Solved No CD/DVD/USB Option(s) In The Boot Menu

Mulsiphix

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UPDATE
After locating a BIOS update from HP's website and applying it, the option now properly shows in the Boot Manager. Up until this afternoon I was unable to figure out what exact model numer of this laptop was. I know this fix was the very first thing I should have checked. Just wanted to say I'm not inept, just limited in what I could achieve/find up to this point. Glad this is done with!

Original Post
My mom purchased an HP Pavilion (17-e049wm) with Windows 8. She wants me to get rid of it and install Windows 7. The problem I am encountering is that there is no CD/DVD Drive or USB boot option in the Boot Manager. I have searched for days and am unable to find anybody else with this problem. Any advice or feedback is greatly appreciated!

Facts

  • The BIOS is something called InsydeH20 Setup Utility
  • I have disabled UEFI Secure Boot and enabled Legacy Support (following HP's instructions).
  • Both the UEFI and Legacy boot lists show the CD/DVD Drive and USB Drive booting options.
  • I have saved BIOS settings and hit F9 when restarting the laptop to be taken to the Boot Manager
  • There are no USB Drive or CD/DVD Drive option listed on the Boot Manager
  • There is no doubt my official Windows 7 HP 64-bit DVD is bootable.
  • Inside Windows 8 the DVD drive can read, rip, and burn with no problems.
I have taken images of each menu in my BIOS(F10@boot) and of the Boot Manager (F9@boot) to avoid any miscommunication on my part. Any ideas on what else I could try?
 

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Last edited:

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Windows 7 Home PremiumCore 2 Duo E4300 @ 3.15GHz3GB GeIL DDR2-800MhzNvidia GeForce 260
OS
Windows 7 Home Premium
CPU
Core 2 Duo E4300 @ 3.15GHz
Motherboard
MSI P6N 650i SLI Platinum
Memory
3GB GeIL DDR2-800Mhz
Graphics Card(s)
Nvidia GeForce 260
Sound Card
Creative X-Fi XtremeGamer / Logitech X-540
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Samsung 226BW
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500GB Samsung
320GB Seagate
1TB Hitachi
80GB Hitachi
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Thermaltake Toughpower 750W
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Antec 900 Advanced Gaming Case
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