Update interrupted, restart hangs on 'Preparing Your Desktop'

tomp

New member
Local time
5:33 PM
Messages
6
Running Windows 7 under Parallels on Mac OSX.

The system started an update and in spite of the warning not to turn the computer off, the update got interrupted.

The restart has been 'Preparing Your Desktop' for about 2 hours with no diagnostics or any indicators.

What should I do? If I stop the restart will Windows 7 come up in 'Safe Mode'? Or what??

TIA
 

My Computer My Computer

At a glance

Vista
OS
Vista
In theory, crashing the system should force it back to the previous checkpoint, and it will attempt the desktop update again. If you're lucky it will go through this time.

It may abandon the update, and roll back to the uninstalled state.
It may also refuse to boot, in which case you should have the option to do a startup repair, and use System Restore to get back to a stable state.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Back
Top