New components, random BSOD and reboots

[Batlan]

Hello.

I've been trying to google my problem and now I think it is time to let people with more experience to look at what might be wrong with my computer.

Actual problem is that I've been having quite random blue screens, reboots and even complete system hangings for past few weeks, after I installed some new components.

In my profile you can see most of what's in my current setup, but I have to point out that RAM, PSU and CPU are brand new. I also have new graphics card, Club3D HD 6790 Coolstream Edition.

I returned my 6790 after I first began having problems, as putting my 4850 back seemed to fix the problem.

BSODs, reboots and hangs mostly happen while playing games, but couple times I've encountered them while just browsing internet.

Also I bought a new mouse, G400 (previously had G9) due old mouse had its cord going bad, it kept disconnecting randomly when moving.

Here is a screenshot of my latest bluescreen:

imgur: the simple image sharer

I also added minidump from the same bluescreen as attachment.

Lastly here is some info from eventviewer, critical section:


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-07-19T15:17:34.980021800Z

EventRecordID 10717

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer ArtoV-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 10
BugcheckParameter1 0xfffffa7fffd02fe0
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff80002cbbede
SleepInProgress false
PowerButtonTimestamp 0

I hope there is enough info for you to pinpoint where my problem might be. I

I've ran memtest for few passes, chkdsk and defragmented my drives, and even tried to reinstall windows, but problem still seems to occur sooner or later.

Appreciate any help and hoping to find a solution.

 

[HonorGamer]

First off,

Do a full scan of your system using: Microsoft Security Essentials - Free Antivirus for Windows

Afterwards: Malwarebytes : Free anti-malware download

If nothing pops up for both of those,

try: http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

 

[Batlan]

First off,

Do a full scan of your system using: Microsoft Security Essentials - Free Antivirus for Windows

Afterwards: Malwarebytes : Free anti-malware download

If nothing pops up for both of those,

try: http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

Cheers.

I've been aiming to keep my computer clean (even with CCleaner) regularly but I'm willing to co-operate with everything suggested here.

Scans with Malwarebytes antimalware and MS Security Essentials came up clean, currently working on windows defender.

 

[Batlan]

Windows Defender didn't detect anything.

Looking forward to hear more suggestions or advices.

 

[HonorGamer]

Give this a go:

System File Checker: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Chkdsk: http://www.sevenforums.com/tutorials/433-disk-check.html

 

[writhziden]

After finishing with HonorGamer's very helpful steps:

ASACPI.sys Sun Mar 27 20:30:36 [B][COLOR="Red"]2005[/COLOR][/B] (42476C4C)

Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:

1. Going to the Asus motherboard support site
   When you reach the website:
2. Scroll down the page and click Utilities
3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
5. Download and install the driver.
6. After installation is complete, verify that it installed correctly.
   • Click Start Menu
   • Click My Computer
   • Go to C:\WIndows\System32\drivers\
   • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

 

[Batlan]

After finishing with HonorGamer's very helpful steps:

ASACPI.sys Sun Mar 27 20:30:36 [B][COLOR="Red"]2005[/COLOR][/B] (42476C4C)

Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:

1. Going to the Asus motherboard support site
   When you reach the website:
2. Scroll down the page and click Utilities
3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
5. Download and install the driver.
6. After installation is complete, verify that it installed correctly.
   • Click Start Menu
   • Click My Computer
   • Go to C:\WIndows\System32\drivers\
   • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

Thank you Writhziden. Currently I am at lan-party, and oddly I haven´t had any bsods, reboots or hangings here as of now (since friday evening 20th July). But then again I haven't really been "stressing" out my system while at lan.

I did update ASACPI.SYS as you instructed and from checking properties it says modified 2009, so guessing this is ok.

As of now I can't really troubleshoot this problem until I get to my appartment, approximately next monday.

Would like to keep this topic open for now though, will post updates asap.

 

[Batlan]

Just an update.

At lan-party for 4 days of more or less straightforward gaming no problems occurred and now I'm back home and haven't had any problems so far.

Would like to keep this topic open for couple more days, as I think my computer might just needed a change of scenery, apart from updating ASACPI.sys as Writhziden suggested

 

[Batlan]

Hello.

Today I've been having quite a rush with recent events.

First of all I didn't have any problems with my computer yesterday, but this morning after I booted and checked couple youtube videos, my computer just shut down (seen it happen before) but after that it wouldn't boot up. It powered on, all fans running though.

Anyway soon after I got a call about my 6790 ati being available after I RMA'd it, however I was given HD 7770 instead and for reasons I can't really comprehend. Oh well I suppose its a bit better than 6790 anyway so I went back to my appartment and just plugged it in. I wasn't sure if my computer would boot properly, but for my surprise it did.

So I got to my desktop, used driver sweeper to clear my old video drivers and began installing the ones for 7770. "Snap, crakle, pop!" and I saw flames coming out from that freshly unpacked 7770!

"Lucky me" I was thinking and of course I returned it right away, had a share of sympathy from the store clerk I had been doing business with and went back home.

I decided to plug back in my old 4850 still afraid something else had fried up but yet again my system booted up, not without problems though.

During the first boot right after putting back my old gfx card I encountered this BSOD:

imgur: the simple image sharer (sorry for bad quality)

After that BSOD I rebooted my computer again and saw this:

imgur: the simple image sharer

I pressed F2 to load default values and for now my computer has been running more or less stable for few hours again.

I added two new (i think) minidumps as attachment, date modified states they are both created or edited today 24th July.

 

[HonorGamer]

Seems to be showing Memory Corruption, please run a http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

dtsoftbus01.sys Fri Jan 13 07:45:46 2012 (4F10358A)

This driver is related to Daemon Tools(or Alcohol 120%). Please uninstall ALL DT programs from your computer as these are known to cause problems.

 

[Batlan]

Hey Honorgamer.

I uninstalled Daemon tools as you instructed. I've also ran memtest86+ before I made this topic for few hours without it giving any errors.

I will try again with a single RAM installed as I did it before with both equipped (even with my old RAM).

 

[HonorGamer]

Make sure you try it with each stick of RAM.

-Justin

 

[Batlan]

Just a little update.

Powered on my computer in the morning and it gave bluescreen during boot, before I got to windows screens.

Tried to reboot but it wouldn't anymore, just black screen and PC on, fans running etc.

I took out my 2nd memory stick and it booted fine after, so guess it is indeed memory related problem I've been having.

I will run memtest on both sticks and report back.

 

[HonorGamer]

Sounds good! Please keep us updated!

-Justin

 

[Batlan]

I ran memtest86+ for both my ram sticks about 4 hours each, 4 passes and didn't encounter any errors according to memtest.

I'm starting to think that my memoryslots on motherboard have gone bad, or atleast the second one in first row.

Guess I will try again with both sticks installed and see if bluescreens keep happening, then try with just a single stick.

 

[Batlan]

My computer seems to be working somewhat stable with only one RAM when its installed in the first slot.

I did however manage to use my computer for few hours when I once again put the second RAM, but my computer got BSOD once again while having a game idle for some time.

Then I pulled out the RAM in the first slot (leaving the other in second) and when restarting I ended up in boot loop, automatic restarts before desktop would appear.

I swapped that RAM from the second slot to the first one and now it seems to be working again.

Reckon I should start looking for a new motherboard, or is there anything else that might cause this?

I added yet another minidump file and a screenshot of latest BSOD.

imgur: the simple image sharer

So what do you think? Anything new you discovered from either minidump or screenshot?

 

[HonorGamer]

Well as your troubleshooting proved, 1 slot is bad. You only have 2 slots for RAM?

Run these:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

After:
http://www.sevenforums.com/tutorials/433-disk-check.html

As it is showing a driver issue still. But you may of solved part of the problem!

-Justin

 

[Batlan]

Nah...I have four Dimm slots on my mobo and I guess I had a major brainfart not realizing to put both RAMs in the other color coded pair

I am running sfc /scannow currently and will do chkdisk for all my drives after, and see if my computer stays stable.

Just relieved to know what was causing those problems, but lets knock on wood for now, can't be sure just yet

 

[Batlan]

Well it seemed to run well, until again this morning when I powered up my computer I began having errors with both RAMs installed. First freeze during boot and then bluescreen after reaching desktop.

Sfc /scannow didn't find any problems but still have to run chkdisk.

Minidump and new screenshot provided, the bsod seems to be a bit different every time but I wouldn't know.

http://i.imgur.com/ntjDW.jpg

 

[Batlan]

Chkdisk came clean with all my drives.

What's odd is that again I have both of my ram installed in blue slots (one of them was the one that wouldn't work even with a single ram) and my computer seems to be running fine for now, but I know I can expect a BSOD or freeze to happen soon.