No 32Bit programs can access the internet

[Fireball007]

No 32Bit programs can access the internet,
only 64Bit ones. Internet Explorer 64Bit works and Internet Explorer 32Bit
crashes. Firefox, MSN, and Ventrilo are all 32Bit and no longer work. Windows
update still works as thats 64Bit. OMG please help i have had this problem for over a year

 

[richc46]

For testing and possible future use, try another browser; Firefox or Chrome would be good choices.

 

[Fireball007]

Yes but those are all 32bit also.....only 64bit things will connect please it's driving me crazy...

 

[richc46]

I know. Lets see if 32 wqrks with another Browser. If it does problem solved. If not we must go in another direction.

 

[Fireball007]

what do you mean? see if 32 works in another browser?

 

[richc46]

What I mean is lets be sure that IE is not causing the problem. If you are sure that it is not. We can try a clean boot and see what happens. I am just trying to solve the problem by the process of exclusion.
It may not be IE, from your description, but that is easy to test so a good starting point.

 

[richc46]

If changing browsers does not solve the problem (and may not) try a clean boot. That will tell us a lot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[Fireball007]

i am pretty sure.........i have tryed pretty much EVERYTHING so i don't think it is.....you see IE 64bit is working wonderfully but IE 32bit isn't connecting......nor is any other applications or programs

 

[Fireball007]

and i will try the clean boot

 

[richc46]

Try the clean boot.
If that does not work try in safe mode.

 

[Fireball007]

now i have tryed in safemode but it's the same thing

 

[richc46]

If it does not work in Safe Mode, it will not work with clean boot.
Lets go another way
Upadate and make a full anti virus scan
Download and upadate, then make a full scan with malwarebytes.
http://www.malwarebytes.org/

 

[Fireball007]

do you mean do all the updates my computer wants...because i have been avoiding those

 

[richc46]

If it does not work in Safe Mode, it will not work with clean boot.
Lets go another way
Upadate and make a full anti virus scan
Download and upadate, then make a full scan with malwarebytes.
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Try this

 

[richc46]

If you think its the router, but probably is not. Connect directly to modem for test.
We have to exclude possiblities to arrive at the answer.

 

[Fireball007]

ok i will try theese other things thank you for your help....you are very nice

 

[richc46]

do you mean do all the updates my computer wants...because i have been avoiding those

You should have all the updates, but what I meant was update the antivirus and malwarebytes before the scans.

 

[richc46]

ok i will try theese other things thank you for your help....you are very nice

You are very welcome. I just hope that we can fix the problem. That is our real reward. I will be going to bed soon. You can post and if another does not answer I will get it tomorrow.
Good luck

 

[richc46]

Go to search
type device manager
Make sure that you do not see any yellow markers. If you do update those drivers.
I think that because you have not kept current with the updates, your drivers are not up to date and may be the cause of your problem.

 

[Fireball007]

ok thank you i am trying the solutions right now