No sound - help please!

[Stephen Pollard]

A clean install

 

[Jonathan_King]

Okay, just wondering.

 

[Snufffed]

Since you will not fill in the SPECS, so we can see what Sony Vaio your using... What is the Model #.
when you open control panel --> open sound --> then open sounds.
make sure you have Windows Default checked.
move down an see if you can hear any of the MS default sounds, like startup or alerts .

If you move on the control panel --> system --> device manager
do you have any yellow markers or any RED markers.

 

[Stephen Pollard]

Well, I did a clean install and it's still silent. I've noticed though that there are none of the Windows default sounds. Yet Windows Default is listed as my sound option.
Any further ideas?
Thanks
Stephen

 

[Jonathan_King]

Look, we really need your system specs. Please check out the link for instructions.
http://www.sevenforums.com/general-discussion/23726-how-system-specs.html

 

[Stephen Pollard]

Sorry to be so useless. I've talen this screenshot which I hope has the info. I can't work out what goes where in the system spec screen...
Stephen

 

[Jonathan_King]

This is a very strange case to me, and I know of no solution off the top of my head (as you can probably see). The best I can do is experiment and try different things. So, be patient with this, as I am learning too.
Go to this page, and download "Vista, Windows7 Driver(32/64 bits) Driver only (Executable file)". Do not run the file yet. Go into Device Management again and uninstall all audio drivers. Do not reboot the computer. Run the executable you just downloaded, and reboot as necessary. Let's see what happens.

 

[Stephen Pollard]

Hmmm. Well I tried that, and still no sound.
This is all very odd.

 

[Jonathan_King]

Do you have any headphones or speakers you can try?

 

[axxo]

Hallo! my motherboard is ASRock ALiveSATA2-GLAN and the sound card VIA VT8237A High Definition Audio Controller. i have installed windows 7 but have no sound. have installed many drivers but nothin, everytime says no audio output devices installed. is my soundcard compatible with windows 7 or is it an another problem? can someone help me please! thx

 

[Jonathan_King]

Hello, axxo. Welcome to the forums! Could you please post you system specs?
http://www.sevenforums.com/general-discussion/23726-how-system-specs.html

 

[axxo]

hello Jonathan King! i have posted some system specs. all drivers are installed without a problem and the sound driver to, but there is no sound.

 

[Jonathan_King]

Please go back a few pages and review everything I told Stephen Pollard.

 

[axxo]

ok, here is the screenshot control panel -> sound. i hope it can help

 

[Jonathan_King]

Run msinfo32.exe and tell me what BIOS you have.

 

[axxo]

Bios version: American Megatrends Inc. P1.50

 

[Jonathan_King]

Okay, reboot you computer and enter the CMOS. This is usually by pressing F2 or Del during the POST. Navigate to the Advanced tab, and select "Chipset configuration". Confirm that any audio options are set to Enabled.
Caution: messing around in the CMOS is risky. Do not change values unless you know what you are doing.

 

[axxo]

I've done just as you said, all audio option are enable. in the device manager in the general tab i have this message: This device cannot start. (Code 10)

 

[Jonathan_King]

Click "Troubleshoot".

 

[axxo]

OK, and this writes there: