New install, stuck on "Preparing your desktop...", disabled services

North Antri

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New install, stuck on "Preparing your desktop...", disabled services

I just installed Windows 7 on my desktop and whenever the login screen appears and I login, I see "Welcome" for about two seconds then "Preparing your desktop..". The icon beside "Preparing your desktop..." spins for about a second then it freezes, and remains frozen. I've left it for 10 minutes and nothing, the icon hasn't started spinning again and I see no desktop.

I've already booted into safe mode and made sure all services were disabled except Microsoft's.

My video card is a GT320.

What can I do?
 

My Computer My Computer

At a glance

Windows 7 UltimateWindforce NVIDIA GTX 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate
Graphics Card(s)
Windforce NVIDIA GTX 760
Screen Resolution
1920x1080
PSU
Corsair RM750
Case
NXZT H440
Cooling
Cooler Master Hyper 212 Evo
Mouse
Generic wireless Dell mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox
Which user account did you use in safe mode? As this is a new installation, try going into safemode again, creating a new user account. If the new account works just delete the old one.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core2 Quad Q8300 2.5GhzKingston HyperX 4x1GB DDR2 1066MhzAsus/Nvidia 9500GT 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Quad Q8300 2.5Ghz
Motherboard
Asus P5QD Turbo
Memory
Kingston HyperX 4x1GB DDR2 1066Mhz
Graphics Card(s)
Asus/Nvidia 9500GT 1GB
Sound Card
On-Board HD
Monitor(s) Displays
22" Widescreen TFT
Screen Resolution
1920x1080
Hard Drives
2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0
1x 1tb hybrid (8gb ssd)
PSU
650w
Case
ATX
Cooling
140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU
Keyboard
Plastic one
Mouse
Plastic one
Internet Speed
4Mbps
Other Info
Laptop: HP Elitebook 2560p
i5 @2.7Ghz 4GB DDR3
Which user account did you use in safe mode? As this is a new installation, try going into safemode again, creating a new user account. If the new account works just delete the old one.

Thanks for your reply. I had tried that, however the same thing happened.

I'm thinking it's a driver issue. I rolled back the driver and downloaded Nvidia's latest for Windows 7 and my card, but was greeted with a black screen instead of a login window.
 

My Computer My Computer

At a glance

Windows 7 UltimateWindforce NVIDIA GTX 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate
Graphics Card(s)
Windforce NVIDIA GTX 760
Screen Resolution
1920x1080
PSU
Corsair RM750
Case
NXZT H440
Cooling
Cooler Master Hyper 212 Evo
Mouse
Generic wireless Dell mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox
The latest Nvidia Drivers are very bloaty. I tend to install them based on needed features only, (Display driver and possibly physx) No SLi, 3d, Updater etc that all comes bundled. In safemode again do you log-on with your user account or as admin? if admin please try with your user account.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core2 Quad Q8300 2.5GhzKingston HyperX 4x1GB DDR2 1066MhzAsus/Nvidia 9500GT 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Quad Q8300 2.5Ghz
Motherboard
Asus P5QD Turbo
Memory
Kingston HyperX 4x1GB DDR2 1066Mhz
Graphics Card(s)
Asus/Nvidia 9500GT 1GB
Sound Card
On-Board HD
Monitor(s) Displays
22" Widescreen TFT
Screen Resolution
1920x1080
Hard Drives
2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0
1x 1tb hybrid (8gb ssd)
PSU
650w
Case
ATX
Cooling
140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU
Keyboard
Plastic one
Mouse
Plastic one
Internet Speed
4Mbps
Other Info
Laptop: HP Elitebook 2560p
i5 @2.7Ghz 4GB DDR3
The latest Nvidia Drivers are very bloaty. I tend to install them based on needed features only, (Display driver and possibly physx) No SLi, 3d, Updater etc that all comes bundled. In safemode again do you log-on with your user account or as admin? if admin please try with your user account.
Thanks for your reply;

I've heard quite a bit about the Nvidia drivers being unstable and bloaty recently and so I only installed the display driver and not the other parts in my last post.

To be honest, I'm mainly a Linux user and am trying out Windows again because I knew the drivers used to work for Windows 7 and the Windows 8 release preview (whenever it first came out). I've also actually considered the possibility that my card has started malfunctioning (it's ~4 years old).

Whenever I logged in in safemode I logged in as my default account, Matthew. Though, since it's the only use isn't it an administrator?

I'm going to take the card out now and give it a thorough dusting (although it has been worse that it currently is, and it's really not that bad now).

Thanks again.
 

My Computer My Computer

At a glance

Windows 7 UltimateWindforce NVIDIA GTX 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate
Graphics Card(s)
Windforce NVIDIA GTX 760
Screen Resolution
1920x1080
PSU
Corsair RM750
Case
NXZT H440
Cooling
Cooler Master Hyper 212 Evo
Mouse
Generic wireless Dell mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox
There should be a built in administrator account along side you Matthew account that may also have admin privaleges. I would try adjusting the screen resolution in safemode and then slowly turning it up again in normal mode.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core2 Quad Q8300 2.5GhzKingston HyperX 4x1GB DDR2 1066MhzAsus/Nvidia 9500GT 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Quad Q8300 2.5Ghz
Motherboard
Asus P5QD Turbo
Memory
Kingston HyperX 4x1GB DDR2 1066Mhz
Graphics Card(s)
Asus/Nvidia 9500GT 1GB
Sound Card
On-Board HD
Monitor(s) Displays
22" Widescreen TFT
Screen Resolution
1920x1080
Hard Drives
2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0
1x 1tb hybrid (8gb ssd)
PSU
650w
Case
ATX
Cooling
140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU
Keyboard
Plastic one
Mouse
Plastic one
Internet Speed
4Mbps
Other Info
Laptop: HP Elitebook 2560p
i5 @2.7Ghz 4GB DDR3
There should be a built in administrator account along side you Matthew account that may also have admin privaleges. I would try adjusting the screen resolution in safemode and then slowly turning it up again in normal mode.
I don't see an administrator account. Thanks, I'll try that and get back to you.

After the Microsoft Windows boot screen I did notice that the fan on the card slows down a little, the screen goes black (but not off) then the fan speeds up again and the monitor loses signal.
 

My Computer My Computer

At a glance

Windows 7 UltimateWindforce NVIDIA GTX 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate
Graphics Card(s)
Windforce NVIDIA GTX 760
Screen Resolution
1920x1080
PSU
Corsair RM750
Case
NXZT H440
Cooling
Cooler Master Hyper 212 Evo
Mouse
Generic wireless Dell mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox
Last edited:
Apologies for my late reply. I did try a clean reinstall, however that didn't work either.

Almost certain it was the video card, I bought a new one. Everything is now working again with no issues.

Thanks for the help!
 

My Computer My Computer

At a glance

Windows 7 UltimateWindforce NVIDIA GTX 760
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate
Graphics Card(s)
Windforce NVIDIA GTX 760
Screen Resolution
1920x1080
PSU
Corsair RM750
Case
NXZT H440
Cooling
Cooler Master Hyper 212 Evo
Mouse
Generic wireless Dell mouse
Antivirus
Microsoft Security Essentials
Browser
Firefox
Did you use only the Win7 drivers as specified in my post you never replied to?
 
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