Solved No sound after PSU switch(old one stopped working)

Suur

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Hello!

Here is my problem with a little back story.

On the night of 22nd December everything was fine. I went to bed and left the computer running to watch a movie(Pulled out the Headphones[front jack] to activate the speakers[rear jack]). I used the program "Hot Keyboard Pro" to shut my PC down(I fell a sleep before the PC shut down). When I woke up the next morning and pressed my PC power button nothing happened. So I bought a new PSU today and switched it out.

Now the PC is working just fine except there is no sound. I checked in the device manager, under "Sound, video and game controllers", it shows "Realtek High Definition Audio". And when I double-click it, the "Device Status" is "This device is working properly".

When I open my Playback devices, it shows that my headphones(front 3.5mm jack) are plugged in but my speakers(rear 3.5mm jack) aren't. Also my microphone, which is in the rear jack, shows in unplugged. And what I noticed is that, when I turn something that should generate sound on(Youtube for example), the volume levels start moving in the volume mixer.

Here you can find my hardware:
HP Pavilion Elite m9065.sc Desktop PC Product Specifications HP Pavilion Elite m9065.sc Desktop PC | HP® Support

(And I have another small question, is it normal for new PSU-s to smell a bit? Like this weird electric smell.)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Unplug mic and headset and reboot...then check sound with speakers, if it works then check with headset and mic.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
I tested the speakers in the rear and front. In the rear I got nothing but when I connected them in the front I got this weird glitchy sound. Then I tried the headphones and I got nothing in the rear jack or in the front. In front it recognizes that the device is plugged in but I get no sound.

Also when I connect to ventrilo for example I get this error: "Unable to activate DirectSound for selected device. DirectSoundCaptureCreate failed. HR=DSERR_NODRIVER. No sound driver is available for use".
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Try re-installing your sound driver...from the vendors website...not through windows.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
I uninstalled the "Realtek High Definition Audio Driver" from "Programs and Features", then rebooted and windows automatically installed the drivers. Since I didn't know how to stop it, I just reinstalled(from the realtek site[Realtek <---- 64bits Vista, Windows7, Windows8 Driver only (Executable file), don't know if they are right ones.]) the drivers and rebooted again. Now it doesn't even recognize that my headphones are connected. Front or rear.

Is it possible that the PSU fried my integrated sound card?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Did you unplug the front audio cable from the motherboard when you changed the PSU? If not, check to see if you've dislodged the cable in any way.

A new PSU shouldn't smell. Are you getting a hissing sound as well?
 

My Computer My Computer

At a glance

Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
When installing the new psu, there could have been some static discharge which could have possibly fried your onboard sound chip. Did you use an anti-static wrist band?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitAMD Phenom II X4 965 Black EditionGSkill 4 X 2 GB PC 8500XFX Radeon HD 6790 D
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
@Dwarf

I checked all the cables before I closed it up, everything was good. And the PSU isn't hissing. And the smell is almost gone. Probably just a new PSU smell. It wasn't like burning. More like chemicals or something. Thanks though.

@bassfisher6522

No I didn't use any anti-static wrist band. And I didn't see or feel any static electricity. But what did happen was I connected the speakers(in the rear 3.5mm jack), which are connected to the monitor, before I plugged in the monitors power. The monitor was turned on and there was a flash in the extension cord when I plugged the power in.

So I'm pretty convinced that, that flash fried my integrated sound card. One time I fried my GPU the same way, forgot to turn of the monitor before unplugging it and when I plugged it in again got the flash and GPU didn't work.

Also I got another sound card from a friend so I think I'm going to try to hook it up tomorrow. If you have any guidelines or tips I would really appreciate it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
The sound card was too old(didn't have drivers for windows 7). Hopefully I can get new one tomorrow.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Got the now sound card and now I have sound. So solved.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
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