New Laptop, corrupt Windows files, Update not working.

[fuerchter]

Hi there
I just got my new Laptop today (ASUS K93SM), deleted all the preinstalled ASUS crap and tried doing a Windows Update when it got stuck at "Checking for updates", "Preparing to download" or "Downloading" (with 0KB progress all the time).
I tried only selecting one Update at a time but it didn't change anything.

Then I ran SFC /SCANNOW and it responded that some Windows files are corrupted. The laptop didn't come with any Windows DVD though so am I stuck in this situation???

Filtered SFC logs in the attachments

greetings

 

[event3horizon]

i believe that windows update has it's own log file. Check that for a better idea what's going on. This is overly obvious but make sure you are connected to to internet sometimes I try to update computers at work but I find I forget to plug cable in or connect through aircard.

 

[fuerchter]

I'm connected and I can load any website I want.

Update log is in the attachments.

Trying to do some System Restores atm.

 

[event3horizon]

hmmm.. try running the msft fixit tool in 'aggressive mode' if it allows this option : How do I reset Windows Update components?

Do you have SP1??

ALSO check your date and time to see if they're correct. (Stupid i know, but I fixed WU like this once)

 

[fuerchter]

Date and time are set properly, SP1 is installed.

I'll try running the msft fixit tool after I'm done with the System Restores.

 

[Kaktussoft]

I'm connected and I can load any website I want.

Update log is in the attachments.

Trying to do some System Restores atm.

2012-02-21 16:49:10:685 664 d8c Service *********
2012-02-21 16:49:10:685 664 d8c Service ** END ** Service: Service exit [Exit code = 0x240001]
2012-02-21 16:49:10:685 664 d8c Service *************
2012-05-04 15:08:23:872 1056 eec Misc =========== Logging initialized (build: 7.5.7601.17514, tz: +0200) ===========
2012-05-04 15:08:23:888 1056 eec Misc = Process: C:\Windows\system32\svchost.exe
2012-05-04 15:08:23:904 1056 eec Misc = Module: c:\windows\system32\wuaueng.dll
=============
Updates did install on februari 21 .you installed computer then?
No updates in march and april?????

 

[karlsnooks]

fuerchter,

Read your laptop documentation.
You are looking for info on how to perform a restore/recovery to factory conditions.

Perform the restore.

After system restored, use Win 7 Backup and Restore to make a system image backup so that you can recover in a more graceful fashion.

Oh yes, you backup to an EXTERNAL USB drive.

Make a system repair disc. You will need it for a restore of that system image if you have a disaster and for many other repair/restore operations.

​

CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button

​

=========================================================

After that, go to the asus site and check for a bios update, check for a chipset update, check for driver updates.

To avoid give you a shock, I'll hold off on all of the other steps one should take until the above recommendations have been carried out.

 

[fuerchter]

So the system restore didn't work I still got corrupt files. Going to try the suggestion with the fixit tool now first.

//EDIT:
Also I just got the laptop today I didn't do any updates in February.

Fixit is apparently only Beta and I can't join it atm.

I'll try to restore it to factory conditions.

//EDIT2:
After doing the System Restore I just wanted to try updating one update at a time again and this time it worked. I'll try to do more.

//EDIT3:
So it seems to work now again, thanks guys ^^