Solved No Internet with New Windows 7 Install after using Darik's Boot & Nuke

[acasqui]

No Internet with New Windows 7 Install after using Darik's Boot & Nuke

My office was getting rid of an HP EliteBook 8460p, which they let me buy as long as I ran Darik's Boot and Nuke on it. I did and then bought my own Windows 7 Home Premium 64bit to install. I installed the OS yesterday and now I cannot get any wired or wireless internet. When I run the troubleshoot it says there is not a driver for the network adaptor.

I've read 20 or more threads on here with similar issues, have downloaded several different drivers off of the HP website, but nothing seems to work. When I try to install the drivers (which I'm downloading from another machine and using an external hard drive to run them), none seem to install properly.

I really appreciate your help! I only have a basic understanding of how these things work, which I know is worse because I know just enough to really mess things up HA!

 

[acasqui]

Here is the link where I have been downloading drivers from:

http://h20000.www2.hp.com/bizsuppor...Id=5056942&swLang=13&taskId=135&swEnvOID=4058

Could someone please confirm which ones I should do? Might this have anything to do with the Darik's Boot and Nuke I ran on the machine first?

 

[derekimo]

Welcome to the forum,

Can you open device manager and look under network adapters and tell us what is listed there.

Even better would be a screenshot,

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[acasqui]

Here are some photos

 

[acasqui]

Let me try that now - will let you know what happens

 

[acasqui]

Installed and rebooted, but problem still persists. Sorry!

 

[derekimo]

Can you expand the network controller and Ethernet controller to see any other info?

 

[acasqui]

Here they are expanded...still not much info

 

[derekimo]

OK, next step would be under the details tab of those windows, on the property dropdown select hardware ID's

Then post those screenshots.

 

[acasqui]

here you go

 

[tomerello]

Try downloading all of the drivers from hp's website, and then install them through windows own tool.

 

[gregrocker]

Using Hardware Identification we see that it is 0x4353Broadcom Half Mini PCI Express Wifi card / DL15200x14E4 .

So try HP EliteBook 8460p Notebook PC - Broadcom Wireless LAN Driver and Utility - HP Business Support Center.

If that fails run the Troubleshooter on the System Tray icon rightclick context menu.

You can also plug in by cable, enable Automatically deliver drivers via Windows Update (Step 3) and have a 70% probability the ethernet driver is in the Win7 Driver Store and will install itself - there's only a 50% probability the wireless driver is in installer or Driver Store until SP2.

Then run all rounds of Important and Optional Windows Updates to get all other drivers and needed Performance and Security updates.

Import any remaining missing in Device manager from the HP webpage, tracing Hardware ID if needed.

More tips here to get a perfect Clean Reinstall - Factory OEM Windows 7. If the PC has a COA sticker with a Win7 Product Key on it then that key is tied to that PC for life and can be reinstalled as often as you please, saving the retail key for elsewhere.

 

[acasqui]

I'm afraid the Intel didn't work - downloading Broadcom now!

 

[gregrocker]

Once you're online enable Automatically deliver drivers via Windows Update (Step 3) then run all Important and Optional Windows Updates to completion. After requested reboots, go right back to Check for more Updates. You can set up your desktop during this period.

After all Updates are complete, check Device Manager for any missing Devices. Trace these with Hardware Identification to determine which driver from the HP Downloads page it is, or post it back for our help.

But I would read over carefully the steps in Clean Reinstall - Factory OEM Windows 7 including the Special Notes for HP Owners to see how close you are coming to a perfect install as you may want to start it over.

 

[acasqui]

The broadcom driver worked!! Thank you so much everyone!!

I am following your suggestions to automatically download the rest of the drivers.