new to win7 : random BSOD events / sf zip attached

[jolibloc]

ideas anyone...?

Thanks,

K

 

[Golden]

Hi,

I'll have more of a look this evening when I get home.

Regards,
Golden

 

[jolibloc]

Looking forward to it, thanks Golden!

K

 

[Golden]

3: kd> !thread
GetPointerFromAddress: unable to read from fffff80003cc9000
THREAD fffffa800cea1060  Cid 1198.06f0  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 3
Not impersonating
GetUlongFromAddress: unable to read from fffff80003c08ba4
Owning Process            fffffa8010b001c0       Image:         chrome.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      8720206      
Context Switch Count      70             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x00000000689e29e5
Stack Init fffff88007dfac70 Current fffff88007dfa3a0
Base fffff88007dfb000 Limit fffff88007df5000 Call 0

3: kd> dps fffff88007df5000 fffff88007dfb000
fffff880`07df5000  ????????`????????
fffff880`07df5008  ????????`????????
fffff880`07df5010  ????????`????????
fffff880`07df5018  ????????`????????
fffff880`07df5020  ????????`????????
fffff880`07df5028  ????????`????????
fffff880`07df5030  ????????`????????

Sorry, but I'm having difficulty finding the cause.

Please turn on driver verifier to stress the drivers:

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

This will cause your PC to run sluggishly and hopefully we will get another BSOD (but this time with more information about the drivers). When that happens, upload the new BSOD files again please.

 

[jolibloc]

Alright,

On to the next test, not sure if I can get that done today since I have to leave town on business (I'll be out for about a week!).

One other thing I have going is that Shockwave crashes sporadically in Google Chrome and Chrome will give me a "Google Chrome crashed" message AFTER I close the last browser window.

Again: these happen infrequently and I'm not sure if that leads to a BSOD on occasion.

Thanks again Golden, I'll post again when I have some results, thanks a bunch!

K

 

[jolibloc]

here we go

got another blue screen, different message this time, anyone?

this happened while running driver verifier which ic still running I presume...?

 

[jolibloc]

another one....

This one, as well as the previous one, happened while running "driver verifier" AND...happened the instant I closed the last browser window. Browser is Google Chrome.

Maybe someone cam help...?

 

[carwiz]

Chrome was trying to free memory in the page that the display driver may have been using or corrupted. Look for Nvidia driver updates as well as Chrome.

2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1103b000 fffff880`11d2f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 13:21:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
2: kd> !process
GetPointerFromAddress: unable to read from fffff80003cc7000
PROCESS fffffa800f934b30
    SessionId: none  Cid: 0e14    Peb: 7efdf000  ParentCid: 0410
    DirBase: 3c31dd000  ObjectTable: fffff8a002017af0  HandleCount: <Data Not Accessible>
    Image: chrome.exe
    VadRoot fffffa800e4e7010 Vads 415 Clone 0 Private 16125. Modified 9918442. Locked 3390.
    DeviceMap fffff8a0010ac360
    Token                             fffff8a001fa3060
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.

 

[jolibloc]

Thanks, will give that a go and post with updates!

K

 

[jolibloc]

Installed Nvidia 310.90, Chrome claims it is "latest version" and "up to date", we shall see...!

btw: installed Nvidia custom/clean install, fwiw...!

 

[jolibloc]

pfn_list_corrupt

zip file attached, anyone...?

 

[jolibloc]

more frequent now: BSOD's

1) page fault in non-paged area

2) special pool detected memory corruption

3) pfn list corrupt

4) memory management

#4 is the latest one, files attached, anyone with ideas...?

 

[TwoCables]

I'm beginning to think that the PSU is causing problems. I know this won't exactly be easy, but can you take a look inside your computer and tell me the PSU brand and model?

Low-quality PSUs can cause problems like this.

 

[jolibloc]

Thanks, I'll give that a shot, it's supposed to be brand new...?

brb

K

 

[jolibloc]

Diablotek: EL Series 600 watt (made in China)?

 

[TwoCables]

Diablotek: EL Series 600 watt (made in China)?

Oh no. Diablotek is among the worst. They are the "avoid at all costs" PSUs.

Would you be open to replacing it? If so, then can you afford $43.98?

Antec NEO ECO 400C 400W Continuous Power ATX12V 2.3 / EPS12V 80 PLUS Certified Active PFC Power Supply - Newegg.com

 

[jolibloc]

Thank you, I sure am open to replace it, it is still under warranty, what to tell the seller in a case like this though?

K

 

[TwoCables]

Thank you, I sure am open to replace it, it is still under warranty, what to tell the seller in a case like this though?

K

This is tricky indeed, especially if they don't know anything about PSUs - and they probably don't if they stuck you with a Diablotek. This PSU normally costs about $20 or less, so I don't know if it's worth contacting them about it. If it were me, then I would just go and buy the 400W Antec NEO ECO first. That way if it solves the problem, then you may have some weight to an argument of "I'm returning this PSU to you because it was causing problems".

 

[jolibloc]

The machine is custom built so I am sure the seller knows what he put in there.

This unit is supposed(?) to be brand new though (less than 2 months old), how rare/common is it for a PSU to give trouble so soon?

After the replacement: what if the BSOD's persist?

Thanks again,

K

 

[TwoCables]

The machine is custom built so I am sure the seller knows what he put in there.

The fact that he put a Diablotek PSU in there tells me he doesn't know anything about PSUs at all. Either that, or he couldn't care less and just wanted your money.

This unit is supposed(?) to be brand new though (less than 2 months old), how rare/common is it for a PSU to give trouble so soon?

It's a very low-quality unit, so it doesn't matter how new or old it is. The quality of its power delivery is very low (dirty, noisy, unstable, etc.). It's not really safe to use PSUs like this, and I hope this seller doesn't know that because if he does, then I'd be pissed!

After the replacement: what if the BSOD's persist?

Thanks again,

K

I admit that I have this fear too because there's always the chance that the damage has already been done. PSUs like this should be avoided. I feel that it should be the responsibility of any custom system builder to know better than to use PSUs like this! Or perhaps he did it on purpose so that you have to pay him to try and fix your computer. It takes all kinds in today's world.