Solved No sound, no video via HDMI

jim97219

New member
Local time
12:22 PM
Messages
8
Location
USA
System was working fine until earlier in the week. Turned it on and nothing via HDMI, no sound and no picture. I didn't change anything, honest! In Control Panel/Devices and Printers, the Pioneer VSX-1124-K is there, shown as Pioneer AVR 2014. When I go to Control Panel/Hardware and Sound/Sound, this is what I see:
Sound.PNG

What I should be seeing is this:
Sound as it should be.gif
What I'm seeing in Device Manager for Sound, video and game controllers is Realtek High Definition and High Definition Audio Device. Sorry but I don't have a screen print of it.

When I go to the Intel Driver Update Utility, it gives me this even though these two there now are the current drivers from Gigabyte's website.
Intel Driver Update Utility.PNG

***Update*** I downloaded and installed the graphics file from Intel and now Sound looks like this:
Sound currently.PNG

And Device Manager looks like this:
Device Manager now.PNG

I should be able to see the receiver in Sound but I can't. It's like Windows isn't seeing the receiver when the system starts. Can anyone tell me what's going on and how to get it to work again?

Thanks so much in advance!!!

Jim
 

My Computer My Computer

At a glance

Windows 7 ultimate 64 bitIntel i3-5304 gbOnboard
Computer type
PC/Desktop
OS
Windows 7 ultimate 64 bit
CPU
Intel i3-530
Motherboard
Gigabyte GA-H55M-USB3
Memory
4 gb
Graphics Card(s)
Onboard
Sound Card
Onboard
Other Info
It's an HTPC, connected HTPC->HDMI->Pioneer VSX-1124-K->HDMI->Sony KDL-46-W3000
The system (Video) is not seeing the HDMI cable plugged in. That could be a fault on the motherboard, a fault in the CPU's video section or reinstalling the Intel video drivers may fix it.

I had a problem with onboard video on a Gigabyte motherboard. It had DVI and VGA connectors for on-board video from the Intel CPU. The DVI port died on the motherboard and I had to use a separate Video card (which wasn't a bad thing as I got much better video from a separate video card - my Windows video experience jumped from 3.2 to 7).
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Well, I figured it out and it wasn't the computer at all. Turns out one of the inputs on the receiver has died, which would explain why the computer wasn't seeing the receiver. I did a system reset and, for the moment at least, has resolved the problem. Thanks for your input, Fireberd.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 ultimate 64 bitIntel i3-5304 gbOnboard
Computer type
PC/Desktop
OS
Windows 7 ultimate 64 bit
CPU
Intel i3-530
Motherboard
Gigabyte GA-H55M-USB3
Memory
4 gb
Graphics Card(s)
Onboard
Sound Card
Onboard
Other Info
It's an HTPC, connected HTPC->HDMI->Pioneer VSX-1124-K->HDMI->Sony KDL-46-W3000
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