New PC Wifi Disaster (desperate for advice)

Math

New member
Local time
8:45 PM
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2
So it has been more than a month I have been struggling to figure out this problem. I have a newly built PC that I cannot get connecting to wifi no matter what I do. My newest attemp is with a pci express wireless card (TP-LINK TL-WN881ND), past attemps include Belkin N300, monoprice wifi adapter and another one from radioshak i cant remember.

Here are the things I've tried:
-connecting to wireless via laptop & phone (works fine)
-using wireless usb adapter with laptop (works fine)
-plugging ethernet directly into pc (works fine)
-connecting to wifi via laptop and sharing network to pc via ethernet (works fine)
-resetting the modem
-switching the channel on the modem
-updating BIOS
-updating drivers
-trying different wireless adapters
-turning off windows firewall
-running malware bytes
-reinstall of windows

Quick rundown of the system:
-windows 7 ultimate x64
-processor: i5 4430
-motherboard: Gigabyte GA-H87M-HD3
-ram: 8gb
-ssd primary drive with hdd backup

Additional Info:
-ISP:COMCAST
-ROUTER MODEL: XFINITY TG862G/CT

Here is my IPCONFIG, any help would be so greatly appreciated. I really feel like I've hit a brick wall and dont know what else to do!

IPCONFIG:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : math-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : N300 USB Network Adapter
Physical Address. . . . . . . . . : EC-1A-59-D7-47-E1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:9:3600:104f:c882:227e:2cde:91ba(Pref
erred)
Temporary IPv6 Address. . . . . . : 2601:9:3600:104f:acf7:e067:55e6:c94e(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::c882:227e:2cde:91ba%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, March 14, 2014 8:30:53 PM
Lease Expires . . . . . . . . . . : Friday, March 21, 2014 8:30:55 PM
Default Gateway . . . . . . . . . : fe80::21d
biggrin.gif
4ff:fe70:b7f1%12
10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 233577049
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-9C-77-C7-94-DE-80-BD-5E-5A

DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 94-DE-80-BD-5E-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {940EB8BF-1107-4F8E-A6D3-9FF8670D2685}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1037:27ef:cd63:e380(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1037:27ef:cd63:e380%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {B8725FD9-910F-442D-879F-C28E9BBF70B8}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {D3B18796-D6AA-466F-88B4-7FE191EFDB41}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {B706AB4F-0CAC-4C57-9E70-FD1214F8A67B}:


Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:10.0.0.4%23(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
208.67.222.222
208.67.220.220
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Have you checked your WiFi security settings?
Many people get the best results, in a home environment using WPA2-PSK, AES.
Your router or modem should have the same settings.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7-4790G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNTAMD Radeon R7 250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
Problem is here> XFINITY TG862G/CT
-ISP:COMCAST
These Comcast modem/routers are incompatible with many systems and this problem has been around for a long time, there are countless similar complaints with these hunk of junk modem/routers that Comcast issues to it's customers. ROUTER MODEL: XFINITY TG862G/CT

You should either install a stand alone modem plus a standard consumer router or put the Xfinity into bridge mode which by passes the router and then use your own router for the wireless and wired connections.

Don't let Comcast tell you otherwise, cut them out of the picture and do as advised if you want to problem fixed permanently. :)
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Thanks for the advice guys.

Sardonicus: I've checked and my router security is wpa/wpa2-psk, how do I ensure that these settings are the same on my PC?

chev65: Do you suspect the router is incompatible with what part of my system? I'm able to use the same wireless adapter (multiple different ones) on my laptop with no connection problems. There are three other computers in the house and mobile devices and none have connectivity issues. It seems there must be an incompatibility with my PC itself and not the wireless adapters.

Thanks!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Thanks for the advice guys.

Sardonicus: I've checked and my router security is wpa/wpa2-psk, how do I ensure that these settings are the same on my PC?

chev65: Do you suspect the router is incompatible with what part of my system? I'm able to use the same wireless adapter (multiple different ones) on my laptop with no connection problems. There are three other computers in the house and mobile devices and none have connectivity issues. It seems there must be an incompatibility with my PC itself and not the wireless adapters.

Thanks!

I really can't give a definite answer here but there does appear to be a problem with this specific PC, it may have to do with the chip set this PC is using so updating the chip set drivers may help.

As for the security settings, you need to go into the Network and Sharing Center, then look left for "Manage Wireless Connections" fill in the profile making sure to add the type of security and encryption being used on the router.
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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