Solved Networking Adapter Gone Bad?

enxio27

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I'm putting this in this forum instead of in Networking because I suspect it's a hardware issue.

I recently started having what I thought were issues with a (relatively new) SATA hard drive. I bought a new hard drive to replace it, but didn't have time to mess with it for a little while (I have another computer to use, so it wasn't time critical). A few days ago, I decided to get busy with that hard drive replacement, and lo and behold, the hard drive is fine, but there is no networking at all (neither wired nor wireless). The Ethernet, at least, was working just fine the last time I used the computer. I tried reinstalling the driver, and it says it can't find an adapter. IPCONFIG seems to agree. In addition, now the system suddenly doesn't seem to recognize my DVD-ROM drive (it did a few days ago, before it started recognizing the hard drive again).

What else can I do to troubleshoot this? I'm starting to wonder whether the motherboard itself is the issue. It's a Gigabyte GA-MA74GM-S2, a little long in the tooth, but still adequate for my needs, technology-wise.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ProBook
OS
Win7 Professional 64-bit SP1
CPU
AMD A10-8700P Radeon R6
Memory
16 GiB
Have you tried reseting the bios or checking for bios update
 

My Computer My Computer

Computer type
PC/Desktop
OS
win 8 32 bit
Have you tried reseting the bios or checking for bios update
There is a slightly newer bios (a few months after the one I have), but not sure what difference this would make. Everything was working fine until it appeared the hard drive was going bad. At that point, I shut it down and walked away until a few days ago when I was preparing to install the replacement hard drive.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ProBook
OS
Win7 Professional 64-bit SP1
CPU
AMD A10-8700P Radeon R6
Memory
16 GiB
No other troubleshooting ideas? What could cause the onboard networking adapter not to be found, when it was working just fine until now? No changes (hardware or software) have been made to the system at all since that time.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ProBook
OS
Win7 Professional 64-bit SP1
CPU
AMD A10-8700P Radeon R6
Memory
16 GiB
Try replacing your CMOS battery. A bad CMOS battery can cause motherboard issues.

If that doesn't do it, get an Ethernet card. Here's one for $11.50 on Amazon.com:

https://www.amazon.com/Rosewill-100...&qid=1505926910&sr=1-4&keywords=ethernet+card

As for your DVD drive, try plugging it into a different SATA port, or try using a different SATA cable. And try using a different SATA power connector.

If you have a couple of good SATA ports, and if you get a network card and a new CMOS battery, maybe you can get a couple more years out of your motherboard.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
I've had several onboard NICs fail over the years, simple matter to replace with either a card or USB dongle.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built desktop, Dell G15 5511 Gaming laptop,MS Surface Pro 7 tablet
OS
W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
CPU
3.7Ghz 8700K i7, i7-11800H, i7-1065G7
Motherboard
ASUS TUF Z370-Pro Gaming in desktop
Memory
16G desktop, 16G laptop, 4G tablet
Graphics Card(s)
AMD Radeon RX580, RTX 3060, Intel Iris Plus
Sound Card
High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Samsung U32J59 32" (2x), 15.6", 12"
Screen Resolution
3840x2160, 3840x2160, 1920x1080, 2160x1440
Hard Drives
500G SSD for OS; 2T, 10T & 15T HDDs for Data on Desktop, 1TB SSD laptop, 128G SSD tablet.
PSU
Corsair CX 750M
Case
Antec 100
Cooling
CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft Pro IntelliMouse
Internet Speed
400M down 8M up
Antivirus
Windows Defender
Browser
FireFox
Other Info
Built my first computer (8Mhz 8088cpu, 640K RAM, 20MB HDD, 2 360K floppy drives) in 1985 and have been building them for myself, relatives and friends ever since.
The error message I get when I try to reinstall the driver is this: "The Realtek Network Controller was not found. If deep sleep mode is enabled Please plug the cable." I did a search on that error message and tried everything that was suggested, all to no avail. I finally gave up and went to Fry's and bought a LAN card. Not the solution I was hoping for, but it's working now. I did go into the card's settings after I installed it and turned off the sleep mode so that this won't happen again.

As for the optical drive, that turned out to be operator error. I forgot that I had unplugged the power cable from the drive while I was getting ready to swap out hard drives.

The best news is that the hard drive I thought was dead (which was what started all of this mess) is fine. My computer and I are now happy campers. Thank you to everyone who tried to help!
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ProBook
OS
Win7 Professional 64-bit SP1
CPU
AMD A10-8700P Radeon R6
Memory
16 GiB
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