Solved No Icons and taskbar in my monitor

[rimutaka]

Hi,

Today, when I started my computer, I found that no icons and task bar in my monitor.

The steps I have done:

1. Right click my monitor, chose "personalize" but nothing happened
2. Press CTRL + ALT + DEL, monitor went black

Can someone explain to me what happened to my computer?

Regards

 

[marsmimar]

Hard to say for sure what happened. Your computer might have become infected with malware. Or system files might have become damaged. A couple of things to try.

Start your computer in Safe Mode using the Advanced Boot Options menu. Do the icons and taskbar show up?

http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

From Safe Mode see if you can use a restore point to roll back to a date/time prior to the problem.

http://www.sevenforums.com/tutorials/700-system-restore.html

See if you can access Task Manager using Ctrl+Shift+Esc (not Ctrl+Alt+Del.) If you can get into Task manager try rebuilding explorer.exe by clicking the File option > then in the "Open" box, type in explorer.exe and press Enter.

Run full scans with your anti-virus suite of choice and a free on-demand scan with Malwarebytes and ESET Online Scanner (one at a time.)

Malwarebytes

ESET Online Scanner

Check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Pleas post back if anything helped or not.

 

[rimutaka]

Hi,

Finally it works

1. When computer was booting I clicked F8
2. A message appeared either boot by HDD or CD. I clicked CD
3. Safe mode appeared and I chose "Start windows normally"
4. All my icons and task bar appeared again.

Thanks a lot for your advice.



1. I tried with safe mode but monitor went blank (no icons, task bars).
2. Pres CTRL + SHIFT + ESC

 

[marsmimar]

Glad to hear you got the problem taken care of. Thanks for posting back!