No network hardware found

[Leahdanielleee]

I just upgraded to windows 7 professional and now my wireless Internet doest work. I've reset the winsock twice and still nothing. It's saying to reinstall the driver but I can't do all that stuff without the Internet. I tried taking the cord of my router and manually putting it in my laptop to connect to the Internet because a friend had to do that and still nothing. When I upgraded everything was erased- programs, files, etc. I have no idea what to do

 

[Skylais]

Hi do you have a usb, sd card or something along the lines? this will probably help best as we can find the correct driver and hopefully update it.

We need to get your system information: so if you have a USB drive or something similar please use and enter the following:
System info update : http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
System specs page: http://www.sevenforums.com/profile.php?do=extra

 

[Leahdanielleee]

How will I use it? I'm talking to you from my iPhone so I don't know how I will do that. I can try and get all the info by myself without using an sd card or anything. Will that work?

 

[Skylais]

Yes if you don't mind typing a few things in.
Use system info to help you. What is the computer model and manufacturer? this will help probably most.

 

[Leahdanielleee]

The system manufacturer is Gateway and the system model is NE56R

 

[Skylais]

The system manufacturer is Gateway and the system model is NE56R

Ok thanks and great i own a Gateway myself, so it will be much easier for me.
Also just to confirm, its a 32 bit win7 prof?

 

[Skylais]

Ok i need you to open up "Device manager" on that computer go to Network adapters and tell me the listed ones there.

 

[Leahdanielleee]

What do I type in for motherboard? Like will it be a number?

 

[Leahdanielleee]

And yes. It's a 32 but windows 7 prof. Just upgraded from windows home premium about 4-5 hours ago

 

[Skylais]

What do I type in for motherboard? Like will it be a number?

Motherboard? I don't need.
What i mainly need is this :
Then post the names of whatever is under network adapters.
To check if it is 64 bit or 32 bit right click computer and select properties

 

[Skylais]

Oh my bad, i don't need all of the system information now!
I found your computer and correct drivers under win7 32 bit prof. Just need to know if the wireless adapter is aetheros, reltek, or broadcom. As in the picture mines is Aetheros.

 

[Leahdanielleee]

Names: [00000000] WAN Miniport (SSTP)
[00000001] WAN Miniport (IKEv2)
[00000002] WAN Miniport (L2TP)
[00000003] WAN Miniport (PPTP)
[00000004] WAN Miniport (PPPOE)
[00000005] WAN Miniport (IPv6)
[00000006] WAN Miniport (Network Monitor)
[00000008] WAN Miniport (IP)
[00000010] RAS Async Adapter

 

[Leahdanielleee]

Wait haha let me I back and fix that. I didn't see the pictures till now

 

[Skylais]

Wait haha let me I back and fix that. I didn't see the pictures till now

hehe thanks, i was about to say "if that's all that is popping up then, Houston we have a problem"

 

[Leahdanielleee]

Mine doesn't have network adapters under the device manager... After "monitors" it says "other devices" in other devices it has "base system device" "base system device" (yes, twice) "Ethernet controller" "network controller" "PCI Simple communications controller" "SM bus controller" and they all have a yellow triangle with an exclamation point in it and if I click on them it says "drivers for this device are not installed"

 

[Skylais]

ok the network and Ethernet controllers we need to fix 1st for internet access, then the others should be resolved on their own once we connect. 1st things 1st, we will need a way to transfer files around 0-50mb over to that computer. Do you have something like a flash drive, SD, anything along those lines?

 

[Leahdanielleee]

I have a flash drive, yes

 

[Skylais]

ok do you have any other computer you could download the file onto, then putting it on the usb stick?

 

[Leahdanielleee]

Yes

 

[Skylais]

ok Download this : https://www.dropbox.com/s/hgm4gr58dqnynur/IA32.zip onto that computer put it on a USB, then plug in the usb to the issued laptop. Extract the zip folder to the desktop or wherever, and run the file called "setup.exe" within the new extracted folder.