No sound after format

[IanSnyder]

This is driving me nuts, it worked fine before my computer went bezerk I know there's nothing wrong with the speakers, I've tried them with multiple devices and they do work flawlessly.

But as of tonight I've re-formatted my PC 3 times since Saturday.
First time was because some really weird things I can't really explain but I guess those are fixed.
then I ****ed up majorly while trying to restore my comoputer to its former glory (can't remember if the sound worked then, but I think it did.)
Second time I noticed that it didn't work and I tried EVERYTHING to try and make it work.
Third time, still no luck.

Long story short, I've narrowed the issue down to the back jack (Yes it's the right one) that doesn't want to cooperate.

Front panel works fine for headphones and such.
Please help me..

Soo many restarts, sooo much time lost.
All this data..

Help. I really really REALLY need it.

I'm running on Windows 7 64bit.

 

[Saurabh A]

Hi IanSnyder,

Persistent issues can be frustrating.

It appears that the 'audio drivers' are installed, as the 'headphone' works fine. It could either be an issue with the 'audio configuration' or an issue with the 'audio connector/port' on the computer. Please share details of the 'sound card' installed in the system; and the 'utility' that manages the 'audio settings'. Also share the make/model of the 'speakers' in use.

Do reply with the findings; will take it forward from there.

 

[IanSnyder]

I'll share as much as I know.
I don't have a soundcard installed, well I do. But it's unusable due to me not having the right cables and not having a screwdriver to pull it out.

I'm running on the motherboards soundcards so I wouldn't know, I think it's realtek but I can recall having some drivers for VIA audio earlier that registered when I plugged in something in a jack so that I could choose if it was headphones or a microphone.

And I don't know what model of speakers I have they are really really old but still good and functional.
It used to be plug and play I guess, it's a 3,5 jack.

I think the model is typhoon something.
After some googling I found something that looks like mine - Typhoon Acoustic 2.1.

I think that's all I can share.
No soundcard, running on the motherboard sound, speaker model might be Typhoon Acoustic 2.1.

It seems as it could be the rear jacks alltogether - as I mentioned I've tried them and they work on other devices.


I hope I can get some help to resolve this soon enough, might not be home at the moment.
It's still a major inconvenience.

 

[IanSnyder]

Sigh

 

[fireberd]

As a first step you need to install the vendor's sound driver. You haven't listed enough PC specs for us to know exactly what you have. If you have a factory built PC (e.g. Dell, Acer, etc) please include the Manufacturer and model number in the My System Spec's. If its a home or custom built, list the motherboard manufacturer and model number. That will allow us to find out what you have. You can also download and run the free speccy and it will profile your system.

The vendor's sound driver will provide the best option. Non-Vendor drivers can either not work or not work correctly.

Also verify that your "Speakers" are set as the default audio playback device.

 

[IanSnyder]

I've verified and made sure several times that the speakers are in fact set to default, I've also checked to see if I could find a compability issue for line in vs. out (Unsuccessful)

And I'll get speccy and I'll be back in a few minutes, thank you for your response.

 

[IanSnyder]

Here's what I guess you need, you don't need what updates I have and such I think?
I'm a bit discombobulated about the fact that I have several audio devices.

But then again, I'm not a hardware guy.

Summary.

Operating System
	Microsoft Windows 7 Ultimate 64-bit SP1
CPU
	AMD Phenom II X4 940	60 °C
	Deneb 45nm Technology
RAM
	4,00 GB Single-Channel DDR2 (5-5-5-18)
Motherboard
	ASUSTeK Computer INC. M4A78 PRO (AM2)	54 °C
Graphics
	Philips 190VW (1440x900@60Hz)
	512MB ATI Radeon HD 4800 Series (Microsoft Corporation WDDM 1.1) (MSI)
Hard Drives
	466GB Hitachi HDP725050GLA360 ATA Device (SATA)	42 °C
	932GB Seagate ST31000528AS ATA Device (SATA)	36 °C
Optical Drives
	EXM 4HIZ0LYRCDUB SCSI CdRom Device
	HUAWEI Mass Storage USB Device
Audio
	High Definition Audio Device

Audio.

Audio
		Sound Cards
			High Definition Audio Device
			High Definition Audio Device
			USB Audio Device
		Playback Devices
			Digital Audio (HDMI) (High Definition Audio Device)
			Digital Audio (S/PDIF) (High Definition Audio Device)
			Speakers (High Definition Audio Device)	(default)
		Recording Devices
			Line In (High Definition Audio Device)
			Microphone (High Definition Audio Device)
			Microphone (High Definition Audio Device)
			Microphone (USB Audio Device)	(default)

 

[fireberd]

OK. Download and install the VIA sound driver, from ASUS. See if that helps.

https://www.asus.com/Motherboards/M4A78_PRO/#support_Download_30

You can plug your headset into the rear GREEN speaker jack, for testing, just to make sure its not a speaker problem.

 

[IanSnyder]

I have actually already confirmed that the speakers work, as stated.
Will download the driver and try again after that.

 

[IanSnyder]

Installed the drivers, and I once again tried to plug in the headphones in the same one as the speakers, no dice.
And now I've gone back to the weird front panel issue I had before.

Even though nothing is plugged in the jack says there is. But atleast it still works so it's not a big deal.
Speakers wont work still.

 

[IanSnyder]

So I've narrowed it down even further.
I found a temporary fix.

The front jack panel disables the rear due to it believing the front jack has something plugged in.
Got the rear panel to work again when I disabled it so I alter my question again.

Is there some way I can get both sides to work as in, why is my front panel thinking there is something plugged in when there's not.

 

[fireberd]

It sounds like there may be a problem with the front panel jack or the wiring. Unplug (disconnect) the front panel audio connection on the motherboard and see if the rear works correctly. If it does, the problem is either in the wiring or the jack.

Many cases have two connections for the front panel headphone/mic jacks - one labled HD Audio and the other AC97. The HD Audio is the preferred connection, use that if you have it.

 

[IanSnyder]

I have no idea how to do that, sounds like something I'd break before figuring it out.
Got anything to aid me in this? I prefer not touching the hardware without instructions.

Please note that it USED to work properly and I can't say that I've touched the cables after that.

 

[fireberd]

One of the cables from the front panel that plugs into the motherboard is the cable for the front panel audio. Disconnecting this, as I previously noted would help in problem detecting or resolution.

Looking at the documentation for the motherboard, the front panel audio connector is the green connector on the lower left of the motherboard. If you want to give this a try, power off the PC first and then open the case and unplug the cable. Then power back up and set the connectors "normal" and see if the rear audio works OK. If it does the problem is in the cables or the front panel headset connector (the most likely problem). If you want to reconnect the front panel, power off the PC and then reconnect - NOTE there is one pin missing on the plug, make sure you orient the connector correctly before plugging back in.

 

[IanSnyder]

With my luck I'll break the computer.
I guess I'll just have to accept it and use my temporary fix.

Either that or I'll tell a more handy friend if possible to look at that.
Thanks for your help.

 

[IanSnyder]

I'll keep it open for the time being, as it has not been technically solved yet due to me not wanting to mess around the hardware at the moment.