Solved New RAM installed, constant BSODS (ntoskrnl, ntfs.sys)

[sixty01]

I've been getting BSODS whenever I play some kind of PC game (FIFA mostly). I installed new RAM to get rid of my old 4GB stick that was also giving me BSODS as well. Here's some info, full minidumps and information included in the attached .zip.

As a side note, the reason my Nvidia graphics driver is kinda old is because everytime I update to a recent driver, I'll launch a game, and then the entire screen goes blank/grey and I get a notification saying "The Display Driver has stopped responding and has recovered". When I use an older driver I dont get this error at all.

I've also ran Memtest86 and Windows Memory Diagnostic on the new memory (model: KVR1333D3N9/8G ). Nothing showed up, despite running both tests twice.

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System Information
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Time of this report: 10/24/2015, 15:57:43
Machine name: KIKO
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
System Model: A880G+
BIOS: Default System BIOS
Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 2354MB used, 14025MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


Thank you for your time.

 

[matts6887]

you may have to try running memtest a few more times as apparently with this program sometimes it takes more than just a few passes for any issues with ram to show up. I would give that a shot and report back because it does sound like there could be some issue with the ram that you just installed with the issue possibly being one or more sticks could be bad. And yes even if they are brand new ram can still cause issues right out of the package. Ive seen and heard this before too many times to count.

 

[axe0]

Hi sixty01,

How many passes were completed with MemTest86+?
If MemTest86+ didn't reach at least 8 complete passes, please run MemTest86+ again.

Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note

MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

For the GPU drivers, please try removing them using DDU
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia

 

[sixty01]

So I've ran Memtest again with 8 passes, nothing came up. I'm thinking its the motherboard. The A880G+ model doesnt have the 8gb stick as a supported memory hardware, I contacted BIOSTAR before buying and they said it should work without any issues. Still get frequent BSODS.

 

[axe0]

Please run the DM Log Collector tool and upload the new zip file.

 

[sixty01]

Updated DM log, I ran Memtest again last night again just for safekeeping, nothing again for 8 passes.

 

[axe0]

Please check Oracle VM VirtualBox for software updates, if there is none please remove it while troubleshooting.

STACK_TEXT:  
fffff880`08ebd7b8 fffff800`02dadcae : 00000000`00000019 00000000`00000020 fffffa80`0755c000 fffffa80`0755c310 : nt!KeBugCheckEx
fffff880`08ebd7c0 fffff880`01457232 : 00000000`00000001 fffff880`0163d8e1 00000000`6c624e54 fffffa80`0755c030 : nt!ExDeferredFreePool+0x12da
fffff880`08ebd870 fffff880`0166937a : 00000000`00000000 fffffa80`0755c160 00000000`00000000 00000000`00000000 : ndis!NdisFreeNetBufferList+0x112
fffff880`08ebd8a0 fffff880`01549872 : fffffa80`07725010 00000000`00000001 00000000`00000001 00000000`00000001 : [COLOR="red"]tcpip[/COLOR]!TcpSendDatagramsComplete+0x9a
fffff880`08ebd8e0 fffff880`0165c147 : 00000000`00000001 fffff800`031ec301 fffff880`08ebd901 00000000`00000000 : [COLOR="red"]NETIO[/COLOR]!NetioDereferenceNetBufferListChain+0x132
fffff880`08ebd9b0 fffff880`0151336f : fffff800`03216c60 fffffa80`0750b1a0 fffffa80`077c8010 00000000`00000200 : [COLOR="red"]tcpip[/COLOR]!FlSendNetBufferListChainComplete+0x37
fffff880`08ebd9e0 fffff880`02d2aa10 : 00000000`00000000 fffffa80`0755c030 00000000`00000001 00000000`00000000 : ndis!ndisMSendCompleteNetBufferListsInternal+0x10f
fffff880`08ebda80 00000000`00000000 : fffffa80`0755c030 00000000`00000001 00000000`00000000 fffff880`014b8110 : [COLOR="Red"]VBoxNetLwf[/COLOR]+0x3a10 // VM VirtualBox driver

As the tcpip and netio drivers are also in the stack text, I recommend to update the network adapter drivers.
Thus, for the Realtek ethernet: Realtek
For the Realtek wifi USB adapter, check the manufacturer and make sure the driver is most recent.

 

[sixty01]

Updated the network and usb drivers, as far as I know, they haven't been giving me BSODS, but I still get them frequently (other causes). I've also updated my Nvidia video card drivers as well. Take a look at the recent dm log file I've uploaded.

 

[axe0]

This tells me otherwise
Update link:
Driver Reference Table - Rt64win7.sys

fffff880`0a637128  fffff880`04816f12Unable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x16f12
1: kd> lmvm Rt64win7
start             end                 module name
fffff880`04800000 fffff880`04832000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        [COLOR="Red"]Thu Feb 26 10:04:13 2009[/COLOR] (49A65B0D)
    CheckSum:         000361A5
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

fffff880`0943b158  fffff880`04aac8f4*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x22e8f4
1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0487e000 fffff880`05341000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="red"]Thu May 28 04:49:51 2015[/COLOR] (5566824F)
    CheckSum:         00A7E4BD
    ImageSize:        00AC3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Diagnostics Test

 System File Check

Please try following:

• Open an admin command prompt
• Copy/paste "sfc/scannow" (without quotes) and press enter
• When it finished reboot your system
• Open again an admin command prompt
• Enter sfc/scannow again

If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

 

[sixty01]

I did perform the diagnostics test, nothing came up, all that showed up was "Windows Resource Protection did not find any integrity violation". As of yesterday I deleted every Nvidia driver and performed a clean installation with the latest driver. Uploaded a new dm log.

 

[axe0]

The current ram is in your system specs?
What was the previous ram you used?
Have you tried different slots?
What is the voltage and frequency value of the ram in the BIOS?

 

[sixty01]

Current ram model: KVR1333D3N9/8G
Previous ram: PG34G1333EL
CPU-Z validation (complete specs): CPU-Z VALIDATOR


Yes, I've tried different slots, it makes no difference really. This model has only 2 slots. I've attached a photo regarding motherboard manual/specs. Up to now I think it is either the voltage(s) or simply motherboard support.

 

[sixty01]

I've figured out my problem: graphics card overheating, and memory/motherboard support. After I put back the previous 4GB stick (while still keeping the 8GB stick inserted), I get no BSODS. I also underclocked my GPU gradually until I found a good config. In the future I plan to upgrade my mobo and GPU but for now I've found a fix.

*EDIT* After logging temperatures during gaming, the highest recorded temperature was 51 C, which by most standards isnt extremely hot. So I've decided to hold on with a new GPU but I've confirmed that the motherboard/memory support is the cause of my BSODS. Biostar states that for the A880G+ model each slot can only take up to 4GB of memory (8GB total for both slots).

 

[axe0]

Good job