New Sony Vaio laptop won't play Blu-Ray discs...

[Teckniqs]

System: Sony Vaio VGN-FZ21Z
O/S: Windows 7 Home Premium


Hi there all, I know this will sound dumb but I haven't got a clue when it comes to setting up playing blu-ray discs on laptops.

A friend of mine has a Sony Vaio with full HD that they bought recently and we cannot get it to play blu-ray discs.

I've had a look online and all I've seen is people saying there is no software preinstalled on Windows 7 to play Blu-Ray discs, can anyone recommend any free software or help us as to why it's not working please?

I'd just like to add that the laptop has got a blu ray disc drive. (UJ-220)


Thanks

 

[maxie]

BurnAware Free 6.1 Download - Freeware Files.com - Audio & Video Category


The setup program includes a toolbar which does not have to be installed to use the software.

 

[Gator]

This link should explain why they don't play out of the box:

My HP Laptop with blu-ray won't play them - Microsoft Community

You will need a program like PowerDVD or WinDVD to play the blu-ray. I believe those programs cost money but I'm sure there are some free options out there.

 

[maxie]

Sorry about the first post its not burning software you are after DAPlayer might be a good choice

 

[gigagiggles]

According to the specs for the Windows 7 model, Corel WinDVD BD is supplied installed by the Sony manufacturer. And the software ought to play most of the BD's out of the box, except for the most recent vintage, perhaps, that require recent authentification/protecton algorithms. The original installed program was from June of 2012. Maybe a few components of WindDVD BD need to be updated.

Slip-streamed clean install? Maybe obsessive-compulsively removed programs that protect the BD operation?

 

[Teckniqs]

According to the specs for the Windows 7 model, Corel WinDVD BD is supplied installed by the Sony manufacturer. And the software ought to play most of the BD's out of the box, except for the most recent vintage, perhaps, that require recent authentification/protecton algorithms. The original installed program was from June of 2012. Maybe a few components of WindDVD BD need to be updated.

Slip-streamed clean install? Maybe obsessive-compulsively removed programs that protect the BD operation?

Hi, the laptop originally came with Vista so we formatted the laptop and installed a Windows 7 Home Premium.

Thanks for the suggestions all, I have spoken to my friend on the phone and given him some to try but unfortunately he's not really getting any where yet.

 

[BEEFSTIX]

First off has it played BDs before?
Normal drives wont play BluRay so I just wanna be sure that you even have an actual BD player first.

Is it showing up in Device Manager?

 

[Indianatone]

Download VideoLan, that plays back about everything you can throw at it.
VideoLAN - VLC: Official site - Free multimedia solutions for all OS!

http://www.sony.co.uk/support/en/product/VGN-FZ21Z/specifications

http://www.sony.co.uk/support/en/product/VGN-FZ21Z/updates

Tell you friend he needs to go to the above site and download the updates for Windows 7, That will fix the issue.

 

[Teckniqs]

Download VideoLan, that plays back about everything you can throw at it.
VideoLAN - VLC: Official site - Free multimedia solutions for all OS!

Sony : Specification for VGN-FZ21Z | VGN-FZ21Z technical specifications

Sony : VGN-FZ21Z updates | Download updates for VGN-FZ21Z

Tell you friend he needs to go to the above site and download the updates for Windows 7, That will fix the issue.

Hi there thank you for your reply, I have sent the download links to him but unfortunately he keeps getting this message: "you must have the previous WinDVD installed" and it won't let him go any further.

Do you know how we can get the previous version than the one in the above link that you kindly supplied?

I appreciate everyones help BTW.

 

[Indianatone]

Download VideoLan, that plays back about everything you can throw at it.
VideoLAN - VLC: Official site - Free multimedia solutions for all OS!

Sony : Specification for VGN-FZ21Z | VGN-FZ21Z technical specifications

Sony : VGN-FZ21Z updates | Download updates for VGN-FZ21Z

Tell you friend he needs to go to the above site and download the updates for Windows 7, That will fix the issue.

Hi there thank you for your reply, I have sent the download links to him but unfortunately he keeps getting this message: "you must have the previous WinDVD installed" and it won't let him go any further.

Do you know how we can get the previous version than the one in the above link that you kindly supplied?

I appreciate everyones help BTW.

Sony : VGN-FZ21Z updates | Download updates for VGN FZ21Z | VGNFZ21Z

Download the Original Utilities Package

IMPORTANT NOTE: The package you are about to download contains the utilities that originaly come preinstalled on your unit.
These utilities are automatically reinstalled on your computer if you perform a system recovery.
(For more information about how to recover your VAIO to its original state, please click here. )
Furthermore, on most VAIO computers, these utilities can be found on your Hard Disk Drive in the following folder: C:\Utils or on your Recovery CD.
The utilities included in this package are not updated versions.
If updated versions of the preinstalled utilities are available for your model, they can be found separately in the Drivers and Updates section of the VAIO web site or via VAIO Update if your computer has this functionality.
Thus, if you are still using the preinstalled Operating System and didn"t delete the C:\Utils folder (for recent models) or still have your Recovery CD"s (for older models), you do not need to download this package.


Then apply the Windows 7 fixes.

 

[Teckniqs]

Hi there, I'm not sure what all that means but I would just like to say that it's not installed using the original Vista recovery partition with the original factory pre-installed O/S, it is running a clean version of Windows 7 Home Premium (not the original O/S)

I can't believe how stuck I am on something which should be so simple!

 

[computergeekguy]

That may be true but you should still have the recovery disk for windows vista.

If you put the vista recovery disk in your drive it will have the files you need.

(You may need to do some exploring to find it though)

Going to C:\Utils only works if they haven't formatted there whole drive witch it sounds like he did.

 

[gigagiggles]

If there is no recovery partition and if there is no recovery disks, then accept the paths that were taken. Shop around for PowerDVD or Corel WinDVD BD. Of course, there are other alternatives. If the life and utility of this Sony VAIO can be extended, that would be the way to go.

 

[Indianatone]

Hi there, I'm not sure what all that means but I would just like to say that it's not installed using the original Vista recovery partition with the original factory pre-installed O/S, it is running a clean version of Windows 7 Home Premium (not the original O/S)

I can't believe how stuck I am on something which should be so simple!

The files are right there on Sony's support website. Download the original ones and the Windows 7 update. Install all the original software you would like. Then apply the updated software and then you will be good to go.

 

[Teckniqs]

Sorry do you mean to install all of the original drivers and utilities (originally made for Vista) and then install the updates?

If so we've installed all the pre-installed drivers and utilities on the Sony Vaio download page first but he still can't get it to install the WinDVD as it just says needs the previous version.

Please can you point me in the right direction as to what specific file needs to be downloaded in order for us to install this file.

I am sorry to keep asking but I just want to get it working and so far we aren't having any luck what so ever!! !!

 

[Indianatone]

Preinstalled Drivers and Utilities


This section contains all drivers and base utilities which come preinstalled on the VAIO. These can be used to reinstall a corrupted driver, or if you want to install your own OS.
We strive to make these available for every VAIO model.

Please take note that your original drivers can also be located on your hard disk, typically in folder C:\Windows\Drivers or C:\Drivers. On older models you may find them on the recovery discs.

Note 1: it is not possible to provide support for these drivers.
Note 2: we are not allowed to publish original installers for 3rd party applications in this section. The drivers and utilities we publish are meant to make your VAIO function correctly; not to recreate the original preinstalled environment.

Found that buried in the small print.

 

[Teckniqs]

Hi there, the last couple of posts seem to have completely vanished????

I was just asking my friend to have a look at the list of downloads you gave me and he was saying that he couldn't find it, as soon as I refreshed the page it had vanished, along with my post before it.

What's going on, just as I thought we were getting somewhere the posts disappear!!

I really need that list of downloads back again.

 

[Indianatone]

Hi there, the last couple of posts seem to have completely vanished????

I was just asking my friend to have a look at the list of downloads you gave me and he was saying that he couldn't find it, as soon as I refreshed the page it had vanished, along with my post before it.

What's going on, just as I thought we were getting somewhere the posts disappear!!

I really need that list of downloads back again.

I am afraid they do not give you the BD Player original file, only updates which check for the original file. If you don't have it won't install

Sony : VGN-FZ21Z updates | Download updates for VGN FZ21Z | VGNFZ21Z

Then
Windows VistaApplication / Utility

• WinDVD BD - 8.8.0.282 32 / 64 bits 155.78 Mb 06/03/2012
• VAIO Update - 5.1.1.04090 32 / 64 bits 16.02 Mb 10/06/2010
• VAIO Original Function Settings - 2.0.2.02240 32 / 64 bits 23.39 Mb 30/04/2010
• VAIO Content Metadata XML Interface - 3.6.0.09080 32 / 64 bits 10.28 Mb 14/01/2010
• VAIO Content Metadata Manager Settings - 3.6.0.09240 32 / 64 bits 16.83 Mb 14/01/2010
• VAIO Content Metadata Intelligent Analyzing Manager - 3.6.1.12010 32 / 64 bits 26.08 Mb 14/01/2010
• VAIO Edit Components - 7.2.00.11160 32 / 64 bits 47.26 Mb 14/01/2010
• VAIO Musicbox - 2.3.0.09250 32 / 64 bits 90.2 Mb 30/12/2009
• VAIO Edit Components - 6.6.00.06130 32 / 64 bits 19.28 Mb 14/07/2009
• Click to DVD BD - 3.0.25 32 / 64 bits 2.27 Mb 05/11/2008
• VAIO Hardware Diagnostics - 3.4.0.080118.1P 32 bits 1.61 Mb 06/02/2008
• VAIO Music Box - 1.1.02.12100 32 bits 7.46 Mb 06/02/2008
• Click to DVD BD - 3.0.24.11200 32 bits 25.67 Mb 18/12/2007
• VAIO Content Metadata XML Interface Library - 2.1.01.10292 32 bits 11.8 Mb 18/12/2007
• VAIO Camera Capture Utility - 2.7.01.08030 32 bits 9.18 Mb 27/11/2007
• VAIO Content Folder Setting - 1.1.02.11070 32 bits 4.42 Mb 26/11/2007
• VAIO Entertainment Platform - 3.0.01 32 bits 2.91 Mb 21/11/2007
• SMS Audio Filter Function - 2.3.03.10220 32 bits 4.46 Mb 09/11/2007

Followed by

Windows 7Application / Utility

• WinDVD BD - 8.8.0.282 32 / 64 bits 155.78 Mb 06/03/2012
• VAIO Update - 5.5.2.11060 32 / 64 bits 24.3 Mb 25/11/2011
• VAIO Update - 5.1.1.04090 32 / 64 bits 16.02 Mb 10/06/2010
• VAIO Original Function Settings - 2.0.2.02240 32 / 64 bits 23.39 Mb 30/04/2010
• VAIO Content Metadata XML Interface - 3.6.0.09080 32 / 64 bits 10.28 Mb 14/01/2010
• VAIO Content Metadata Manager Settings - 3.6.0.09240 32 / 64 bits 16.83 Mb 14/01/2010
• VAIO Content Metadata Intelligent Analyzing Manager - 3.6.1.12010 32 / 64 bits 26.08 Mb 14/01/2010
• VAIO Edit Components - 7.2.00.11160 32 / 64 bits 47.26 Mb 14/01/2010
• VAIO Edit Components - 6.6.00.06130 32 / 64 bits 19.28 Mb 14/07/2009