New build, Frezeing randomly, Cache Hierarchy Error.

[Hardkoure]

Well i just recently built a new computer, i have replaced the MOBO and still have this problem.

I keep randomly freezing. it could take 4 mins, it could take 6 HRS, i can run games fine and is triggered when i do absolutely nothing to trigger it. No BSOD, no errors in event viewer pre-crash. Ran memtest on my sticks, it came back no errors on 6 passes each stick.

It works fine in safe mode and in BIOS, no freezes there.

My event viewer gives me this error every 5 minutes:

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor ID: 4
___________________________

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor ID: 5
_________________________

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor ID: 2
_________________________

ID 4 and ID 5 happen at the same time. ID 2 is rare.

I am NOT over clocked.

Could this be a hardware issue?

my voltage is

5.0 - 5v, 12.149 - v12, and 3.336 - 3.3v

CPU Temps 34-42

MB temp 34-37

I have tried 2 different windows CDs.

Could it be a PSU problem?

What puzzles me is if it is hardware why can i run safe mode with no freezes.

 

[zigzag3143]

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

 

[Solarstarshines]

almost looks like one of your cores is dying or isnt able to keep up

Might be a bad chip

Also look into Bios to see what is going on with the cpu if certain states are turned on like turbo core etc

Did you build this yourself or someone else maybe even retailer?

 

[Hardkoure]

it is a build i made my self. everything is still under warranty. i have disabled C&Q and Other power saving functions and i seem to be doing ok. but it could just be under a slow lock up spell right now. im still getting th errors.

I have attached the logs. it seems the errors are happening less frequently. Perhaps a cpu or a PSU problem?

 

[Hardkoure]

It just froze again. Event veiwer still giving same errors. I had enough time to run a quick Prime95. Came back no errors.

Was able to stay on it for about 1 HR

 

[Hardkoure]

Still having the same problem? any suggestions?

 

[writhziden]

Do some hardware checking:

• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing a CPU stress test using IntelBurnTest

 

[Hardkoure]

Do some hardware checking:

• Monitor temperatures during the following tests.
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  
  

  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
  • Follow the steps for doing a CPU stress test using IntelBurnTest

Cool, but how do i run these tests if i cant keep my computer on long enough.

 

[writhziden]

Hiren's boot CD includes prime95 and some other tests that you can run in an XP environment instead of Windows 7 if Windows 7 will not run stable.

Ultimate Boot CD has some good diagnostic utilities, as well, and many of them run in a Linux or DOS environment.

Video Memory Stress Test can test your video memory. It is also part of Hiren's Boot CD.

 

[NightAngel]

I know this is a really old thread but was wondering if OP ever figured out the problem.

I got this same error while playing Star Wars The Old Republic. Really hoping is is a small overheating issue that some new paste and heatsink cleaning will fix. My 6-core AMD is under 2 years old

 

[Hardkoure]

Yes i did, it was my PSU, it was not strong enough, and just to be sure i replaced the ram. been running perfectly for 6 months =] *knock on wood.*