New Win7 install random reboots...

[webup]

HELP! New Win7 install on friends PC random reboots...

Got asked to help a friends father upgrade a desktop from Vista Business to Windows Home Premium.
AMD X2 machine micro ATX setup.

Installation crashed at about 67% first time around and looked online and this seems to be a popular error.

So I choose boot from disk, in Win 7 setup I then deleted the current partition and made a new one and formatted it so everything is fresh.
Now we have Win7 loading onto a fresh formatted disk.

Installation goes fine and once rebooted Windows even grabs all the drivers it says it needs.
Device manager says no hardware is missing drivers.

Problem is that it randomly just turns off!

Bluescreen message not visible,basically just goes black screen then reboots.

I enabled the setting to pause before rebooting so I can see what the fault is but it doesnt pause on any bluescreen.

Safemode seems to run fine so Im assuming its a driver issue somewhere but I cant work out which one???

I havent installed any facotory motherboard drivers as when you run the factory disc it doesnt support Win7 and besides windows reports all drivers and hardware is running fine.
Unlike XP where if you havent manually installed the driver then things wont run win7 seemsto pull in everything it needs.

Any ideas?
Where can I see what is causing the crash????


I have attached a .doc witht he hardware specs in it as well.

 

[Tews]

You can navigate to C:/windows/minidump and zip up the dmp file, attatch it to your next post for analysis ...

 

[vortex]

Had a similar problem with my installation. I tracked it down to sleep mode. I set the system to switch off the monitor but not go into sleep mode and have not had a crash since (2 weeks so far - computer is on for 24 hours a day).

 

[webup]

I will upload the minidump file.

I dont understand why it wont pause on the error screen before rebooting though!

 

[webup]

You can navigate to C:/windows/minidump and zip up the dmp file, attatch it to your next post for analysis ...

Are the dmp file gurus going to be online in the next 3-4 hours?
Thats when I will be with the machine at his house so will upload asap and hopefully be able to fix it while Im out there.

 

[webup]

Ok Im now out on his PC

Here is the dmp file

 

[webup]

Any gurus online?

 

[webup]

I took away with me several of the other .dmp files if needed.

 

[torrentg]

Going by your description, it is either one of the following most likely:

A) A really bad or mismatched driver.
B) Faulty motherboard with blown, leaky capacitors.
C) Failing or failed power supply unable to deliver regulated power. Or over stressed power supply.

If I had to guess, based on "randomly just turns off", motherboard is the problem here.

Check the capacitors for leaky brown substance and/or for rounded tops when they should be flat.

 

[webup]

The thing is the problem only started after installing Windows 7.

When Vista was on there it was fine and wouldnt crash.

Im really hoping someone can interpret the .dmp file I uploaded.

 

[torrentg]

Then focus on A first.

 

[webup]

Cheers thats what Im thinking.

I have no idea what driver at this stage until someone reads that .dmp

PC wont pause on any error screen even after telling it to.

Seems I need to plug my webcam in and get my b00bs out to get someone here to do the .dmp for me

 

[torrentg]

lol I can't read the file. All I get is this in the app for some reason:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Temp\Rar$DI00.343\110609-17734-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82c11000 PsLoadedModuleList = 0x82d59810
Debug session time: Thu Nov  5 15:17:08.698 2009 (GMT-5)
System Uptime: 0 days 18:31:24.526
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
................

Nothing too much to go on as you can see. Try uploading another one when it happens. Or perhaps another will be able to read. I dunno.

 

[webup]

Here are all the files I have together in one zip/rar

 

[usasma]

This is a STOP 0x124 error. It's usually caused by hardware failure or compatibility issues. As you had no issues with Vista, this is most likely either a new problem or a compatbility issue.

Please run the Windows 7 compatibility advisor and post the results with your next post. The advisor is free here: http://www.microsoft.com/downloads/...90-7659-4bd9-9e51-2497c146af15&displaylang=en

 

[webup]

Hi

I did run that when I was out with his PC and it came up fine.

Does 7 stress the hardware more than vista?

So there is no driver in the .dmp in particular?

 

[webup]

I think it must be some compatibilty issue as it only came up the moment we switched from vista to 7.

If I cant work it out I may have to roll it back to vista!

 

[H2SO4]

So there is no driver in the .dmp in particular?

You may find some of this info useful:

http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

 

[Teita]

BSOD seems to be a Crossfire Bug

hi there,

i checked your minidump and it say´s kernal or hal error.
Seems to be a hardware error not exactly pointet at.. the 0x124 only means that the internal prozessor test detected a hardware malfunction.
But at my guess it seems to be a bus related error.
Do you have crossfire activated? What kind of gfx is in your machine?

Greetings

Teita

 

[torrentg]

Webup, out of curiosity, did you follow my suggestion and analyze the motherboard for defects, visually?