...it's taking ages.... ), I have posted a snip of your ipconfig/all output.

192.168.1.1 gets me access to modem. << Modem's IP Address
192.168.0.1 is a different story. << Router's IP Address

Please verify your current setup and if the Ethernet cables are plugged in to the right ports.
http://www.ehow.com/how_8386908_connect-verizon-westell-6100g-modem.html

Test your connection after and try accessing the router's IP address again: http://192.168.0.1.
Try the default Login User name: admin
Password: none or blank or admin

If the issue persist, please do a Power Cycle.

If you can't still access the router's IP address after the Power Cycle process, you'll have to reset your router (not the Westell Modem) to the factory default setting. Here's How.

Verizon Support site has some very helpful guides on how to add/setup your third party router.
http://www.verizon.com/Support/Resi...ed/networking/setup/questionsthree/123887.htm

 

[Xeno Morph]

Ok. Quick update.
I managed to access the 192.168.0.1 (router) through the Cisco Router program I installed when I first got the router a couple of years ago. Anyway, this wasn't deliberate. I just got lucky and found Password info. So I think this is what you wanted to see... I hope. Still need to do the ping test yet. Likely tonight. I sincerely appreciate your help. I feel as though I have some direction now, thanks to ICit2lol for sending you my way.

Baron

 

[2xg]

Good job Xeno!

Please don't forget to ping the router's IP address, it is very important. Also, what type of network security do you have in placed? WEP, WPA or WPA2?

Can you do a Power Cycle and see if there's an improvement?
How to Power Cycle Your Broadband Devices | Tech Support Forum

If power cycle didn't help...... have you by any chance try deleting your network setup then re-create and choose the location type that you wish?

1. Open the Network and Sharing Center by clicking Start, type Network and Sharing Center and press Enter
2. Below where it says View your active networks, click on the picture (Globe, Building, Bench, House...ect)
3. Move the Set Network Properties window out of the way, but leave it open. (You'll need it in a minute, but at a time when it's otherwise inaccessible.)
4. Back on the Network and Sharing Center page, click the Change adapter settings link (in the left pane).
5. In the Network Connections window, highlight the network adapter through which you get your Internet.
6. Click the Disable this network device button above. Wait a couple of seconds for the connection to reflect the change by turning grey.
7. Return to the Set Network Location window you opened in step #2, and click the Merge or delete network locations link at the bottom.
8. Highlight the entries you wish to remove and then click Delete. (If there's more than one, you can delete them all)
9. When you're done, close the Merge or Delete Network Locations window and then close the Set Network Properties window.
10. Return to the Network Connections window, and with the disabled network adapter still highlighted from step #5, click the Enable this network device button
11. After a 10-15 second delay, your Internet should now be working again.

ICit2lol is cool!