No sound at all!!

[jkolins]

Hello my friends :/ sorry to bother you! Well i bought an Asrock H61 PRO BTC brand new! I installed it with my brand new cpu and memory... All worked great. I installed the cd drivers, i plug in everything and in the end i realise i got no sound from my speakers neither from my headset! In the botom corner it seems i got sound, i played a video from youtube and i get no sound but the indicator down below show me that it gives me sound! I tried both windows 8.1 and windows 7. I tried reset the "windows sounds" from "administrator tools"
try reinstall the drivers... Nothing... Its VIA HD audio
Please im desperate for help

 

[GokAy]

How are you connecting the speaker and headphones? From front panel? Did you connect HD audio plug to motherboard, if so.
What's the default playback device if you right click volume icon and open Playback Devices.

 

[jkolins]

I use the back connection jacks! There is no "X" down at the little sound icon! When i get into the sounds it didnt say "high def. audio device" it sais "VIA HD output" or something like that! When i play a sound or something the green bar down in the volume icon shows that i have sound! But nothing!

 

[jkolins]

I connect a headset green And pink pluggs by the way!

 

[GokAy]

Ok, you wrote that last post while I was writing mine
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Are you sure you are using the correct plugs? Double check.

Try the headphones in the front panel.

Your motherboard only has 3 plugs at the back, green (speakers), blue (line-in) and pink (microphone). Is your headset USB?
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So, your speakers aren't connected at the moment? Remove the headset and plug-in the speakers at the back (green jack).

 

[jkolins]

Yes there are 3 jacks! Blue, green, pink! I plugged my speakers at the green one! Simply nothing! On the front panel there are 2 jacks, green pink! They dont work as well

 

[GokAy]

Did you run VIA Deck (I guess that's what it is called) yet? Check notification area for it.